Extended Stay America Select Suites - Houston - Sugar Land

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Select Suites - Houston - Sugar Land

Lobby
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Studio, 1 Queen Bed, Non Smoking | Private kitchen | Full-sized fridge, microwave, stovetop
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
13420 Southwest Freeway, Sugar Land, TX, 77478
  • Sugar Land Town Square
    5 min drive
  • Stafford Centre
    5 min drive
  • First Colony Mall
    5 min drive
  • Houston, TX (SGR-Sugar Land Regional)
    7 min drive

Room options

Superior Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Extended Stay America Select Suites - Houston - Sugar Land

Suburban hotel in Sugar Land with free parking
A fitness centre, laundry facilities and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites - Houston - Sugar Land offers 146 accommodations with free toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops and microwaves. Bathrooms include a combined bath/shower unit.

This Sugar Land hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Select Suites - Houston - Sugar Land. During your stay, you'll be within walking distance of AMF Stafford Lanes. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a gym
  • Just a 5-minute drive from Sugar Land Town Square and 14 minutes from CityCentre
  • Cats and dogs welcome for a fee (restrictions apply)
Extended Stay America Select Suites - Houston - Sugar Land offers its guests a fitness centre, a vending machine, and laundry facilities. WiFi is free in public spaces. Extended Stay America Select Suites - Houston - Sugar Land also features discounted use of a nearby fitness facility and a lift. Self parking is free.

This Sugar Land hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 10:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Houston Hotel Sugar Land
Extended Stay America Houston Sugar Land
Extended Stay America Sugar Land
Extended Stay America Houston Sugar Land Hotel
Sugar Land Extended Stay
Extended Stay Deluxe Houston-Sugar Land Hotel Sugar Land
Extended Stay Sugar Land
Extended Stay America Houston Sugar Land
Extended Stay America Suites Houston Sugar Land
Extended Stay America Select Suites - Houston - Sugar Land Hotel

Extended Stay America Select Suites - Houston - Sugar Land Reviews

Reviews

6.0
Rating 10 - Excellent. 274 out of 1003 reviews" "
Rating 8 - Good. 147 out of 1003 reviews" "
Rating 6 - Okay. 132 out of 1003 reviews" "
Rating 4 - Poor. 158 out of 1003 reviews" "
Rating 2 - Terrible. 292 out of 1003 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Aries

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel because we needed a kitchen, but it wasn't stocked with anything. The microwave is so old and small. The renovations done in the room were very sloppy. The room wasn't clean.
Stayed 1 night in Sep 2024

6/10 Okay

Keshan, Natchitoches

Liked: Property conditions & facilities
Waited for a while before someone showed up to check me in
Stayed 1 night in Sep 2024

4/10 Poor

Paula

Travelled with family and small children, Business traveller
Nothing they provide nothing that was stated in add I have been here a week and rooms haven’t been cleaned by staff no free breakfast rooms smelled old renovations being done wasn’t anything I expected
Stayed 7 nights in Sep 2024

2/10 Terrible

Jessie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again
Room had a stench the quote pullout bed we did not used it had no sheet it was dirty yellow with roach droppings roaches microwave disgusting refrigerator nasty bathroom was just as bad as everything else pool was closed not sure how this place is running but when you don’t have lots of money they give you trash.i work hard for my money to be able to go back to hometown and this what we get unbelievable FYI how dirty and filthy these rooms are shows what type of employees in housekeeping probably keep they home disgusting need to reevaluate you housekeeping
Stayed 2 nights in Sep 2024

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities
disgusting
hotel was dirty, room was dirty, towels had other people's hair on it, cockroaches in the room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthonique, Missouri City

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Receptionist was very kind. Offered suggestions on food places and night life. Will definitely stay again
Stayed 1 night in Sep 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2024

