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Penz Hotel West

4.5 star property

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Photo gallery for Penz Hotel West

Front of property – evening/night
Hypo-allergenic bedding, minibar, in-room safe, desk
Spa
Terrace/patio
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Spa
  • Housekeeping

Explore the area

Map
Fuerstenweg 183, Innsbruck, Tirol, 6020
  • Botanical Garden of the University of Innsbruck
    ‪3 min drive‬
  • University of Innsbruck
    ‪3 min drive‬
  • Landeskrankenhaus - University Clinics Innsbruck
    ‪4 min drive‬
  • Innsbruck (INN-Kranebitten)
    ‪7 min walk‬

Room options

View all photos for Business Room for Single Use

Hypo-allergenic bedding, minibar, in-room safe, desk

Business Room for Single Use

  • 25 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed OR 1 Queen Bed

View all photos for Business Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Business Room

  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Quadruple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Quadruple Room

  • 32.0 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 1 Queen Bed

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room for Single Use

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room for Single Use

  • 28 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Triple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 1 Queen Bed and 1 Single Bed

Similar properties

Exterior

Hilton Garden Inn Innsbruck Tivoli

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (13)
The price is CHF 164
for 1 room
includes taxes & fees
22 Feb - 23 Feb
Hilton Garden Inn Innsbruck Tivoli

About this property

Penz Hotel West

Luxurious ski hotel with full-service spa
Pamper yourself in Penz Hotel West's spa, enjoy the bar/lounge and restaurant, or hop on the free ski shuttle and hit the slopes.
Penz Hotel West offers 98 accommodations with minibars and a safe. 90-cm flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Innsbruck hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
During your stay at Penz Hotel West, you'll be within walking distance of Botanical Garden of the University of Innsbruck. Enjoy features like free WiFi in public areas and a free ski shuttle, plus a full-service spa.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Just a 3-minute drive from Botanical Garden of the University of Innsbruck and a few minutes from University of Innsbruck
  • Free ski shuttle service
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy one of the other amenities, including a fitness centre and a sauna. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. WiFi is free in public spaces. Parking is available for a fee.

This 4.5-star Innsbruck hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Penz Hotel West has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free ski shuttle
  • Parking on site (EUR 8 per night)
  • Extended parking on site (EUR 5 per night)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 90-cm flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 19 December and 26 December.
The following facilities are closed on Sunday and Monday:
  • Restaurant

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 15 for children
  • Self-parking fee: EUR 8 per night
  • Extended parking fee: EUR 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Penz
Hotel Penz West
Penz Hotel West
Penz Hotel West Innsbruck
Penz West
Penz West Hotel
Penz West Innsbruck
Sporthotel Penz Hotel Innsbruck
Sporthotel Penz Innsbruck
Penz Hotel West Hotel
Penz Hotel West Innsbruck
Penz Hotel West Hotel Innsbruck

Penz Hotel West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 368 out of 763 reviews
Rating 8 - Good. 312 out of 763 reviews
Rating 6 - Okay. 59 out of 763 reviews
Rating 4 - Poor. 19 out of 763 reviews
Rating 2 - Terrible. 5 out of 763 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

Stayed 2 nights in Oct 2024

6/10 Okay

Adam

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
My stay
Check in seemed to take a long time as we were checked in by the staff all together. This is something I haven't experienced before and would expect it to be individual. I didn't have an evening meal or any drinks therefore I can't pass comment.
Stayed 1 night in Sep 2024

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and breakfast staff were wonderfully helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tim, Sidmouth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is undoubtedly a hotel that has a customer focused approach . The staff are polite and considerate. The facility is new and well kept . Incredible value for money !!
Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Hotel
Met at reception by a charming and smiling receptionist who quickly checked us in. Our room is spacious and has all the amenities you would expect.The only criticism would be the lack of tea/coffee making facilities. I would highly recomend this hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Margaret

Liked: Property conditions & facilities
This was such a lovely hotel - especially for an airport hotel. Lovely modern amenities and a spacious room. Not sure there was much going on in bar or restaurant, but that didn’t bother me. An easy 5 minute walk to the airport, and it you are coming from the city, a €3 bus ride on the F line drops you off across the road. Too easy.
Stayed 1 night in Jun 2024

10/10 Excellent

Daphne

Stayed 1 night in May 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed for one night. Check in and restaurant staff were wonderful, room was clean and comfortable and breakfast was excellent. 5 minute walk from the airport, would definitely stay again
Stayed 1 night in Feb 2024

10/10 Excellent

Nav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent stay. Only a 5 minute walk from the airport and right beside a bus station to downtown. Hotel staff are all very friendly and accommodating! Will take the time to help you with plans in the city and mountains. Room was excellent as well.
Stayed 2 nights in Feb 2024

10/10 Excellent

Steve

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jack

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent - extremely helpful. We arrived around 11am with our luggage and 8 month old the day before our flight out of Innsbruck. They had us checked in with a cot set up within 15mins so we were able to relax straight away.
Stayed 1 night in Dec 2023

10/10 Excellent

Shaukat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Clean hotel
We stayed one night at the hotel, our room was clean and spacious with clean and nice bathroom/toilet. Cleanliness is very important to us and this hotel lived fully up to our standard. Nice breakfast with different choices, you can ask for boiled egg or an omelette prepared for you, there was fresh fruit, different cereals, chees, and some sweet choices as well. Free parking space is close and with plenty of parking spaces. The city is around 10-15 min drive or you can take a but from outside of the hotel. All in all a good experience and will definitely stay here again.
Stayed 1 night in Oct 2023

10/10 Excellent

ELAINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 minute walk to airport
Stayed 1 night in Sep 2023

4/10 Poor

Phillip

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
staff was incompetent. signage at property was inadequate. twenty step climb with luggage required to enter property. no in room coffee or tea service.
Stayed 1 night in Oct 2023

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penz Hotel West was a perfect place to stay to board an early flight. It is a short walk, 5 minutes, to the terminal. The dining room facility is beautiful and the food there is fabulous.
Stayed 1 night in Sep 2023

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice, clean and quiet. The staff were friendly and helpful. It was very convenient for the airport. The free bus pass into town was also a nice touch. The breakfast was rather expensive at Euro20 and a minor issue: the bathroom extractor was ineffective. However, I would choose to stay again.
Stayed 5 nights in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Eugenia

Stayed 1 night in Jul 2023

10/10 Excellent

JERRY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Philip

Stayed 1 night in Jul 2023

10/10 Excellent

patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good airport hotel
Stayed 1 night in Mar 2023

8/10 Good

Clive

Stayed 2 nights in Feb 2023

8/10 Good

Koos

Stayed 1 night in Jan 2023