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HYATT house Houston/Galleria

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HYATT house Houston/Galleria

Suite, 1 Bedroom | Premium bedding, down duvets, Select Comfort beds, in-room safe
Outdoor pool
Exterior
Suite, 1 Bedroom | Premium bedding, down duvets, Select Comfort beds, in-room safe
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Pool

Explore the area

Map
3440 Sage Rd, Houston, TX, 77056
  • Richmond Avenue
    2 min walk
  • Ruchi's Taqueria
    3 min walk
  • Dryden/TMC Station
    9 min drive
  • Houston, TX (HOU-William P. Hobby)
    36 min drive

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down duvets, Select Comfort beds, in-room safe

Suite, 1 Bedroom

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, Select Comfort beds, in-room safe

Studio Suite, 1 King Bed with Sofa bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds, Accessible, Bathtub

Premium bedding, down duvets, Select Comfort beds, in-room safe

Studio Suite, 2 Double Beds, Accessible, Bathtub

  • 67 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds

Premium bedding, down duvets, Select Comfort beds, in-room safe

Studio Suite, 2 Double Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

About this property

HYATT house Houston/Galleria

Hotel with free breakfast, in the vicinity of Memorial Park
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a snack bar/deli and self parking.
HYATT house Houston/Galleria offers 147 accommodations with DVD players and laptop-compatible safes. This accommodation offers separate sitting areas. Select Comfort beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at HYATT house Houston/Galleria. During your stay, you're just a quick walk from Richmond Avenue. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, convenience store and a gift shop
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Memorial Park and a few minutes from Houston Arboretum and Nature Center
  • Dogs welcome for a fee (restrictions apply)
HYATT house Houston/Galleria offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly HYATT house Houston/Galleria. For a fee, parking is available.

This 3-star Houston hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.
HYATT house Houston/Galleria has a restaurant on site.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (USD 25 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 250 per stay), plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 25 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 75 per accommodation, per week (maximum USD250 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HYATT house Houston/Galleria
HYATT house Houston/Galleria Aparthotel
HYATT house Houston/Galleria Aparthotel Houston
HYATT house Houston/Galleria Houston
Houston Summerfield Suites
Hyatt Summerfield Suites Houston / Galleria Hotel Houston
Hyatt Houston Galleria
HYATT house HoustonGalleria H
Hyatt House Houston Galleria
HYATT house Houston/Galleria Hotel
HYATT house Houston/Galleria Houston
HYATT house Houston/Galleria Hotel Houston

HYATT house Houston/Galleria Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 435 out of 1003 reviews" "
Rating 8 - Good. 247 out of 1003 reviews" "
Rating 6 - Okay. 128 out of 1003 reviews" "
Rating 4 - Poor. 87 out of 1003 reviews" "
Rating 2 - Terrible. 106 out of 1003 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

CARLOS

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Nice location and in general it was a good experience. The only thing I dislike was that the carpet in the room was very dirty.
Stayed 3 nights in Sep 2024

8/10 Good

IRIS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the breakfast
Stayed 2 nights in Sep 2024

10/10 Excellent

Jillian

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Amenities
We enjoyed our stay here, although there were a few hiccups. We had booked this hotel specifically for their pool. When we arrived, we were told the pool would be closed for the entirety of our stay due to roof repairs (hurricane damage). There were shingles in & around the pool area, as well as the perimeter of the property, as the workers were just tossing their construction garbage 4 floors down. There were a few dumpsters present, but I was still worried we would drive over whatever was being tossed off the roof. The hotel offered a shuttle service to and from a sister hotel location for pool access but booking this was a bit of nightmare. We had called the hotel numerous times with no answer, so we had to pay for a Lyft to bring us back to our hotel. The bathroom fan was broken with a painful squeak. The staff, Blake specifically, were all very kind & beyond helpful - but it was a bit of a disappointment. Beds were comfortable.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, room comfort
Front desk check in was awesome. Personnel was very pleasant, upbeat & informative. I have enjoyed my stay
Stayed 1 night in Sep 2024

6/10 Okay

Fazlullah

Disliked: Property conditions & facilities
Poor management
Stayed 1 night in Sep 2024

10/10 Excellent

Ali

Liked: Cleanliness, amenities
Nice
Stayed 2 nights in Sep 2024

2/10 Terrible

Eulora

Travelled with group
Disliked: Cleanliness, amenities, room comfort
I would never stay here again, the hotel clearly had a smell, bad water damage and mold. Had a reservation for three nights and checked out after one.
Stayed 3 nights in Sep 2024

2/10 Terrible

Earl

Disliked: Cleanliness, property conditions & facilities
This by far has to be the worst stay at a hotel I have ever had. The staff was very rude and unprofessional, none of the amenities advertised for the property didn’t work. When requested to speak with a manager they try to deny you speaking to them and claims they are texting and emailing the owner. Money was wasted on food. The rooms are infested with roaches, even in the stairwells there are roaches!! I would highly recommend Expedia lose this hotel as a business partner!!! There is nothing good about this establishment!!!!! Highly pissed off customer!!!!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Melvin

Liked: Cleanliness, room comfort
Very nice and hospitable
Stayed 3 nights in Sep 2024

10/10 Excellent

Chinonso

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

8/10 Good

IMRAN, West Chicago

Liked: Cleanliness, property conditions & facilities
It was ok
Stayed 3 nights in Aug 2024

2/10 Terrible

Camille

Disliked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Kirsten

Travelled with group
Liked: Cleanliness, amenities
People very nice. Breakfast was perfect. Only cool water in the AM.
Stayed 4 nights in Sep 2024

10/10 Excellent

Machael

Stayed 1 night in Aug 2024

10/10 Excellent

Van Nguyen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice worker, good service!
Stayed 1 night in Sep 2024

10/10 Excellent

Dionne

Stayed 2 nights in Aug 2024

8/10 Good

Johnny

Liked: Cleanliness
Nice clean but outdated shower looks like water damage front door looks like it’s been damaged
Stayed 2 nights in Aug 2024

8/10 Good

Leo Daniel

Travelled with family
Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Randy

Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Denise

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
Did not have the room available that I booked. Elevators out of order, hallways were very dirty
Stayed 1 night in Jul 2024

4/10 Poor

Jack

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was dated and dirty. Pictures do not tell the full story. Do not stay here
Stayed 2 nights in Jul 2024

6/10 Okay

Hang

Travelled with family
Late and not nice
The check-in time is 3 pm as stated in itinerary. The lady at the front desk told us too when we arrived at 2:45 pm. At 3 pm, another lady took over while the other left for the day. She told us the room was not ready for another 20 minutes. We ended the conversation at 3:05 pm. 25 minutes later I asked her and she lied and said it’s only 10 minutes since we stopped talking. We waited for another 15 minutes and she said the room was still not ready for another 10 minutes. She also emphasized “that she’s not the cleaner. She could not do anything about the delay. If the room is ready the cleaning supervisor would let her know.” So we waited for another 10 minutes and the room was finally for us to check in. We waited a total of 50 minutes at the lobby. The treatment and the tone were not nice at all. From their attitudes, I could tell that they didn’t like my reservation because it’s through Hotel.com.
Stayed 1 night in Jun 2024

8/10 Good

VENUS

Liked: Cleanliness
An older hotel, but kept in good condition. Front desk staff was very pleasant. Convenient location to shopping.
Stayed 2 nights in May 2024

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, room comfort
We really enjoyed our stay there, the room was great. I will say the TV's could use an upgrade, but other than that, it was fantastic.
Stayed 2 nights in Jun 2024

10/10 Excellent

Fnu

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024