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Starry Inn

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Starry Inn

View from property
Terrace/patio
Luxury Twin Room, Balcony | Balcony
Front of property
Property grounds

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
  • Breakfast included
  • Room service
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

Map
No. 16, Xinxing 7th Street, Xincheng, Hualien County, 971
  • Xincheng Catholic Church
    14 min walk
  • 太平洋食府有限公司
    1 min walk
  • Xincheng Station
    3 min walk
  • Hualien (HUN)
    14 min drive

Room options

View all photos for Family Room, Balcony

Family Room, Balcony | Blackout curtains, soundproofing, free WiFi, bed sheets

Family Room, Balcony

  • Sleeps 6
  • 3 Queen Beds

View all photos for Superior Quadruple Room, Balcony

Superior Quadruple Room, Balcony | Blackout curtains, soundproofing, free WiFi, bed sheets

Superior Quadruple Room, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Twin Room, Balcony

Blackout curtains, soundproofing, free WiFi, bed sheets

Luxury Twin Room, Balcony

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Twin Room, Bathtub

Blackout curtains, soundproofing, free WiFi, bed sheets

Superior Twin Room, Bathtub

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room, Balcony

Superior Triple Room, Balcony | Blackout curtains, soundproofing, free WiFi, bed sheets

Superior Triple Room, Balcony

  • Mountain view
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Quadruple Room, Bathtub (No window and no balcony)

Superior Quadruple Room, Bathtub (No window and no balcony) | Blackout curtains, soundproofing, free WiFi, bed sheets

Superior Quadruple Room, Bathtub (No window and no balcony)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room (No window and no balcony)

Standard Double Room (No window and no balcony) | Blackout curtains, soundproofing, free WiFi, bed sheets

Standard Double Room (No window and no balcony)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony | Blackout curtains, soundproofing, free WiFi, bed sheets

Superior Twin Room, Balcony

  • Sleeps 2
  • 2 Single Beds

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About this property

Starry Inn

Beach hotel with 4 restaurants and free breakfast
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre or a picnic area.
Starry Inn offers 36 air-conditioned accommodations with all-in-one washer/dryers and complimentary bottles of water. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Starry Inn, you'll be within walking distance of Xincheng Catholic Church. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 4 restaurants
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 14 minutes on foot from Xincheng Catholic Church and a 4-minute drive from Taroko National Park
There are 4 restaurants on site, along with a nearby snack bar/deli. Free breakfast is served daily. Public spaces have free WiFi. A fitness centre, a terrace, and an arcade/games room are also featured at Starry Inn. Free self parking is available.

This 4-star Xincheng hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 9:30 AM.
星晟棧餐廳部 – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • 4 restaurants
  • Snack bar/deli

Restaurants on site

  • 星晟棧餐廳部

Family friendly

  • All-in-one washer/dryer
  • Arcade/game room
  • Baby bath
  • Children's dinnerware
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared refrigerator
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • All-in-one washer/dryer
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7 AM - 9 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive key retrieval information.

We should mention

  • Children may not be eligible for complimentary breakfast.

Property is also known as

Starry Inn Xincheng
Starry Xincheng
Starry Inn Hotel
Starry Inn Xincheng
Starry Inn Hotel Xincheng

Starry Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 44 reviews" "
Rating 8 - Good. 16 out of 44 reviews" "
Rating 6 - Okay. 13 out of 44 reviews" "
Rating 4 - Poor. 2 out of 44 reviews" "
Rating 2 - Terrible. 3 out of 44 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Brian

The location is not far from the train station so that was great. The hotel itself is ok. I’ve noticed most hotels in Taiwan never seem to clean the windows so it looks dirty. Glass elevator looks dirty because the windows are so dirty. Same with the windows in the breakfast room which is too bad as there is a nice view. The beds were reasonable and the bathroom was a bit tired (toilet seat was very loose). Water pressure and temperature was excellent. The breakfast was just ok with only white bread, no butter and no fruit. Lots of vegetables though. Coffee was just ok with no milk(only soy milk).
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It is a new and modern building but unfinished and somewhat neglected. 1. Noisy air conditioner in room, too loud to sleep while it works. 2. Smell of sewage discharge next to western wall of the hotel. 3. Pack of upto six homeless dogs loitering outside main door. 4. Unappetizing breakfast of cold fried egg, rice porrage, three condiments and small instant coffee. 5. Swimming pool is without water and neglected. 6. I paid in cash at arrival and later realized I had a booking here already paid for by credit card. Manager would not refund me my cash and forced Expedia to cancel the booking and refund me. Location is good very close to train station.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Casual stay
Room is small.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Jun 2019

6/10 Okay

Bryan

Liked: Staff & service
Convenient stop-over hotel for travellers visiting Tarako Gorge
Stayed 1 night in Jan 2019

