Extended Stay America Select Suites - Houston - Sugar Land

2.5 star property

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Photo gallery for Extended Stay America Select Suites - Houston - Sugar Land

Lobby
Studio, 1 Queen Bed, Non Smoking | Private kitchen | Full-sized fridge, microwave, stovetop
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
13420 Southwest Freeway, Sugar Land, TX, 77478
  • Sugar Land Town Square
    ‪5 min drive‬
  • Stafford Centre
    ‪5 min drive‬
  • Riverbend Country Club
    ‪5 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪31 min drive‬

Room options

Superior Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Extended Stay America Select Suites - Houston - Sugar Land

Suburban hotel in Sugar Land with free parking
A fitness centre, laundry facilities and free self-parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites - Houston - Sugar Land offers 146 accommodations with free toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops and microwaves. Bathrooms include a combined bath/shower unit.

This Sugar Land hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Select Suites - Houston - Sugar Land. During your stay, you'll be within walking distance of AMF Stafford Lanes. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a gym
  • Just a 5-minute drive from Sugar Land Town Square and 14 minutes from CityCentre
  • Cats and dogs welcome for a fee (restrictions apply)
Extended Stay America Select Suites - Houston - Sugar Land offers its guests a fitness centre, a vending machine, and laundry facilities. WiFi is free in public spaces. Extended Stay America Select Suites - Houston - Sugar Land also features discounted use of a nearby fitness facility and a lift. Self parking is free.

This Sugar Land hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 10:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Houston Hotel Sugar Land
Extended Stay America Houston Sugar Land
Extended Stay America Sugar Land
Extended Stay America Houston Sugar Land Hotel
Sugar Land Extended Stay
Extended Stay Deluxe Houston-Sugar Land Hotel Sugar Land
Extended Stay Sugar Land
Extended Stay America Houston Sugar Land
Extended Stay America Suites Houston Sugar Land
Extended Stay America Select Suites - Houston - Sugar Land Hotel

Extended Stay America Select Suites - Houston - Sugar Land Reviews

Reviews

6.0
Rating 10 - Excellent. 274 out of 1002 reviews
Rating 8 - Good. 146 out of 1002 reviews
Rating 6 - Okay. 133 out of 1002 reviews
Rating 4 - Poor. 158 out of 1002 reviews
Rating 2 - Terrible. 291 out of 1002 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Joe

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
UNIQUE? Linen change ,@ two weeks. Room cleaned when client pays additional money or leaves, checks out. Extra charge for fresh towels. Toilet paper is a premium.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jamsine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DIRTY DIRTY DIRTY
The hotel is difficult to get into. The front desk was closed when we arrived at 9 PM. It is under heavy renovation. The room was very dirty. After trying to clean the floor there were evidence of feces on the bathroom floor (in front of the mirror). Also we saw cockroaches that ran to the kitchen faucet. We had already paid for the room and were very tired so we slept dressed over the bed sheets. It was a very long night as we were expecting something else to happen. Last but not least, when I went to check out there was other guest who had a couple of dogs walking from hus room to the foyer. How clean can the carpet be?
Stayed 1 night in Oct 2024

2/10 Terrible

Samson

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Amy

Stayed 1 night in Oct 2024

8/10 Good

Ugochukwu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
generally Ok
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Alex

Stayed 1 night in Sep 2024

2/10 Terrible

grace

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again…
ROACHES.. everywhere. Woke up to them crawling on my baby. IMMEDIATELY LEFT. Please do not book this place.. there are better options. I am not one to leave reviews ( especially bad ) but the room did NOT look like the pictures. The cabinets were broken, and filled with roach eggs/wings/antennas. Smelt like mildew. Construction going on in front. The only good thing I have to say was the lady checking us in was nice and quick! She was great.
Stayed 2 nights in Oct 2024

10/10 Excellent

jonique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jermira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Spencer Lamont

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Oluwasola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Stayed 2 nights in Sep 2024

2/10 Terrible

Miguel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Stayed 2 nights in Oct 2024

6/10 Okay

Joshua

Liked: Staff & service
Disliked: Property conditions & facilities
Property in disrepair and roaches.
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
ROACH INFESTATION
Stayed 4 nights in Oct 2024

4/10 Poor

Bill

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rough property. When I woke up, for a split second I thought I was in Chicago. No shampoo. At least the sheets were clean.
Stayed 1 night in Oct 2024

2/10 Terrible

Juan

Disliked: Cleanliness, property conditions & facilities
Shower was cracked, frig dirty on the outside, TV didn’t work and was not even plugged in, cord missing. Nearby parking did not feel safe.
Stayed 1 night in Sep 2024

6/10 Okay

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One terrible experience. Let's go through it: 1) 27 minute wait upon our check in time for night shift to unlock door to get in check in 2) at check in, informed about false advertisement and that from Hotels.com that room has breakfast included. There is no breakfast anymore 3) none of the doors worked with room key when I went to get bags. Was locked out another 19 minutes. Now it is already 1 am 4) room had no coffee maker 5) woke up for business meetings by 6.15.... roaches in bathtub (YUCK) 6) showered - had someones hair in the towel that went over my body ... Argh stay composed Checked out by 7.15 am 7 1/2 hours of hell of an experience with very dirty, poorly operated, and unhygienic hotel Please stay away
Stayed 1 night in Oct 2024

4/10 Poor

Tykesha

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tykesha

Good
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Liked: Staff & service
Stayed 1 night in Sep 2024