2/10 Terrible

RAISE

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for 3 nights, hotel is extremely dirty. Elevator is not working. booking said free breakfast, there was no breakfast, no coffee maker at property, staff was lazy and non-cooperative. Bathrooms were in terrible condition. room was not cleaned. room key did not work many times, have to go to front desk to get it re-activated. Will never recommend this hotel. Cheap hotel, but not worth it.
Stayed 3 nights in Aug 2024

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Leslie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
ROACHES EVERYWHERE!!!!!!!
First off I booked the room because my home was getting work done and we had to be away from it for some days. I book the room close by my house and also because it had a pool and also because they also had a kitchen and houston weather was at 100 plus degrees here. The guy who checked me in was very kind and friendly. When we finally got into the room upon getting our belongings put away, we noticed a roach on the refrigarator and then opened it and it was 2 or 3 more. We killed them and before we unpacked anything I called the front desk to see if we could be moved. There was no other room because they where completely booked. So I asked if the manager was available to see what he or she could do. She (frances) wasn't going to be in until the next morning and that I can talk to her about the room. We cleaned out the fridge and put our items in it and noticed more roaches throughout the room. Killed those and didn't put our things on the floor or any where but the table or couch or the bed. The following morning the manager sent maintanace man to spray. That didnt work it seemed like it was food for the roaches and that made more. We couldn't check out because we couldn't go home and also rooms that where around us where fully booked because of the previous storms here because we where without power and etc. When we checked out I adviced the manager (Frances) that the room was infested with roaches and that before they booked it they needed to bomb.Safe place was the bed!!
Stayed 3 nights in Aug 2024

2/10 Terrible

Rodney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roaches all in the room
Stayed 1 night in Aug 2024

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Nytasha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Extended stay need upgrades..
I asked for a room changed due to stove top not working and toilet seat needed changing..The second room was very nice all wooded floor but did not provide a couch in that room only a recliner..I was okay with that till seen few roaches while watching TV..I spray with lysol prior to me bringing my belongings..The whole place always has a pungent spent but that building is full with families...I reserved for 3 days until I seen the shower head moldy and did not shower for that one day canceled and rebooked..The only thing I liked was it was quiet n safe..I was on the 1st floor and my advice is to do your own cleaning and bring your own sheets for the bed..The owners need to do a walk thru carpet need to be pulled up very dirty..Also, minor sm things based on what I seen from both room..I stayed in the studio flooring was great. The customer service was great Spanish folkes not smiling. Housekeeping need improvement look like shortages am sure dont pulled them sheets off again bring your own sheets 4 day stay...
Stayed 1 night in Aug 2024

10/10 Excellent

Jagjeet

Disliked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Extended stay Sugarland full to the brim/quiet
Stayed 3 nights in Aug 2024

2/10 Terrible

Shirley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
First, something was wrong with the door key, had to go from the 3rd floor to the lobby several times because they keys didn’t work. The 3rd time the clerk should have assisted me himself trying the keys to see what was wrong, however the 5th time I insisted he go to my room to try the key, it work for him. I tried again afterwards it didn’t work for me. I have stayed in many hotels and I know how to use the keys to the doors, but this is not the worst thing about this room. I noticed it was a little dirty on the floor some leftover trash however I turned on the lights about 10:30 at night cockroaches everywhere, that’s when I decided to pack up everything and leave
Stayed 1 night in Aug 2024

10/10 Excellent

Margarita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Andrea

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Andrea

Travelled with group
Liked: Staff & service
Disliked: Amenities
The staff was helpful but the place needed some help. When we first entered our room there was a bad odor so we had to crack the window, we also saw cockroaches. Breakfast consisted of muffins and coffee and there were no kitchen items available like promised. Next time I will pay a little more and stay elsewhere.
Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024

2/10 Terrible

Diana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Seen roaches in our room. I felt like I was in a shelter. Never again.
Stayed 5 nights in Jul 2024

6/10 Okay

Tiffany

Stayed 2 nights in Jul 2024

10/10 Excellent

Dominique

Stayed 1 night in Jul 2024

4/10 Poor

Chandrakanth

Stayed 1 night in Jul 2024