8/10 Good

Richard

Fairly modern hotel, with nice room decor. A bit mixed feelings as while the room looked nice, closer look showed some shoddy workmanship and that they just don't care about every detail. So if you're able to disregard some issues (markings on the walls, loose bathroom door handle, some wires in the staircase etc), this is a nice hotel within a few minutes walk from the train station and overall a good value for money.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Bus tour hotel - not for me!
Stayed 3 nights to visit Taroko N Park. This hotel caters to bus tour groups from China. Individual guests are not a priority. Restaurant staff will not take your order while they are serving tour groups. After the groups leave, there is food on the floor, dirty tables, nasty. Breakfast is best to be avoided even if you pay for it. We were allowed in basement after groups left. Cold food, left overs, dirty floor. I asked for extra pillow and had to pay for it. Garbage bins in front f hotel were overflowing with trash everyday we were there. First thug we saw when we got out of elevator was the bathrooms for tour groups who come to hotel just for their meals. Gross! We were assigned a handicapped room which our reservation did not mention so staff changed us to another floor. We checked other hotels in the area for similar price and found them much better . So we moved to another hotel. Do not stay here.
Stayed 3 nights in Aug 2018

8/10 Good

Ammirur Rasyid

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Room small but good location
Location near to train station. Room are too small and tight. Cant move with luggage
Stayed 1 night in Jul 2018

8/10 Good

Adeana, Perth

Liked: Cleanliness, staff & service, room comfort
Great spot
Fantastic location. Short walk from Xincheng Station and scooter rental shop, short ride to Taroko National Park, plus came across an awesome local night market right by the hotel. Staff were good and provided great service. Good view of the mountains as well.
Stayed 1 night in Jul 2018

8/10 Good

sophia, seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel for Taroko
Overall very pleased with our stay! The staff upgraded us to a balcony room, which was lovely. This location of this hotel, and the affordable price, is what makes it great. Within 3 minute walk of train station, bike rental, scooter rental, and a few small shops and restaurants. If you are planning to visit Taroko and want to stay in a quiet environment rather than a city, this is the place. Room was clean and cool. The beds were very comfortable! Plus, if you need public transportation for visiting Taroko, you are right next to bus stop for Taroko Bus 302. The staff also helped us book a taxi for our day trip. Only one minor complaint—the bathrooms would stay so much cleaner if you installed shower curtains or a shower door. Very easy fix.
Stayed 1 night in Jun 2018

2/10 Terrible

A, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude staff, hotel overall is dirty.
We stayed at this hotel for one night, the front desk staff was very rude. We've booked 3 rooms and specific request all 3 room on same floor and close to each other, when we check-in to the hotel, front desk staff told us because they were over booked and will upgrade one room for us at different floor, we accepted that offer. One of our family member checked in to their room, they were stayed in between 2 rooms, one side of their room; people were yelling/talking to the side of their room through their balcony, the tour over 40 people. I complaint to the front desk and request change the room, at the same time these people were in the hotel restaurant having dinner, they were very loud talking to each other, hotel staff heard their loudness and refused to change their room. Next morning when we go for breakfast, the breakfast area was in the basement and the table was so dirty, the food and drink were cold, the food on the table wasn't cover, flies everywhere. We left without eating the breakfast. I'll never recommend this hotel to anyone.
Stayed 1 night in Apr 2018

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and price
Nice brand new hotel, location is perfect, right at the mouth of Taroko Gorge, price is good. They are still learning how to be a hotel so some minor inconveniences but nothing that I can’t deal with. Highly recommended for visiting Taroko
Stayed 1 night in Jan 2018

10/10 Excellent

Gaulthier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice new hotel
Brand new hotel near Xincheng station ! Friendly and helpfull staff, easy access to Taroko by shuttle bus,
Stayed 1 night in Sep 2017

8/10 Good

CHIH-HSIUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Jui Pin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2021

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
環境很乾淨的只是空間太小 蓮蓬頭壞了不能用
Stayed 1 night in Aug 2021

8/10 Good

Yu Ju

Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, right next to the train station. Friendly and helpful staff, would love to stay here again in the future.
Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
停車位不良會有碰撞 戶外休息區有小黑蚊
Stayed 1 night in Apr 2021

8/10 Good

WENPIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店對面門口就是新城夜市可以逛一下
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
房間整潔度待加強
無窗房型空間很小，房間和公共空間的整潔度還可以再加強
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

PATRICK

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

Wang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很髒， 上一個房客用過的衛生紙居然還留在床頭上的架子， 浴室裡的污垢看起來就是很久沒清的， 地都沒掃， 整體來說， 打掃的部門真的需要在加強了。
Stayed 1 night in Dec 2018

8/10 Good

Claire

Liked: Staff & service
Le rapport qualité-prix est bon. Dommage qu'il n'y ai pas de fenêtre dans toutes les chambres. L'emplacement de l'hôtel facilité grandement l'accès au parc national du Taroko.
Stayed 2 nights in Nov 2018