Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel

Indoor pool
Exterior
Exterior
Point of interest
Suite, 1 King Bed | Down duvets, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
1810 Bell St, Houston, TX, 77003
  • Discovery Green
    5 min walk
  • Bauhaus
    3 min walk
  • Convention District Station
    10 min walk
  • Houston, TX (HOU-William P. Hobby)
    29 min drive

Room options

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Double Bed with Sofa bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel

Hotel with free breakfast, a short walk to Toyota Center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel offers 112 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel gets good marks from our customers. During your stay, you're just a quick walk from Toyota Center. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Toyota Center and George R. Brown Convention Center
Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel. Limited free parking is available on a first-come, first-served basis.

This Houston hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 11 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Houston-Downtown Conv Ctr
Holiday Inn Express Hotel Suites Houston Downtown Conv Ctr

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 422 out of 1003 reviews" "
Rating 8 - Good. 251 out of 1003 reviews" "
Rating 6 - Okay. 147 out of 1003 reviews" "
Rating 4 - Poor. 93 out of 1003 reviews" "
Rating 2 - Terrible. 90 out of 1003 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Melissa

Travelled with partner
smell and very warm
Stayed 1 night in Sep 2024

8/10 Good

Preston, LAWTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a 2 minute walk to the Toyota Center from the hotel.
Stayed 1 night in Sep 2024

4/10 Poor

Maritess

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The toiletries are old. The door locked up and can’t open in the bathroom
Stayed 1 night in Sep 2024

6/10 Okay

Tiffany

Disliked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Roger

Disliked: Cleanliness, property conditions & facilities
Front desk service was good. Breakfast area and food was good. Room was not good. Musty and I found a roach in my room when I got out of bed.
Stayed 1 night in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Cecelia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wish i had better things to say. First let me start by saying this hotels staff went above and beyond to accomodate and help. That said the hotel is currently in renovating looking to improve but being in the state it is in they should really consider adjusting their pricing till the renovations are made.
Stayed 1 night in Sep 2024

6/10 Okay

Luis

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jerry Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Hotel was perfect walking distance to Toyota Center. Love that you get one parking pass and they offer free breakfast. The main parking lot was hard to get around due to the main entrance being blocked off due to roof issues. The parking lot for guests had multiple spots taken my construction materials. People were parked all over in non spots. We had a king size bed room. Bed was comfy. Water in shower got very hot. Pool area was inside which was nice. Air in room felt like it wouldn’t cool down. We got in late so didn’t notify front desk because we were tired. Other than that, no issues. Would stay again when we attend an event in Houston!
Stayed 1 night in Sep 2024

10/10 Excellent

John

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Rodolfo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn't unload our bags under the covered area, because it was falling apart and was taped off. The lobby smelled moldy and was definately worn The elevators smelled and the room smelled very moldy... The carpet all around the AC unit was wet. The walls and basebords were in disrepair all over the facility. The pool and hottub were cloudy. You couldnt see the bottom of either. There was a brownish yellow scum around the waterline of both... The positive was the breakfast... the food was good, there was a good selection, the dining area was clean and the staff very courteous. The pistures were definitely not reflective of our experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis, Edinburg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a great value for the location. It is walking distance to Minute Maid Park, Toyota Center, and lots of great restaurants. Yes, the rooms are a bit dated, but for us, the convenience outweighed those details. The staff was quite welcoming also; with Roxana at the breakfast service being phenomenal and treating guests like family. Kudos to her for the 5 star service!
Stayed 1 night in Sep 2024

6/10 Okay

Genaro

Travelled with partner
Liked: Staff & service
Decent. Old, needs remodeling
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice! Breakfast was amazing! Remodel work going on which takes up some parking but otherwise not an issue!
Stayed 1 night in Aug 2024

4/10 Poor

Veronica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book elsewhere
This hotel appears to be in the midst of a much needed renovation. There are shipping containers taking up parking spots in an already small parking lot. The lobby is dark and dingy and smells moldy. I had to try two different sets of keys that never worked I was finally let into my room by a member of the housekeeping staff. The room was dingy, and was in dire need of paint. The door to the mini fridge hung open. I decided I didn’t feel safe in this hotel and immediately went back to the registration desk and told them I didn’t feel safe and would not be staying
Stayed 1 night in Aug 2024

10/10 Excellent

ADAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the hotel it was walking distance from the arena.
Stayed 1 night in Aug 2024

6/10 Okay

Adrian

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Quanzhi

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Dirty oldy chaos The 4th floor of the hotel was really smelly. (2 and 3 floor were ok IDK why) Same for our first room on 4th floor. I guess it was because the carpet haven’t been cleaning for a long time. Furnitures smelly too. Even crazier, our shower room did not have a DOOR. First I thought it was some special design until the water flooded to the entire room. When I contacted the front desk. They behaved like they didn’t know there was a room in the hotel without shower room door…. The staff were friendly though, they helped us swapped a room in Third floor which was less smelly and with regular shower room. undoubtedly the worst hotel experience in my life. a holiday inn cloud be like that, unbelievable.
Stayed 2 nights in May 2024

8/10 Good

Chasity

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Overall experience was pleasant. I think the jacuzzi needs attention as far as cleaning and water temperature. That was a small dislike. Everything else was fine
Stayed 1 night in Aug 2024

6/10 Okay

shea

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The shower had not been cleaned. There was not any place to hang our clothes. Staff was friendly the covered parking was damaged and blocked off. Did not get the expected holiday inn standards
Stayed 2 nights in Jul 2024

8/10 Good

Israel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jul 2024