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Hotel Estelar Altamira

3.5 star property

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Photo gallery for Hotel Estelar Altamira

Front of property – evening/night
Premium bedding, in-room safe, desk, soundproofing
Lobby sitting area
Outdoor pool, pool umbrellas, pool loungers
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Spa
  • Pet-friendly

Explore the area

Map
Carrera 1 45-50, Ibagué, Tolima, 730006
  • Manuel Murillo Toro Stadium
    ‪6 min drive‬
  • Tolima Theater
    ‪7 min drive‬
  • University of Tolima
    ‪11 min drive‬
  • Ibague (IBE-Perales)
    ‪18 min drive‬

Room options

View all photos for Premium Room, 2 Single Beds (Superior Estelar Twin Bed Room)

Premium Room, 2 Single Beds (Superior Estelar Twin Bed Room) | Premium bedding, in-room safe, desk, soundproofing

Premium Room, 2 Single Beds (Superior Estelar Twin Bed Room)

  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Premium bedding, in-room safe, desk, soundproofing

Superior Room, 2 Single Beds

  • 29.0 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (Standard Estelar Queen Bed Room)

Standard Room, 1 Queen Bed (Standard Estelar Queen Bed Room) | Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed (Standard Estelar Queen Bed Room)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Standard Queen Bed Room)

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed (Standard Queen Bed Room)

  • 23.1 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Superior Estelar King Bed Room)

Premium bedding, in-room safe, desk, soundproofing

Premium Room, 1 King Bed (Superior Estelar King Bed Room)

  • Sleeps 3
  • 1 King Bed

View all photos for Room Standard

Premium bedding, in-room safe, desk, soundproofing

Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Room Superior

Premium bedding, in-room safe, desk, soundproofing

Room Superior

  • Sleeps 3
  • 2 Double Beds

Room Superior

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Estelar Altamira

Family-friendly hotel with fitness centre and sauna
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a bar/lounge, a swim-up bar and a sauna are on-site.
Hotel Estelar Altamira offers 108 accommodations with laptop-compatible safes and complimentary bathrobes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Ibagué hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel Estelar Altamira. During your stay, you'll be within walking distance of La Kueva Escalada Bajo Techo. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a swim-up bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Just a 2-minute drive from La Kueva Escalada Bajo Techo and 6 minutes from Manuel Murillo Toro Stadium
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Estelar Altamira offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A business centre and 8 meeting rooms are available. Event space at this hotel measures 1981 square feet (184 square metres) and includes conference space. A fitness centre, a sauna, and spa services are also featured at the family-friendly Hotel Estelar Altamira. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Ibagué hotel is smoke free.

The hotel hosts a free manager's reception daily.
Le Bistrot – This café serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
La Toscana – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open selected days.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:30 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Free daily manager's reception

Restaurants on site

  • La Toscana
  • Le Bistrot

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,981 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested on-site for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • Pets: USD 24 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 7 per vehicle (maximum occupancy 4)
  • Pet fee: USD 24 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Estelar Altamira offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Estelar Altamira
Estelar Altamira Ibague
Hotel Altamira Estelar
Hotel Estelar Altamira
Hotel Estelar Altamira Ibague
Sofitel Ibague
Hotel Estelar Altamira Hotel
Hotel Estelar Altamira Ibagué
Hotel Estelar Altamira Hotel Ibagué

Hotel Estelar Altamira Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 345 out of 623 reviews
Rating 8 - Good. 191 out of 623 reviews
Rating 6 - Okay. 50 out of 623 reviews
Rating 4 - Poor. 21 out of 623 reviews
Rating 2 - Terrible. 16 out of 623 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay!
Enjoyed the view from the hotel, pool was nice to hang out, restaurants in the property were amazing. Breakfast was very good. Staff in property were super nice.
Stayed 6 nights in Nov 2024

10/10 Excellent

Federico

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jose, Lakeland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main entry road to the hotel not to safe. dangerous. Need to upgrade the enter. thanks
Stayed 5 nights in Nov 2024

10/10 Excellent

Karen Paola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelentes restaurantes. Habitaciones muy cómodas.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elba

Liked: Cleanliness, staff & service, property conditions & facilities
The area everything is close
Stayed 2 nights in Nov 2024

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

10/10 Excellent

John, Manassas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

Olga

Stayed 4 nights in Aug 2024

10/10 Excellent

maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un Hotel de clase la atención buena, muy bien ubicada el servicio muy bueno, es la segunda vez que utilizamos este hotel y lo volveremos hacer. Gracias
Stayed 3 nights in Aug 2024

6/10 Okay

Mark, san jose

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The check out is not set up very well, took forever to do it. The receptionist was rude and unkind. I was waiting and waiting but she just took to long not very efficient. The breakfast was cold and the eggs taste not as eggs. There is a bottle of shampoo but you can’t get shampoo out it. The hotel is conveniently close to the airport that why i choose this hotel. It was clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service with a smile.
Stayed 10 nights in Aug 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing especially Sebastian and Jean Carlos. We were English speaking Canadians in a Spanish country and they went above and beyond to help us. They were truly so patient and kind. As soon as they saw us struggling they came to our rescue. The food was great and there was lots of options. The pool was always well maintained and one staff in particular always started poolside activities that he was exceptional at running. Live entertainment was also offered on the weekend. Wonderful place to stay although the shower water could have been a little hotter
Stayed 8 nights in Jul 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
We had the best time here. The staff was so friendly and the food was amazing!
Stayed 8 nights in Jul 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a most enjoyable stay. The hotel and grounds as well as the view were lovely. The room was very comfortable with a good range of amenities. Swimming pool fabulous. The dining experience was disappointing mainly due to poor service, however the manager resolved this to our satisfaction. The breakfast and service was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriel

Stayed 2 nights in Jul 2024

10/10 Excellent

Hoffman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to find .
Stayed 1 night in Jul 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really going to come back
Stayed 12 nights in Jun 2024

6/10 Okay

Mabel

Stayed 1 night in Jul 2024

10/10 Excellent

Ricardo, New York

Liked: Cleanliness, staff & service, property conditions & facilities
This is an amazing hotel. It never fails there attitude towards service to the residence is amazing.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ricardo, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived everyone greeted us with a happy smile. The front desk staff is very helpful, our kids then proceeded to go to the pool without going upstairs to the room first, the pool staff was amazing specially Miguel who was the staff coordinator for kids activities, then the front desk manager actually came out to greet us which was a plus. Would definitely come back here. This is our second year staying here and it’s amazing. The food options are good because they have a sushi bar, open breakfast Gabriel, Jonathan, Sofia And there are many more that I can mention were simply the best.
Stayed 7 nights in Jun 2024

10/10 Excellent

jairo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

maiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time
Great place better staff.
Stayed 2 nights in Jun 2024