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Hotel Mercedes

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Mercedes

Front of property
Terrace/patio
Exterior
Sun deck
On the beach, sun-loungers, beach umbrellas, beach towels

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
Avenida Leonardo Reale, 2220, Ilhabela, SP, 11630-000
  • Siriuba Beach
    3 min walk
  • Praia do Sino
    13 min walk
  • Mero
    1 min walk
  • Viana Ilhabela
    1 min walk

Room options

View all photos for Suite Village Junior

Suite Village Junior | Minibar, in-room safe, blackout curtains, free WiFi

Suite Village Junior

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite Vip

Suite Vip | Minibar, in-room safe, blackout curtains, free WiFi

Suite Vip

  • 42 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Garden

Suite Garden | Minibar, in-room safe, blackout curtains, free WiFi

Suite Garden

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Suite Standard Premium

Suite Standard Premium | Minibar, in-room safe, blackout curtains, free WiFi

Suite Standard Premium

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Standard

Minibar, in-room safe, blackout curtains, free WiFi

Suite Standard

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite Deluxe

Suite Deluxe | Minibar, in-room safe, blackout curtains, free WiFi

Suite Deluxe

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Village

Suite Village | Minibar, in-room safe, blackout curtains, free WiFi

Suite Village

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Duplex Village

Suite Duplex Village | Minibar, in-room safe, blackout curtains, free WiFi

Suite Duplex Village

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Suite Master Duplex

Suite Master Duplex | Minibar, in-room safe, blackout curtains, free WiFi

Suite Master Duplex

  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite Ocean

Suite Ocean | Minibar, in-room safe, blackout curtains, free WiFi

Suite Ocean

  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Duplex

Suite Duplex | Minibar, in-room safe, blackout curtains, free WiFi

Suite Duplex

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Suite Master

Suite Master | Minibar, in-room safe, blackout curtains, free WiFi

Suite Master

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Hotel Mercedes

Beachside hotel to enjoy 3 outdoor pools and sand beach
Spend the day catching some rays at the beach, relaxing by one of Hotel Mercedes's 3 outdoor swimming pools or pampering yourself at the full-service spa. Housekeeping is available on request.
Hotel Mercedes offers 55 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. 52-inch Smart televisions come with cable channels.

This Ilhabela hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, EME SPA. Services include deep-tissue massages, facials and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
During your stay at Hotel Mercedes, you're just a quick walk from Viana Beach. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking
  • The restaurant, beach bar and poolside bar offer choices for drinking and dining
  • Take a swim in the 3 outdoor pools
  • Indulge with facials, massages or hydrotherapy at EME SPA
  • Services include dry cleaning/laundry, tour or ticket assistance and wedding services
  • On-site recreation includes a 24-hour gym
  • Steps from Viana Beach and 3 minutes on foot from Siriuba Beach
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hotel Mercedes, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This Mediterranean hotel also offers a 24-hour fitness centre, a garden and a terrace. Free valet parking is available.

This 3.5-star Ilhabela hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.
Hotel Mercedes has a restaurant on site.
Late-night fare is available from room service (during limited hours).

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Spa open daily
  • Spa tub

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 52-inch smart TV with cable channels

Food and drink

  • Late-night room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 10 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Mercedes
Hotel Mercedes Ilhabela
Mercedes Ilhabela
Hotel Mercedes Ilhabela, Brazil
Hotel Mercedes Hotel
Hotel Mercedes Ilhabela
Hotel Mercedes Hotel Ilhabela

Hotel Mercedes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 103 out of 193 reviews" "
Rating 8 - Good. 62 out of 193 reviews" "
Rating 6 - Okay. 19 out of 193 reviews" "
Rating 4 - Poor. 8 out of 193 reviews" "
Rating 2 - Terrible. 1 out of 193 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Larisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our stay in this beautiful hotel walking distance to Sino beach.
Stayed 4 nights in Apr 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels on Ilhabela. I highly recommend this place
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time. The hotel is good and the staff is super polite
Stayed 4 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness
Muito boa. Voltarei com certeza. .local fantástico, ótimo para crianças.
Stayed 2 nights in Feb 2019

10/10 Excellent

Vince, Detroit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in the Northern Beach area
The Hotel Mercedes is a great older hotel, almost like a castle built into the rocks. The hotel is older but is in a quiet section of the island. They have a nice pier and swimming pool on the ocean and have great views from both. The breakfast buffet is nice and you are within a 10 minute walk of several other beaches.
Stayed 2 nights in Jul 2017

10/10 Excellent

Luciano, São Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about this hotel was excellent!!!
Two nights at this hotel and price was fair. Breakfast was great!! Pool and deck literally at the beach it's majestic!!

10/10 Excellent

Antonio Luiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

renato j

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom , o restaurante precisa melhorar
Stayed 3 nights in Jul 2024

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Javier

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Almir Rogério Aleixo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Gustavo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Gustavo A

Stayed 1 night in Apr 2024

8/10 Good

Antonio João

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Falta de tomadas no quarto
O local é maravilhoso e muito tranquilo, o único problema que enfrentamos é que o quarto tinha apenas uma tomada de carregamento para o celular. Eu e minha esposa precisamos revezar durante a noite a carga dos smart fones e dos Apple Watch. Foi um transtorno ter que acordar 3 vezes durante a noite para trocar os celulares do carregador
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Excelente opção para Ilhabela
Hotel muito bonito e com várias instalações. Funcionários simpáticos e prestativos, em especial a Alessandra e o Thiago com quem tivemos mais contato. Localização do hotel é boa em relação às praias do norte, mas ruim para opções de restaurante, usamos aplicativo para entrega de refeição em alguns momentos.
Stayed 3 nights in Mar 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Hotel!
Excelente hotel, com um staff extremamente simpáticos e prestativos, além de instalações belíssimas e bem cuidadas. Voltaremos com absoluta certeza!
Stayed 2 nights in Jun 2023

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

yara

Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vale a hospedagem
Hotel que vale a estadia. Boa localização, bom atendimento, deck com vista pro mar e piscima aquecida.
Stayed 2 nights in Apr 2023

8/10 Good

Vinicius

Liked: Staff & service, property conditions & facilities
Área de lazer muito boa.
A área de lazer do hotel e muito boa, piscinas internas, e frente mar, Os quartos , pelo menos o que fiquei são mais velhos, ficamos dois dias tomando banho c água fria mas depois resolveram, para o preco que cobram da pra melhor muito os quartos. Abaixo do desejado.
Stayed 3 nights in Apr 2023