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"We stayed 2 nights and were very happy with our stay. Rooms are clean although bathrooms could use an update. Price, quality is excellent. Breakfast i ... " More

By a verified traveller on Thu 22 Feb 2018

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Standard Double Room, No Windows

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Quadruple Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Jade Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Truong Tien Bridge. Features include free WiFi in public areas and free valet parking, plus a restaurant.

  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Truong Tien Bridge and Nguyen Dinh Chieu Walking Street
  • Airport shuttle service available for a fee
  • Pets welcome free of charge

Jade Hotel ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Jade Hotel

Everyone (2) Other (1)
4 out of 5

Very good hotel for the price

We stayed 2 nights and were very happy with our stay. Rooms are clean although bathrooms could use an update. Price, quality is excellent. Breakfast is OK. The staff is the best!! Would definitely recommend this hotel.

Posted by , from belgium on 22 Feb 2018

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Comment from Hotel Management

23 Feb 2018 by Trang

Thank you very much for staying at Jade Hue. Even though there might have been some problems which made you uncomfortable during your time here, I truly hope that you enjoyed the moments with us as well as having memorable experiences. Above all, I strongly appreciate all your feedback that helps us improve our service. Wish you have a good VietNam trip. Best wishes! Jade Hotel

4 out of 5

Excellent staff. Room a bit run-down

The staff were the stand-out feature, very eager to help. The place feels a bit dated. Not the usual Vietnamese variety of eating out to be had in the near vicinity. I went to 'Stop and Go' and rapidly 'Went' one bite in after being served an absolutely miserable joke of a 'burger' (I just fancied a western meal, as one does). To eat well head north to the river and turn right.

Posted by on 19 Oct 2015

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2 out of 5

Für den Preis o.k.

Positiv: Der Preis ist extrem günstig Die Lage ist sehr gut, in der Nähe zum Touri-Viertel und zur Zitadelle Das Personal ist bezaubernd und der Service ist gut Negativ: Die Matrazen und das Bett sind alt und ausgelegen Die Bettbezüge waren schmuddelig Im Bad und am Duschvorhang sind Schimmelflecken Die Handtücher müffelten Aus der Küche zieht der Geruch ins Zimmer. Das Hotel ist extrem hellhörig

Posted by , from München on 31 Dec 2016

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Renovations + Closures

The property will be renovating from 30 July 2024 to 20 November 2024 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Dining venue
  • Exterior
  • Front desk
  • Hallway
  • Lobby

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. Public spaces have free WiFi and wired Internet. A rooftop terrace, a library, and a vending machine are also featured at the business-friendly Jade Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 3-star Hue hotel.

  • 30 guestrooms or units
  • 6 levels
  • 2015 buildings
  • Built in 2010
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Train station: Ga Hue Station (2.2 km / 1.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Jade Hotel offers 30 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Fridge
  • Electric kettle
  • Down blanket
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a local cuisine breakfast daily from 6:30 AM to 10:00 AM.

Jade Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Cave exploring/spelunking nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 15

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately VND 50000 for adults and from VND 50000 for children
  • Airport shuttle fee: VND 500000
  • Late check-out fee: VND 200000 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jade Hotel Hue
  • Jade Hue
  • Jade Hotel Hue
  • Jade Hotel Hotel
  • Jade Hotel Hotel Hue
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.