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Altstadthotel Weisses Kreuz

4.0 star property

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Photo gallery for Altstadthotel Weisses Kreuz

Studio Suite (Golden Roof) | Hypo-allergenic bedding, in-room safe, individually decorated
Bar (on property)
Bar (on property)
40-inch LCD TV with cable channels, TV
Basic Room (Besenkammer) | Hypo-allergenic bedding, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
Herzog-Friedrich-Str. 31, Innsbruck, Tirol, 6020
  • Innsbruck Old Town Christmas Market
    ‪1 min walk‬
  • Golden Roof
    ‪1 min walk‬
  • Imperial Palace
    ‪3 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪19 min drive‬

Room options

View all photos for Comfort Double Room (Doppelzimmer Stube)

Comfort Double Room (Doppelzimmer Stube) | Hypo-allergenic bedding, in-room safe, individually decorated

Comfort Double Room (Doppelzimmer Stube)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Super Patio)

Studio Suite (Super Patio) | Hypo-allergenic bedding, in-room safe, individually decorated

Studio Suite (Super Patio)

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Double Room, Balcony

Double Room, Balcony | Hypo-allergenic bedding, in-room safe, individually decorated

Double Room, Balcony

  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Mozart)

Studio Suite (Mozart) | Hypo-allergenic bedding, in-room safe, individually decorated

Studio Suite (Mozart)

  • 44 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Classic Double Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Golden Roof)

Studio Suite (Golden Roof) | Hypo-allergenic bedding, in-room safe, individually decorated

Studio Suite (Golden Roof)

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Basic Room (Besenkammer)

Basic Room (Besenkammer) | Hypo-allergenic bedding, in-room safe, individually decorated

Basic Room (Besenkammer)

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Large)

40-inch LCD TV with cable channels, TV

Double Room (Large)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (Patio)

Double Room (Patio) | Hypo-allergenic bedding, in-room safe, individually decorated

Double Room (Patio)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Living area | 40-inch LCD TV with cable channels, TV

Twin Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room (Golden Roof View)

Classic Double Room (Golden Roof View) | Living area | 40-inch LCD TV with cable channels, TV

Classic Double Room (Golden Roof View)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Studio Suite

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Altstadthotel Weisses Kreuz

Hotel in Innsbruck with 24-hour front desk and bar/lounge
A bar/lounge, a 24-hour front desk and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a front desk safe, multilingual staff assistance and a living plant wall are on-site. Change of towels is available on request
Altstadthotel Weisses Kreuz offers 48 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Altstadthotel Weisses Kreuz's great location gets high marks from our customers. During your stay, you're just a quick walk from Innsbruck City Tower. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Breakfast served daily for a fee
  • Amenities include a front desk safe, locker space and multilingual staff
  • On-site recreation includes mountain biking, bicycles to rent and hiking/biking trails
  • Guests have great things to say about the helpful staff and the location
  • Steps from Innsbruck City Tower and Maria Theresa Street
As a guest of Altstadthotel Weisses Kreuz, you'll find multilingual staff, ski storage, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Altstadthotel Weisses Kreuz also features room service (during limited hours), a front desk safe, and a lift.

This 4-star Innsbruck hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 11:00 AM.
Blaue Brigitte – On-site bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Restaurants on site

  • Blaue Brigitte

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Hiking/biking trails
  • Mountain biking
  • Shopping centre
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property is in a car-free zone and can be reached only by foot.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Weisses Kreuz
Weisses Kreuz
Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel
Altstadthotel Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel Innsbruck
Altstadthotel Weisses Kreuz In der Fußgängerzone
Altstadthotel Weisses Kreuz in the pedestrian zone

Altstadthotel Weisses Kreuz Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 232 out of 301 reviews
Rating 8 - Good. 51 out of 301 reviews
Rating 6 - Okay. 10 out of 301 reviews
Rating 4 - Poor. 6 out of 301 reviews
Rating 2 - Terrible. 2 out of 301 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle L

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn't wait to write this review. This hotel is AMAZING! Lovely decor, comfortable rooms, great restaurant/bar, convenient walking to everything (we were there during the Christmas Markets - highly recommend). Most of all though the STAFF was remarkable. Everyone was so very, very helpful and nice! They went above and beyond to make sure our stay was exceptional. Highly, highly recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Markets
Lovely twin room. Super cocktail bar. In middle of lovely Christmas Market
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Stayed 2 nights in Nov 2024

10/10 Excellent

Samuela

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay at the Weisses Kreuz. Delightful staff, spacious room and best breakfast anywhere!
Stayed 2 nights in Nov 2024

8/10 Good

Yiannis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carry your luggage 400 meters
Prepare to carry your own luggage for 400 meters. This is mentioned in the small print and both the hotel and hotels.com were patently unhelpful when I complained about it. “It’s a beautiful walk from the parking”. Yeah? Why don’t you come and pick up our luggage then? Otherwise the hotel was as advertised. My 4 star review is a testament to a strong back, not to the hotel’s helpfulness
Stayed 1 night in Oct 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbar
Great hotel right in the middle of the Altstadt. Spotless and modern. Had a nice balcony that we sat out on. Amazingly warm and welcoming staff. Even spoke with the owner. We were at this same hotel 25 years ago. It was great returning here.
Stayed 2 nights in Oct 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Michael, Miller Place

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were small breakfast was excellent !
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Innsbruck
Thoroughly enjoyed our visit. The staff was extremely friendly and the hotel was very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old yet modern hotel right in the pedestrian area of Innsbruck. Check in was easy, even a welcome drink (beer) was offered! Room was very modern with a balcony. Modern fixtures, bed was superb. Easy walking to shops and restaurants. As with many European hotels, had to a walk a few blocks to parking.
Stayed 1 night in Sep 2024

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy room, walkable to all major city attractions.
Stayed 4 nights in Oct 2024

6/10 Okay

Eli

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful wonderful!
Beautiful recently redone boutique Hotel. Very friendly English speaking staff. Delicious morning buffet.
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.
Stayed 2 nights in Oct 2024

4/10 Poor

Frederick

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
We stayed 2 nights and noticed the first night the air conditioner didn’t work. We opened the windows but it was loud outside due to the proximity to the bars. Bed was not comfortable, mattress felt like foam and not the good memory foam style. The shower looked to have mold in the tile grout. The pictures that the property share do not represent it accurately. Truly I feel like we got one of the more run down rooms. It felt like it was in need of renovations With it being low season (October) I was not expecting to be put in the room we ended up in.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was wonderful. Located on the busy centre, it was close to every amenity. The room was spacious, with very roomy and comfortable bathroom. The staffe was beyond helpful. Breakfast had everything you need to start your day. The main reception/lounge was a lovely place to spend time. Would stay again.
Stayed 1 night in Sep 2024

8/10 Good

Edward

Liked: Cleanliness
Ok
Stayed 3 nights in Sep 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can not find better location! Next to golden roof. Comfortable room and bed. Delicious breakfast. Will stay again if back in town.
Stayed 2 nights in Sep 2024

6/10 Okay

Shana

Liked: Cleanliness, staff & service
The hotel was remodeled a few ago from a quaint tyeolean hotel to a more modern decor. Great if you like gray with black fixtures. Will not be staying there again
Stayed 3 nights in Sep 2024

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay made even better by the lovely staff. The cocktail bar on the top floor is lovely and the rooms spacious and comfy. The location is just perfect and right in the heart of Innsbruck
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with an amazing level of finish. The breakfast was classic and the cappuccinos were wonderful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024