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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Lobby
Room, 2 Queen Beds, Non Smoking | Pillow-top beds, desk, laptop workspace, blackout curtains
Free daily continental breakfast
Property amenity
Business centre

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
828 Mercury Dr, Houston, TX, 77013
  • Port of Houston
    ‪7 min drive‬
  • Daikin Park
    ‪9 min drive‬
  • George R. Brown Convention Center
    ‪11 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪29 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Quality Inn

Hotel in Houston with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site. Change of towels is available on request
Quality Inn offers 80 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate dining areas. Beds feature pillowtop mattresses. A pillow menu is available. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Quality Inn, you'll be close to Port of Houston. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a 24-hour business centre, laundry facilities and multilingual staff
  • On-site recreation includes a 24-hour gym
  • 9 minutes by car from Daikin Park and 10 minutes from Toyota Center
WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn. Limited free parking is available on a first-come, first-served basis.

This Houston hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Houston
Quality Inn Houston
Econo Lodge Motel Houston
Econo Lodge Houston
Quality Inn Houston
Quality Inn Motel Houston
Econo Lodge
Quality Inn Motel
Quality Inn Hotel
Quality Inn Houston
Quality Inn Hotel Houston

Quality Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 199 out of 574 reviews
Rating 8 - Good. 120 out of 574 reviews
Rating 6 - Okay. 92 out of 574 reviews
Rating 4 - Poor. 57 out of 574 reviews
Rating 2 - Terrible. 106 out of 574 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

YOLANDA

Disliked: Amenities
This was suppose to be a smoke free environment but you have so many people smoking weed that it was all in your room. As soon as I got there I had to be moved to another room because of the weed smell was so strong in the room they assigned me to. The other room was great because I was on the floor by myself until the next night and as soon as I got off the elevator the hallway was full of weed smell. Not everyone smoke and everyone do not want to smell. Have respect for others.
Stayed 2 nights in Nov 2024

2/10 Terrible

Jordan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is infested with baby roaches so you can only imagine how disgusting that is. Woke up to roaches crawling on me in the bed while I was sleeping. There was a roach on my water bottle and in the bathroom faucet. Hotel staff was rude and naive to the issue. They did nothing to reimburse but changed the room and the room I was changed to only APPEARED to be cleaner. This hotel is a 0/10 for EVERYTHING. I highly DO NOT RECOMMEND. I am taking this issue to corporate.
Stayed 1 night in Nov 2024

8/10 Good

Rajesh, Austin

Travelled with family
Disliked: Property conditions & facilities
Property requires some renovation. Both lifts are not in good condition. Bathroom lock was faulty. Coffee maker was kept in rest room. There is a space next to TV stand to keep this. TV was faulty but replaced after complained. Bed was at few inches heighter than normal height. Breakfast was good. Staff was courteous.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy stay
It was great! Mattress made a BIG DIFFERENCE! Maid forgot toilet paper and to make sure the shower was properly set up. The previous guests used soap was still in there.
Stayed 1 night in Nov 2024

2/10 Terrible

Kierra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I wouldn’t recommend staying here.
Stayed 1 night in Nov 2024

4/10 Poor

Marshall

Stayed 1 night in Nov 2024

10/10 Excellent

Ronsyna

Stayed 1 night in Nov 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Marshall

Stayed 1 night in Nov 2024

10/10 Excellent

Edward M

Stayed 1 night in Nov 2024

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Staff in Houston.
Awesome staff and service. One of the best in Houston.
Stayed 7 nights in Nov 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly amazing staff. Fabulous rooms.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room smelled terribly, there was mold on the wall, a bug in my bed and hair in the tub.
Stayed 1 night in Nov 2024

10/10 Excellent

Marshall

Stayed 1 night in Nov 2024

10/10 Excellent

Alicia

Stayed 2 nights in Oct 2024

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad cleaning service who can't speak.
Stayed 1 night in Nov 2024

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Very relaxing and comfortable!!! No problems at all!!!
Stayed 1 night in Nov 2024

8/10 Good

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The atmosphere is calm, your favorite fast-food and store is in walking distance. You're not far from downtown or anywhere else...
Stayed 1 night in Nov 2024

10/10 Excellent

Fred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Lafi

Travelled with family, Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The customer service was great. Akshay is just a pleasure to deal with. Unfortunately, the hotel room we got was infested in roaches, he moved us to a another room which appeared to be cleaner and roach free. Well that was only appearance, fell asleep and woke up to a roach crawling on my face. Didn’t sleep another wink.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room.
Stayed 1 night in Nov 2024

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
Trying but not successful
This hotel is trying to update! New paint, new toilet. New carpets. Its a process but toilet installer left a gob of caulking struck on the counter. Painted over mold, new carpet was wet from the concrete floor below "sweating"..more mold expected. Best bagels in a hotel ever! They were fresh, high end. Watch the entrance doors. They are very slow to open wide enough to walk through with a suitcase.
Stayed 1 night in Nov 2024

10/10 Excellent

Ronsyna

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2024