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Säntis - Das Hotel

3.0 star property

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Photo gallery for Säntis - Das Hotel

Terrace/patio
Interior entrance
Fireplace
Point of interest
Mountain view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • 24/7 front desk
  • Spa
  • Pet-friendly
  • Laundry

Explore the area

Map
Schwägalp, Hundwil, Appenzell Ausserrhoden, 9107
  • Alpine Panorama Path
    ‪1 min walk‬
  • Saentis Cable Car
    ‪1 min walk‬
  • Säntis
    ‪6 min drive‬
  • Friedrichshafen (FDH-Friedrichshafen - Lake Constance)
    ‪118 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, in-room safe, desk

Junior Suite

  • 36 sq m
  • Sleeps 3
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down duvets, in-room safe, desk

Standard Double Room

  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down duvets, in-room safe, desk

Superior Double Room

  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

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Front of property

Stump's Alpenrose

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (45)
The price is CHF 284
for 1 room
includes taxes & fees
20 Mar - 21 Mar
Stump's Alpenrose

About this property

Säntis - Das Hotel

Hotel with 2 restaurants, steps from Saentis Cable Car
This hotel features 2 restaurants, a full-service spa and a bar/lounge. Other amenities include a sauna, Access to hot tub and a business centre.
Säntis - Das Hotel offers 68 accommodations with a safe and complimentary bathrobes. Beds feature down duvets and premium bedding. 42-inch LCD televisions come with satellite channels.

Bathrooms include a shower, slippers and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
During your stay at Säntis - Das Hotel, you're just a quick walk from Alpine Panorama Path. You'll find features such as 2 restaurants, a full-service spa and a bar.
  • Enjoy Regional cuisine while dining at Schwägalp
  • Treat yourself with a visit to the full-service spa
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes a steam room, a sauna and snowshoeing
  • Steps from Saentis Cable Car and 6 minutes by car from Säntis
  • Dogs welcome for a fee (restrictions apply)
Säntis - Das Hotel offers its guests a full-service spa, Access to hot tub, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and gift shops/newsstands are also featured at Säntis - Das Hotel.

Smoking is allowed in designated areas at this 3-star Hundwil hotel.

Schwägalp – This restaurant specialises in Regional cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting).
Gasthaus Passhöhe – This restaurant specialises in Regional cuisine and serves lunch and dinner. Open selected days.
Panoramarestaurant Säntis – This restaurant specialises in local cuisine and serves breakfast and lunch.

Languages

English, French, German, Italian, Spanish, Turkish

Property amenities

Parking and transport

  • Electric car charging station on site

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Gasthaus Passhöhe
  • Panoramarestaurant Säntis
  • Schwägalp

Things to do

  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Mountain biking
  • Sauna
  • Ski storage
  • Sledding
  • Snowshoeing
  • Steam room

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CHF 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25 per pet, per night
  • Crib (infant bed) fee: CHF 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Säntis Das Hotel Schwagalp
Säntis Das Schwagalp
Säntis Das Hotel
Säntis - Das Hotel Hotel
Säntis - Das Hotel Hundwil
Säntis - Das Hotel Hotel Hundwil

Säntis - Das Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 46 out of 64 reviews
Rating 8 - Good. 15 out of 64 reviews
Rating 6 - Okay. 0 out of 64 reviews
Rating 4 - Poor. 0 out of 64 reviews
Rating 2 - Terrible. 3 out of 64 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon, Rochester Hills

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property. It was so serene. The wellness center was perfect for the end of our European holiday. Would highly recommend. The only recommendation (albeit very minor) I would have for the hotel is to offer some meal options that are a little more healthy/simple. But other than that, we absolutely loved our stay.
Stayed 2 nights in Apr 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Stay with an Amazing view
The view from the room was breathtaking and the complimentary treat was a welcomes surprise. Additionally, the town of Appenzell nearby is beautiful and welcoming. The only minor issue with our stay was that the coffee machine near the reception area was out service. Wish there was at least a hot kettle to make tea as the room does not include one. Lastly, use of wellness area was an additional fee, and based on the description alone, we did not think the cost was worth it. Maybe on a future trip we would revisit this. Overall, the Hotel is a wonderful option for those wishing to view the top of Säntis or explore the Appenzell area.
View from Hotel room
Stayed 1 night in Apr 2022

2/10 Terrible

Sean

Travelled with family
Disliked: Staff & service
Hotel.com fails rate protection; ruins family trip
Booked hotel in June 2021 only for hotel to not honor their published rate. I thought i was protected by Hotel.com guaranteed pricing policy but Agent Ben only gave non-viable options for other properties. Not even in close proximity to original destination. Also lied about guaranteed rate policy/protection. And saying the company is no longer a partnered hotel because they ended their contract. Hotel is very much still available. In the end, definitely ruined a great family experience and no remedy or consideration for their failures.
Stayed 1 night in Dec 2021

