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Extended Stay America Select Suites - Houston - Willowbrook - HWY 249

2.5 star property

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Photo gallery for Extended Stay America Select Suites - Houston - Willowbrook - HWY 249

Studio, 2 Double Beds, Non Smoking | Desk, free WiFi, bed sheets
Full-sized fridge, microwave, stovetop
Desk, free WiFi, bed sheets
Lobby
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
16939 Tomball Pkwy, Houston, TX, 77064
  • Willowbrook Mall
    ‪7 min walk‬
  • Houston Methodist Willowbrook Hospital
    ‪2 min drive‬
  • Aerodrome
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪19 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Select Suites - Houston - Willowbrook - HWY 249

Pet-friendly Houston hotel connected to a shopping centre, a quick walk to Willowbrook Mall
Along with laundry facilities, this smoke-free hotel has a front desk safe and free self-parking. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 offers 104 accommodations with free toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops and microwaves. Bathrooms include a combined bath/shower unit.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Select Suites - Houston - Willowbrook - HWY 249. During your stay, you'll be connected to a shopping centre and just a quick walk from Willowbrook Mall. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • 7 minutes by foot from Willowbrook Mall and a 2-minute drive from Houston Methodist Willowbrook Hospital
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Extended Stay America Select Suites - Houston - Willowbrook - HWY 249, you'll find a vending machine, laundry facilities, and a front desk safe. WiFi is free in public spaces. Self parking is free.

This Houston hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

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Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 161 out of 455 reviews
Rating 8 - Good. 128 out of 455 reviews
Rating 6 - Okay. 67 out of 455 reviews
Rating 4 - Poor. 41 out of 455 reviews
Rating 2 - Terrible. 58 out of 455 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Terri

Travelled with family
Liked: Amenities, property conditions & facilities
There was s lot of homeless and people sleeping in cars. Busted cars wotb broken windows ect
Stayed 2 nights in Nov 2024

10/10 Excellent

Shanmukha V S

Stayed 1 night in Oct 2024

6/10 Okay

lamar

Stayed 1 night in Oct 2024

4/10 Poor

Gabriel

Stayed 7 nights in Aug 2024

10/10 Excellent

Thanh

Stayed 7 nights in Jul 2024

2/10 Terrible

Hildarlen

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible property, they charge you a pet fee of $25 each, a strong smell of cigarettes and marijuana throughout the property and in its outside areas, I booked a non-smoking room and inside the room the smell of cigarettes was horrible in the rooms. sheets and towels, plus cockroaches all over the room, don't book here if you don't want to have a bad time
Stayed 1 night in Jun 2024

6/10 Okay

Keona

Liked: Cleanliness
Stayed 7 nights in Jun 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Security is on point!
I always stay here when I'm in Houston. Last evening, I ran to my car and realized I had forgotten my room key, so I propped the door and within 30seconds a very loud alarm and a flashing light went off! You cannot prop the doors here and that is an incredible safety measure I didn't even know existed here. Just one more reason this hotel is great!
Stayed 1 night in Jun 2024

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to stay and had a good size refrigerator for extended stay.
Stayed 4 nights in May 2024

2/10 Terrible

Timothy

Disliked: Property conditions & facilities
The property had no power when i arrived and did not know when the power would be restored.
Stayed 2 nights in May 2024

8/10 Good

Shanyse

Stayed 6 nights in May 2024

4/10 Poor

AHMED

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Dirty , non smoking rooms smell so bad I had to ask to change the room twice because it smells weed ! Not a family friendly hotel
Stayed 3 nights in May 2024

2/10 Terrible

James R.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
old Army barracks
smelled really old, no ice machine, bed was really hard
Stayed 2 nights in May 2024

4/10 Poor

Charles

Disliked: Cleanliness, property conditions & facilities
Stained and dirty linens. Very noisy. Neighboring room had 4 dogs. No real oversight of facility.

10/10 Excellent

Deborah

Stayed 1 night in Feb 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, room comfort
I needed a hotel since I lost power and couldn’t stand the heat anymore. The hotel is older and can use some improvements, but my room was clean and had all the essentials. And most importantly cold AC. Overall, I wouldn’t pick it for a luxury vacation, but it was safe and clean and just what I needed. Plus, dog friendly with plenty of grass around the property.
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in May 2024

8/10 Good

Shanyse

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Deborah

Stayed 1 night in May 2024

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always happy here!
We have stayed here so many times it feels like home. Always clean and quiet and good coffee in the morning! The staff is always so friendly and welcoming. Right on the interstate and toll road….
Stayed 1 night in Apr 2024

6/10 Okay

louis

Disliked: Room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

sammie

Travelled with partner
Disliked: Amenities
Check-in was easy and fast. Room was average and clean. But you can hear people talking and walking all night long. Feel like I was at a basketball game and my team was losing.
Stayed 1 night in Mar 2024

10/10 Excellent

Christian

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very accommodating and helpful. Particularly Esmeralda and Diana and I love the breakfast in the morning especially the oatmeal and the chocolate muffins. Oh boy are they great!! — Christian (CJ)
Stayed 1 night in Mar 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024