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Holiday Inn Express & Suites Houston East - Baytown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Houston East - Baytown by IHG

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Exterior
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
7515 Garth Road, Baytown, TX, 77521
  • San Jacinto Mall
    ‪11 min walk‬
  • Pirates Bay Water Park
    ‪5 min drive‬
  • San Jacinto Monument
    ‪18 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪41 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Mobility Accessible (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Mobility Accessible (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Room, Multiple Beds, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Houston East - Baytown by IHG

Hotel in Baytown with free breakfast and fitness centre
An outdoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a children's pool are on-site.
Holiday Inn Express & Suites Houston East - Baytown by IHG offers 91 air-conditioned accommodations with a safe and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Houston East - Baytown by IHG. During your stay, you'll be within walking distance of San Jacinto Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and 2 meeting rooms
  • On-site recreation includes a gym
  • 11 minutes on foot from San Jacinto Mall and a 5-minute drive from Houston Methodist San Jacinto Hospital
Holiday Inn Express & Suites Houston East - Baytown by IHG offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. The business-friendly Holiday Inn Express & Suites Houston East - Baytown by IHG also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.

This Baytown hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance

Access methods

Private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property does not have a front desk. Guests can access their accommodation through a private entrance.

We should mention

  • Pool access available from 10 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Houston East Baytown Hotel
Holiday Inn Express Houston East Baytown Hotel
Holiday Inn Express Houston East Baytown
Hotel Holiday Inn Express & Suites Houston East - Baytown
Holiday Inn Express & Suites Houston East - Baytown Baytown
Holiday Inn Express Hotel Suites Baytown
Holiday Inn Express Suites Houston East Baytown
Holiday Inn Express Houston Hotel
Holiday Inn Express Houston
Express Houston East Baytown
Holiday Inn Express Suites Houston East Baytown
Holiday Inn Express Suites Houston East Baytown by IHG
Holiday Inn Express Suites Houston East Baytown an IHG Hotel
Holiday Inn Express & Suites Houston East - Baytown by IHG Hotel

Holiday Inn Express & Suites Houston East - Baytown by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 190 out of 388 reviews
Rating 8 - Good. 103 out of 388 reviews
Rating 6 - Okay. 35 out of 388 reviews
Rating 4 - Poor. 27 out of 388 reviews
Rating 2 - Terrible. 33 out of 388 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service
Other than a smell as if they had water damage was a good stay
Stayed 1 night in Dec 2024

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Used for a stop over.
Stayed 1 night in Dec 2024

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Every amenity in the room is broken, HVAC shower, phone, Internet, TV, refused to give me a refund. I would not let my dog sleep at this hotel.

10/10 Excellent

Kim

Stayed 1 night in Nov 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sandra
My stay at Holiday Inn Express was nice but the services with Expedia thru hotels.com was awful. They booked my stay for one day and my reservation was for 2nights 3 days. They did not want to make the change of arrival date at all but insisted that I pay $150.
Stayed 1 night in Nov 2024

10/10 Excellent

Stacy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we needed for our short stay
Stayed 1 night in Nov 2024

10/10 Excellent

Ronda Ka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room stay
Had a great experience. Only thing is we stayed in room 218 and when we returned Saturday evening around 8:30 pm our room which was an attached room smelled of major weed smoking. Didn’t complain because I know there isn’t anything the hotel can do about that. Had a good experience and slept really Well. Nice spacious bathrooms
Stayed 1 night in Nov 2024

8/10 Good

Amy

Stayed 2 nights in Jun 2024

10/10 Excellent

Magda, Pharr

Travelled with family
Liked: Cleanliness, amenities
Awsome beds
Stayed 1 night in Oct 2024

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Looking for a refund. Room was horrible. They didn't even have a one king bed like I requested. And the first room they gave me had FEMA people in there. I will never go bed and use hotels.com often.
Stayed 1 night in Oct 2024

4/10 Poor

Kelly

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
First off, the room was clean and the beds were comfortable. The AC cooled well. BUT....there were quite a few issues that are not typical of a Holiday Inn Express and it was quite aggravating. The outlets near the bed (they were built into the lamp) did not work. The alarm clock did not work. There was NO ice in the whole hotel (I asked...all of their ice machines were broken!). Breakfast ended at 9:30 on a Saturday, so I was there at 9. There was very little food available. It's not that it was all eaten before I got there...the place was empty. The pancake machine didn't work, only one type of yogurt in the fridge, the fruit area had only whole apples. I was sitting drinking my coffee, and they turned off the lights in the dining area at 9:26! in the bathroom, the paint was coming off the mirror frame and the door. There was a slight odor of paint in the room, but we did adjust, and the AC helped minimize the smell. Although it was safe, comfortable beds, and clean, the lack of amenities (which is why we usually book Holiday Inns) was frustrating and disappointing. With so many other hotels in that area, I will not stay at this one again.
Stayed 1 night in Sep 2024

6/10 Okay

STEVEN

Business traveller
Place needs a serious makeover!
Stayed 1 night in Sep 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Would stay uere again.
Stayed 1 night in Sep 2024

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars
Stayed 1 night in Jun 2024

10/10 Excellent

Brooke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! We came to Baytown to visit Pirates Bay and have a little mini staycay away from home in Houston; our check-in was easy and the front desk rep Nicole was amazing from start to finish. When we arrived in our room we noticed our television wasn’t working for some reason (tried all troubleshooting options) and needed more towels for the kids. I called the front desk and Nicole not only brought fresh towels personally, she also brought another television to replace the one that wasn’t working! She could’ve easily apologized for the non-working one and left it at that but she went above and beyond, we were truly grateful for her, she was amazing!
Stayed 1 night in Jul 2024

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My bad experience at the Holiday Inn
My stay at the Holiday Inn in Baytown was pretty bad food was awful. No one cleaned my room for three days. I did ask the managers were pretty bad talking. The hotel smells like smoked. My key card did not work most of the time.
Stayed 1 night in Jul 2024

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My horrible experience at the holiday inn
My room was missing tv. Remote Their room key was not working most of the time I stay there for today’s and I was not able to get most of the time around the other doors. The breakfast was pretty bad service was pretty bad. My room was pretty dirty. What’s there 2 days I asked for them to clean my room. Nobody came through man years were pretty bad loud talking.
Stayed 1 night in Jul 2024

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never recommend!!!!
The whole floor of the hotel reeked of smoke. Our hotel room stuck so bad of smoke it gave me a headache. When I open our bag of clothes at our home the clothes REEKED of smoke. It’s very upsetting seeing as how my children stayed with us. I would never suggest this place to anyone.
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the stay , super clean.
Stayed 1 night in Jun 2024

8/10 Good

Aimee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for a two night stay, clean, felt safe.
Stayed 2 nights in Jun 2024

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top tier service
I had a small issue that was resolved so quickly it blew my mind. Rooms were clean, all the amenities were spot on, and Management was excellent and very friendly. I'll be back soon!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Candace

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed with the property. I don't know what is going on with Holiday Inn lately. The room had a bad smell. There was a light missing in the bathroom. Also a leak in the tub. The blinds did not go down so we had the light from outside shining in. I was not pleased at all. Will not return.
Stayed 1 night in May 2024

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely helpful when I had just stopped in for the night
Stayed 1 night in May 2024