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Holiday Inn Express Houston - Galleria Area, an IHG Hotel

2.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Houston - Galleria Area, an IHG Hotel

Terrace/patio
In-room safe, iron/ironing board, free WiFi, bed sheets
Point of interest
Point of interest
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet-friendly

Explore the area

Map
2351 WEST LOOP SOUTH, Houston, TX, 77027
  • River Oaks District
    ‪7 min walk‬
  • The Galleria
    ‪9 min walk‬
  • Williams Tower
    ‪12 min walk‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll Shwr)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Mobility, Roll Shwr)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Speciality)

In-room safe, iron/ironing board, free WiFi, bed sheets

Room (Speciality)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Access Tub)

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible (Mobility, Access Tub)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (High Floor)

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed (High Floor)

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior detail

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Restaurant
4.0 out of 5, Very good, (1705)
The price is CHF 238
for 1 room
includes taxes & fees
4 Feb - 5 Feb
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About this property

Holiday Inn Express Houston - Galleria Area, an IHG Hotel

Hotel with free breakfast, steps from Westheimer Rd
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn Express Houston - Galleria Area, an IHG Hotel offers 169 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium cable channels.

Bathrooms include baths or showers and hairdryers. This Houston hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Houston - Galleria Area, an IHG Hotel gets high marks from our customers. During your stay, you're just a quick walk from Westheimer Rd. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Westheimer Rd and 10 minutes by car from MD Anderson Cancer Center
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Holiday Inn Express Houston - Galleria Area, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 3 meeting rooms, and coworking spaces are available. Event space at this hotel measures 1450 square feet (135 square metres) and includes conference space. A terrace, gift shops/newsstands, and coffee/tea in common area are also featured at Holiday Inn Express Houston - Galleria Area, an IHG Hotel. Parking is available for a fee.

This Houston hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Full service Lobby Bar – This lobby lounge serves breakfast, lunch, dinner and light fare. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (USD 28 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Full service Lobby Bar

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,450 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Galleria Area
Holiday Inn Express Houston Galleria Area
Holiday Inn Express Houston - Galleria Area, an IHG Hotel Hotel

Holiday Inn Express Houston - Galleria Area, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 770 out of 1004 reviews" "
Rating 8 - Good. 137 out of 1004 reviews" "
Rating 6 - Okay. 42 out of 1004 reviews" "
Rating 4 - Poor. 25 out of 1004 reviews" "
Rating 2 - Terrible. 30 out of 1004 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. The room was very clean and just like the picture!! All in all, amazing will stay here again! If you go on a Wednesday they have social hour downstairs.
Stayed 3 nights in Oct 2024

10/10 Excellent

Aliyah

Stayed 6 nights in Sep 2024

10/10 Excellent

Jana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean, nice staff and good breakfast.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sarah

Stayed 2 nights in Oct 2024

10/10 Excellent

DANIELLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Stayed 2 nights in Sep 2024

10/10 Excellent

Marchelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in the perfect area. It was easy to get everywhere from that location!
Stayed 4 nights in Oct 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Tommy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We recently stayed at the Holiday Inn Express in Houston, and overall, it was a pleasant experience. The location is great—very convenient for getting around the galleria area, the hotel itself was clean and well-maintained. The bed and pillows were incredibly comfortable, which made for a restful night’s sleep. While there were a couple of hiccups with my stay, such as confusion around the parking I had purchased and the VIP perk, the staff were able to resolve the issues once I showed them the details of my booking. I appreciated their efforts, though there was a bit of hesitation at first. In the end, we were provided with the parking and the bottled water as part of the VIP experience. Customer service is an area that could be improved, but I still enjoyed my stay thanks to the comfort and cleanliness of the hotel. I’d consider staying here again for its convenience and overall positive experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Emiko

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, room is clean and nice, breakfast is always fresh and good. I like the bed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Stayed 1 night in Oct 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had booked a room with 2 queen beds however my room only had 1 bed and a couch that my son slept on. I was told that I had a $25 voucher to use but I had to pay out of pocket at their market in the lobby. Otherwise enjoyed our stay. Beautiful hotel and in a convenient location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lindsay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Angela

Stayed 1 night in Sep 2024

10/10 Excellent

Zavious

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great breakfast, great location!
Stayed 3 nights in Sep 2024

10/10 Excellent

Renita

Liked: Cleanliness, amenities, property conditions & facilities
This is a great property to stay. Wonderful employees .
Stayed 3 nights in Sep 2024

10/10 Excellent

Imani, Union

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and clean and definitely look like what it was on the website. It’s in the perfect area. There are so many things around to do from shopping to eating.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gloria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Katrina

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hallway carpet was very stink and smell like cat when I went to the front desk the gentlemen acted as if he didn’t care. Shower is very hot but water pressure is very light . Beds and pillows are very soft and comfortable . Breakfast is not good or appealing.
Stayed 4 nights in Sep 2024

10/10 Excellent

Eric

Stayed 2 nights in Aug 2024

10/10 Excellent

Tracy

Stayed 1 night in Aug 2024

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms at this property were spacious and beautiful. Delicious breakfast options.
Stayed 3 nights in Sep 2024

10/10 Excellent

Julieta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice and helpful. My room was clean and breakfast in the morning was super good!
Stayed 2 nights in Sep 2024