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Hyatt Regency Houston West

3.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Regency Houston West

Terrace/patio
Lobby
Outdoor pool, open 7:30 AM to 10:00 PM, pool umbrellas, pool loungers
Exterior
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Pet-friendly
  • 24/7 front desk
  • Gym

Explore the area

Map
13210 Katy Fwy, Houston, TX, 77079
  • Bear Creek Pioneers Park
    3 min drive
  • Café on the Lake
    1 min walk
  • Dryden/TMC Station
    24 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    35 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, pillow-top beds, in-room safe, desk

Suite

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Premium bedding, pillow-top beds, in-room safe, desk

Room

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior detail

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The price is CHF 151
for 1 room
includes taxes & fees
14 Jan - 15 Jan
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About this property

Hyatt Regency Houston West

Suburban Houston hotel in Memorial with free parking
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hyatt Regency Houston West offers 400 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hyatt Regency Houston West. During your stay, you'll be close to Bear Creek Pioneers Park. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine and garden views while dining at Cafe on the Lake
  • To-go breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute drive from Bear Creek Pioneers Park and 7 minutes from Memorial City Mall
  • Pets welcome for a fee
Hyatt Regency Houston West offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 12 meeting rooms are available. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hyatt Regency Houston West. Self parking is free.

This 3.5-star Houston hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Cafe on the Lake – Overlooking the garden, this restaurant specialises in American cuisine and serves breakfast, brunch, lunch and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Black Gold Bar – This bar specialises in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Breakfast to-go available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Gold Bar
  • Cafe on the Lake

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation, per stay
  • Maximum 1 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Hyatt Regency Houston West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 608 out of 1008 reviews" "
Rating 8 - Good. 182 out of 1008 reviews" "
Rating 6 - Okay. 92 out of 1008 reviews" "
Rating 4 - Poor. 62 out of 1008 reviews" "
Rating 2 - Terrible. 64 out of 1008 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cameron

Stayed 3 nights in Sep 2024

8/10 Good

Austin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Timing on construction, next stay hoping to be better, inside is nice and service was great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Arturo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Corey, Severn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent overall
Stayed 2 nights in Sep 2024

10/10 Excellent

CESAR

Liked: Cleanliness, amenities, property conditions & facilities
Older facility but quaint and well kept.
Stayed 1 night in Sep 2024

8/10 Good

David

Business traveller
Liked: Cleanliness
Typical hotel room. The room was clean room and the bed was comfortable. My only gripe is that there was no real hot water. You had to wait a long time to get warm water. It didn’t have a microwave and you had to set the AC to 62 to cool the room. I think the floor and wing I stayed may need a refresher. I just expected more from a Hyatt Regency.
Stayed 1 night in Sep 2024

8/10 Good

Gregory, Atlanta

Stayed 1 night in Aug 2024

6/10 Okay

stan

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. Room was very clean. Enjoyed our short stay. Easier to get around if you have your own transport
Stayed 2 nights in Sep 2024

8/10 Good

Acqunita

Rooms need updates They don’t match the aesthetics of the lobby
Stayed 2 nights in Sep 2024

10/10 Excellent

Byron

Business traveller
Liked: Cleanliness, room comfort
Business stay at the Hyatt
Came to Houston for a Safety Conference being held at the Hyatt. The hotel lobby is beautiful. The conference rooms are great. The food and bar was great. Staff was very friendly and helpful. As for my room, the style/decor is borderline outdated, but it was very clean. The bed was very comfortable and the AC kept it ice cold all night! Definitely recommend staying here.
Stayed 2 nights in Sep 2024

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 2 nights in Sep 2024

8/10 Good

Miyoshi

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is really nice however once you go into your room, they look nothing like you would expect them to look based on the hotel. Rooms definitely need an upgrade
Stayed 2 nights in Sep 2024

10/10 Excellent

Angelica

Business traveller
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, amenities, room comfort
2nd time staying here and enjoyed it. Rooms are a bit dated but comfortable. Hotel is very clean, away from the busy downtown but close enough to get there easily. Would definitely stay again.
Stayed 2 nights in Sep 2024

8/10 Good

Franklin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only complaint i have is: they have a pre wedding party and music was too loud . They should have closed the door so we didn't have to hear the loud noise
Stayed 3 nights in Sep 2024

8/10 Good

Jude

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Alexis

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Feeding the fish. The smell was great inside.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rolando

Travelled with family
Liked: Cleanliness, amenities, room comfort
I was not aware that no free breakfast and honestly I hesitated in asking but it’s was worth it
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Aug 2024

10/10 Excellent

Virginia

Liked: Cleanliness, amenities, property conditions & facilities
Dining was amazing.
Stayed 3 nights in Sep 2024

8/10 Good

Deondria

Travelled with partner
Liked: Amenities, property conditions & facilities
The hotel is just to dark inside
Stayed 1 night in Sep 2024

10/10 Excellent

SHAUN

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Tiawanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoy our stay at your hotel. Every time we come into Houston. We will make sure we stay at your hotel. The best customer service, valley parking, it was clean inside & outside the hotel, was very nice, garage parking was clean and it was offered to the guess. Which was really great and all the immunities that you had offered was really great as well. Thank you!!
Stayed 1 night in Sep 2024

8/10 Good

Daniel, Chicago

Liked: Amenities
My junior suite smelled moldy. They stated it was ongoing repairs. They quickly placed me in another room, smalled good a bit smaller but nice. They accommodated me with a 2 days complimentary breakfast. They were all nice and accommodating.
Stayed 2 nights in Sep 2024