10/10 Excellent

Fedalane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Mirjam, Baden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten einen super Aufenthalt. Das Essen war sehr köstlich, der Spa Bereich sehr erholsam und der Ausblick aus dem Zimmer auf den Säntis war wunderschön:) Wir kommen gerne wieder!
Stayed 1 night in Sep 2020

10/10 Excellent

Soraya

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
It was a beautiful area and the rooms were very nice and clean.
Stayed 1 night in Aug 2019

10/10 Excellent

Gert-Jan, Kuwait

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel at Säntis is nothing like a 3* hotel. I would give it 4 1/2* for sure. From check in to check out the staff looks sfter you, is super friendly and help ful. The rooms are comfortable and well equipped. View of the mountain is stunning. The restaurant serves a very good breakfast buffet as well as dinner. Quality of the food is very high using a lot of regionally sourced products, inclusing cheese from the cheese fsctory across the street. We especially liked the short-holiday package that included half-board, a lunch pakket and a cable car ride up the Säntis mountain and the opportunity to have breakfast at the mountain top without any surcharge. In the dorect vicinity of the hotel there are a number of beautiful hiking tracks for various skill and stamina levels. We are already planning to come back.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Kenneth R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New & Nice!
Note: I visited Schwägalp a few years ago when the old wooden hotel was still there. It was a very scenic place back then, but the new hotel is quite nice too and architecturally impressive. Time marches on!) We (senior couple, California) had a wonderful 2-nite stay in early Feb19. Unfortunately, the cable car was down due to an avalanche, but we walked snow trails and had a great time. The weather was perfect, sunny and 100% blue skies - lucky. We'll return when cable car (Schwebebahn) is back up and running. May take a while. The staff was excellent. An extraordinary thing happened: we had a young man as our waiter in hotel restaurant the first nite (2/5). We mentioned to him how delicious the "house bread" was. He had the kitchen staff bake us a loaf to take with us! He wrapped it up, the whole 9 yards. This is truly above and beyond. I have never had this happen in 60 years of travel. What a nice gesture. The young man is a huge asset to the hotel. General: I'm a big fan of Switzerland and have travelled through the country often over the decades and since the 1970s I've ridden all the train routes to exhaustion. Schwägalp (i.e., Säntis Hotel) should be on everyone's list for a visit - a delightful place. Foot stomp: they have a nice spa in the hotel. Bring a bathing suit! Robes & slippers are provided. We used public transportation to reach hotel. As usual in CH all connections were right on time. I REALLY like that! We'll be back.
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
They over charged us we paid all most 660 usd all most 30 percent more. No one told us upfront that there will be extra charges
Stayed 1 night in Jan 2019

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hiker’ s Paradise Hotel 😃
Great hiking location & very convient to have the lift at the hotel. Great Spa facilities too !
Stayed 1 night in Jul 2018

8/10 Good

Joerg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saentis - das Hotel
Nice new hotel with great amenities, quiet setting and excellent food.
Stayed 1 night in Jun 2018

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hikers paradise
We had a great stay at Santis. The location is stunning with panoramic views of mountains, mountains and more mountains. You have direct access to miles and miles of hiking paths that link you to neighboring towns, mountains and plenty of nature. There is also a cable car attached to the property that you can take to the top of Santis mountain which not just boasts amazing views but you can also dine up there as well. Cookcoo birds can be heard right outside your window, amazing. The rooms are comfortable and well appointed for a 3 star hotel. The staff was very friendly and helpful. I think my husband and I were the only English speaking people in the whole place but the staff were very patient with us and caring. Jan at the front desk was invaluable, unbelievably helpful and knowledgeable of the area. He really took his time with us and was ready to answer all our many questions. The food in the restaurant reflected the local cuisine. I became addicted to the cheese salad LOL! The ice cream is amazing too, I think they get it directly across the road from the farmer. Location is at the end of a mountain road so you are not in a town, expect to have to drive a bit to get to other areas. So peaceful here... The hotel is a hikers paradise!
Stayed 3 nights in May 2018

10/10 Excellent

Franziska

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sonntag Morgenessen vom Hotel auf dem Säntis Gipfe
Alles war wirklich top! ausser ich würde niemals mehr an einem Sonntag Morgen zum Morgenessen auf den Säntis fahren, viel zu viele Leute und die Organisation lässt zu wünschen übrig. Beim Ankommen mit der 1. Bahn, hat es keine Verantwortlichkeit die einem entgegennimmt und platziert. Also sitzt man irgendwo hin und muss dann den ganzen Platz nochmals wechseln, mit bereits vollem Teller. Das kann man besser organisieren, eine Person bzw. 2 an jedem Eingang zum Empfang der Gäste.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Das Frühstück war eher Bescheiden
Stayed 1 night in Jul 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Hans

Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alles top und nur empfehlenswert
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022