Sleep Inn & Suites Bush Intercontinental - IAH East

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sleep Inn & Suites Bush Intercontinental - IAH East

Exterior
Reception
Lobby
Suite, Multiple Beds, Non Smoking | Select Comfort beds, individually decorated, individually furnished
Outdoor pool

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Pool
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
18150 McKay Drive, Humble, TX, 77338
  • Humble Civic Center
    2 min drive
  • Memorial Hermann Northeast Hospital
    3 min drive
  • Humble Museum
    3 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    13 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Sleep Inn & Suites Bush Intercontinental - IAH East

Hotel in Humble with free breakfast and free airport shuttle
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
Sleep Inn & Suites Bush Intercontinental - IAH East offers 54 accommodations with coffee/tea makers and complimentary newspapers. This individually decorated and furnished accommodation has separate sitting areas and includes double sofa beds. Beds feature Select Comfort mattresses. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sleep Inn & Suites Bush Intercontinental - IAH East. During your stay, you'll be within walking distance of Humble Kindred Hospital. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes on foot from Humble Kindred Hospital and a 2-minute drive from Humble Civic Center
  • Free airport shuttle service
Sleep Inn & Suites Bush Intercontinental - IAH East offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). A vending machine, multilingual staff, and a garden are also featured at Sleep Inn & Suites Bush Intercontinental - IAH East. Self parking is free. You'll have access to the outdoor pool at a partner property.

This Humble hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Sleep Inn & Suites Bush Intercontinental - IAH East offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in March and close in November.
  • Pool access available from 10:00 AM to 9:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sleep Inn Hotel Intercontinental Airport East
Sleep Inn Intercontinental Airport East
Sleep Inn Bush Intercontinental IAH East Hotel
Sleep Inn Bush Intercontinental IAH East Hotel Humble
Sleep Inn Bush Intercontinental IAH East Hotel
Hotel Sleep Inn & Suites Bush Intercontinental - IAH East Humble
Humble Sleep Inn & Suites Bush Intercontinental - IAH East Hotel
Hotel Sleep Inn & Suites Bush Intercontinental - IAH East
Sleep Inn Bush Intercontinental IAH East Humble
Sleep Inn Bush Intercontinental IAH East
Sleep Inn & Suites Bush Intercontinental - IAH East Humble
Sleep Inn Suites Intercontinental Airport East
Sleep Inn Suites Bush Intercontinental IAH East
Sleep Suites Intercontinental
Sleep Inn & Suites Bush Intercontinental - IAH East Hotel
Sleep Inn & Suites Bush Intercontinental - IAH East Humble
Sleep Inn & Suites Bush Intercontinental - IAH East Hotel Humble

Sleep Inn & Suites Bush Intercontinental - IAH East Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 414 out of 1006 reviews" "
Rating 8 - Good. 250 out of 1006 reviews" "
Rating 6 - Okay. 137 out of 1006 reviews" "
Rating 4 - Poor. 97 out of 1006 reviews" "
Rating 2 - Terrible. 108 out of 1006 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gleny

Liked: Cleanliness, staff & service, property conditions & facilities
I found my way around and went walking and it only took me about 30 mins to walk to a big shopping Mall, big Thrift Store, Olive Garden and when I asked any of the Staff about where to find shops, they had no idea, so found the Mall, Thrift store etc all by myself, and it is so good when Staff know what is around the Hotel and to be able to give guests information.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Gloria

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the place was not clean so i left
Stayed 3 nights in Jul 2023

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Jiro

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I ordered to receipt for payment 3 times and each time un friendly and didn't make it. I need to explain fo my privilege to receive it. I don't understand why they didn't issue it. I spend many time for it and they made me unhappy.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The room was really nice and the hotel was so clean
Stayed 2 nights in Sep 2024

6/10 Okay

Emily

Disliked: Property conditions & facilities
The shuttle was very easy to use and prompt. It was nice that it ran 24 hours a day. The rooms were clean. The only complaint was that the rooms smelled very musty and even with the window open the smell never went away. My clothes all smelled musty the next day, even the ones in my suitcase.
Stayed 1 night in Sep 2024

10/10 Excellent

Sabreen

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the free airport shuttle and that the stores were nearby
Stayed 1 night in Sep 2024

6/10 Okay

Nathan

Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2024

6/10 Okay

Honorio

Travelled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Dana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were dirty the sofa bed had mold on the bottom of the bed. Blankets were sticky and nasty.
Stayed 1 night in Aug 2024

8/10 Good

Dwayne

Business traveller
Liked: Staff & service
This was my second time at this hotel and probably my last. After checking in late following an international flight, we were awakened in the morning earlier than we planned to get up by non-stop barking dogs. When it was light, we looked out our first floor window to find a large commercial dog kennel with dozens of outside pens just 20 feet from our window. In addition to that, the water in the shower was only moderately warm. I think we'll skip this hotel the next time we're in Houston. If you stay here, request a room on the front side of the hotel sway from the kennel.
Stayed 1 night in Aug 2024

2/10 Terrible

Tori

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve never been so disappointed in the service of a hotel before. They messed up our airport transportation, the manager took no responsibility, and simply shrugged when we told them we missed our flight due to their terrible communication and transport system. When we finally got into the transfer, the hotel NEVER told them to be there hence why he was late and showed proof. The rooms were not clean, they provided 2 pillows for a king sized bed and when we asked for 2 more, they acted like it was a huge deal. I hope future guests read this and NEVER BOOK this hotel.
Stayed 1 night in Aug 2024

8/10 Good

DONNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Lucia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to honestly rate them because they had no electricity when we arrived. We arrived 4 days after the hurricane hit and they still had no electricity. I am giving them a low rating because they were still taking customers and charging them full price when they had no food, water or electricity. If we knew, we would have canceled and stayed at the airport. So, they should have contacted us (they did have cell service) to let us know.
Stayed 1 night in Jul 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Nobody answered for the shuttle, had to pay for an Uber instead. Could hear a baby crying in the other room, breakfast was basically yogurt and toast
Stayed 1 night in Aug 2024

6/10 Okay

Louella

Travelled with family
Liked: Cleanliness
Liked the close proximity of the property to the airport. Manager at front desk needs to brush up on customer service kills. Staff around breakfast area, do not replinish food the next day, they bring out the left overs from the previous day, and only replenish when everything is completely finished.
Stayed 2 nights in Jun 2024

2/10 Terrible

Alexandrea

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Nicola

Stayed 1 night in Aug 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is fantastic
Stayed 9 nights in Jul 2024

8/10 Good

Linda

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room wasn't very clean. There was a spot on the floor that needed to be cleaned or replaced. Shower was slippery. Coffee pot wasn't clean. Bed was lumpy and needed a new mattress.
Stayed 1 night in Aug 2024

6/10 Okay

Kyle

Stayed 4 nights in Jul 2024

2/10 Terrible

Coetta

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A request for adjoining rooms so I could care for my patient in preparation for prepping was vehemently denied. Our rooms instead were on each end of the 3rd floor which meant I had to take my 69 year old body up and down the hallway throughout the night to care for him. I will inform all the elderly population within my hearing that they should never book sleep inn at bush continental.
Stayed 1 night in Aug 2024