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Heritage Place Houston Brookhollow

3.0 star property

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Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Daily full breakfast for a fee
BBQ/picnic Area
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
2504 North Loop West, Houston, TX, 77092
  • Karbach Brewing
    ‪2 min drive‬
  • Memorial Hermann Greater Heights Hospital
    ‪3 min drive‬
  • The Heights Theater
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪34 min drive‬

Room options

Similar properties

Exterior

Sheraton Houston Brookhollow Hotel

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (1003)
The price is CHF 126
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Sheraton Houston Brookhollow Hotel

About this property

Heritage Place Houston Brookhollow

Hotel with free parking, in the vicinity of Downtown Aquarium
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Heritage Place Houston Brookhollow offers 197 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Heritage Place Houston Brookhollow. During your stay, you'll be within walking distance of Memorial Hermann Greater Heights Hospital. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine at The Bistro, a bistro with pool views
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by car from Downtown Aquarium and 11 minutes from CityCentre
Heritage Place Houston Brookhollow offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 468 square feet (43 square metres) and includes conference space. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Heritage Place Houston Brookhollow. Free self parking is available.

This Houston hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
The Bistro – Overlooking the pool, this bistro specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 5 to 15 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 468 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00
  • 0.53 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5.00 to 15.00 for adults and USD 5.00 to 10.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in December and close in December.
  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heritage Houston Brookhollow
Heritage Place Houston Brookhollow Hotel
Courtyard by Marriott Houston Brookhollow
Heritage Place Houston Brookhollow Houston
Heritage Place Houston Brookhollow Hotel Houston

Heritage Place Houston Brookhollow Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 501 out of 1000 reviews
Rating 8 - Good. 293 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed
Stayed 1 night in Nov 2024

10/10 Excellent

Maurice, Providence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Emily

Stayed 1 night in Nov 2024

8/10 Good

Leonard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

prax

Stayed 1 night in Nov 2024

10/10 Excellent

Daniel V

Stayed 1 night in Nov 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Karla

Travelled with family
Liked: Staff & service
Was told at check-in at the beginning of the 3 night stay that the room would be cleaned and towels exchanged every other day. When we got back for the second night we found that the room had not been serviced - wife was able to go to lobby and get fresh towels but we were disappointed that they didn't do what they said they would. The hotel is definitely on the older side and not it the most desirable area but they do try to keep it clean. They should also provide a hot breakfast to be competitive with others.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved this place for the free breakfast for my 81 year old diabetic mother in law. She needs to eat often to keep her blood sugar levels low. But I was disappointed. I have NEVER been to a hotel that stopped serving breakfast at 8 am. She had to buy a crappie microwave egg burrito.
Stayed 3 nights in Oct 2024

8/10 Good

edward

Liked: Amenities
Room was good but lacks USB charging outlets and bathroom exhaust fan.
Stayed 4 nights in Oct 2024

4/10 Poor

Thomas

Stayed 1 night in Oct 2024

10/10 Excellent

Nagaraju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location good staff
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Rafael, Mcallen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The hotel was in average condition. Elevator was not working so we got lucky with a room un the 1st floor. Rooms could use and up date but overall it was ok for the one night stay!
Stayed 1 night in Oct 2024

8/10 Good

Cesar, Sunrise

Stayed 2 nights in Sep 2024

10/10 Excellent

Adrianna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is always great! This is the second time we’ve stayed here. It’s right off the expressway. There is a gas station next door. Easy car rental fill up. The rooms are clean. They also sell snacks, drinks, casual adult beverages. They have a restaurant. We did not try that though. But overall easy place to stay!
Stayed 3 nights in Oct 2024

4/10 Poor

Jesus

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
People try to open my door at night time each day I stayed. The front staff lady was rude. I asked for a few necessities for the room and she replied " is that all you need! Because I dont want to keep making trips. " I will not be staying here again.
Stayed 2 nights in Oct 2024

8/10 Good

Kaylen

Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Property conditions & facilities
Good
Stayed 2 nights in Oct 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel!
This was my first time staying at this hotel and the experience was great. Friendly staff and great service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chamara

Stayed 1 night in Sep 2024

2/10 Terrible

Edgar

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Michelle

Travelled with family
Liked: Staff & service, property conditions & facilities
Close to highway
Stayed 2 nights in Sep 2024