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Promisedland Resort & Lagoon

4.5 star property

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Photo gallery for Promisedland Resort & Lagoon

Outdoor pool, open 8:30 AM to 5:00 PM, pool umbrellas, pool loungers
Lake
Pet-friendly amenities
Deluxe Twin Room (Late check in from 6 pm) | Premium bedding, free minibar, in-room safe, individually decorated
Room | Premium bedding, free minibar, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Spa
  • Room service
  • Gym

Explore the area

Map
No. 1 Lixiang Rd., Shoufeng, Hualien County, 97447
  • Fengzhigu Wetland Park
    ‪7 min walk‬
  • Li Chuan Aquafarm
    ‪11 min walk‬
  • National Dong Hwa University
    ‪6 min drive‬
  • Hualien (HUN)
    ‪35 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Double Room

  • 50 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

Room | View from room

Room

  • 69 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Twin Room

  • 49 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Quadruple Room

Luxury Quadruple Room | Premium bedding, free minibar, in-room safe, individually decorated

Luxury Quadruple Room

  • 83 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room (Pet Friendly)

Deluxe Twin Room (Pet Friendly) | Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Twin Room (Pet Friendly)

  • River view
  • Sleeps 2
  • 2 Double Beds

View all photos for Honeymoon Double Room, 1 Queen Bed

Honeymoon Double Room, 1 Queen Bed | Premium bedding, free minibar, in-room safe, individually decorated

Honeymoon Double Room, 1 Queen Bed

  • 69 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Promisedland Resort & Lagoon

Luxury hotel with 2 restaurants and fitness centre
This smoke-free hotel features 2 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Other amenities include a bar/lounge, a poolside bar and spa services.
Promisedland Resort & Lagoon offers 233 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Shoufeng hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Public bath/onsen services include a yukata (Japanese robe).
Our customers tell us that they enjoy the overall property condition at Promisedland Resort & Lagoon. During your stay, you're just a quick walk from Fengzhigu Wetland Park. Features include free WiFi in public areas, free self-parking and free train pick-up service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at 里拉餐廳, a buffet restaurant that serves international cuisine
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, basketball and kayaking
  • Within a 15-minute walk of Fengzhigu Wetland Park and Li Chuan Aquafarm
  • Free train station pick-up and train station drop-off shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Promisedland Resort & Lagoon offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Spa services, a terrace, and an arcade/games room are also featured at the luxury Promisedland Resort & Lagoon. A train station pick-up shuttle and A train station drop-off shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Shoufeng hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
里拉餐廳 – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
風味餐廳 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
湖光山舍 – This bar only serves light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free train station pick-up shuttle from 10:30 AM to 6:00 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: TWD 1,552 to 2,717 for adults and TWD 776 to 1,527 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • 湖光山舍
  • 里拉餐廳
  • 風味餐廳

Things to do

  • Arcade/game room
  • Archery
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Farming classes
  • Fishing
  • Games
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Shopping
  • Table tennis
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the riverwalk
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch HDTV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • Pets: TWD 1589 per pet (varies based on length of stay), plus a deposit of TWD 2000 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately TWD 1552 to 2717 for adults and TWD 776 to 1527 for children
  • Pet deposit: TWD 2000 per stay
  • Pet fee: TWD 1589 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Promisedland Resort & Lagoon offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:30 AM to 5:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't allowed at Promisedland Resort & Lagoon.

Property is also known as

Promisedland Lagoon
Promisedland Lagoon Shoufeng
Promisedland Resort & Lagoon Shoufeng
Promisedland Resort Lagoon Shoufeng
Promisedland Resort Lagoon
Promised Land Hotel Hualien
Promisedland & Lagoon Shoufeng
Promisedland Resort & Lagoon Hotel
Promisedland Resort & Lagoon Shoufeng
Promisedland Resort & Lagoon Hotel Shoufeng

Promisedland Resort & Lagoon Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 370 out of 634 reviews
Rating 8 - Good. 192 out of 634 reviews
Rating 6 - Okay. 47 out of 634 reviews
Rating 4 - Poor. 16 out of 634 reviews
Rating 2 - Terrible. 9 out of 634 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

CHIH YUAN

Travelled with family
Liked: Cleanliness, staff & service, amenities
Buffet is overcharged, room service is reasonable. Facilities are bit old and wore out. For example, the Pool tables are wore out, they should be replaced.
Stayed 2 nights in Aug 2024

8/10 Good

Cathy

Stayed 1 night in Aug 2024

10/10 Excellent

CHIEN CHIH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

WEN TSUNG

Stayed 1 night in Mar 2024

10/10 Excellent

Shufang

Stayed 1 night in Feb 2024

6/10 Okay

SHIHYU

Stayed 1 night in Dec 2023

10/10 Excellent

NATAN

Stayed 2 nights in Dec 2023

6/10 Okay

Wei

Stayed 1 night in Nov 2023

10/10 Excellent

Fangping

Stayed 2 nights in Nov 2023

10/10 Excellent

Wei Wen

Stayed 1 night in Nov 2023

10/10 Excellent

ming-tsung

Stayed 1 night in Oct 2023

10/10 Excellent

Huei-Lien

Stayed 1 night in Sep 2023

10/10 Excellent

Chan Chuan

Stayed 1 night in Sep 2023

10/10 Excellent

VANESSA

Stayed 2 nights in Aug 2023

10/10 Excellent

Shang-Wei

Stayed 2 nights in Aug 2023

10/10 Excellent

SHU YU

Stayed 1 night in Jul 2023

10/10 Excellent

HO CHIEN

Stayed 2 nights in Jul 2023

10/10 Excellent

SHIOW JING

Stayed 1 night in Jun 2023

6/10 Okay

CHIA HUA

Stayed 2 nights in May 2023

6/10 Okay

Yadong

Stayed 2 nights in Apr 2023

8/10 Good

Leah

Stayed 2 nights in Mar 2023

8/10 Good

Yu-Chang

Stayed 1 night in Mar 2023

10/10 Excellent

Pin Jia

Stayed 1 night in Mar 2023

10/10 Excellent

Grace

Travelled with family
非常適合度假
慢活的好選擇
Stayed 1 night in Mar 2023

10/10 Excellent

Tsui Fang

Stayed 1 night in Mar 2023