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Stage 12 Hotel by Penz

4.0 star property

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Photo gallery for Stage 12 Hotel by Penz

Double Room, Balcony, Mountain View | Terrace/patio
Bar (on property)
Front of property
Double or Twin Room | View from room
Courtyard

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Maria Theresien Straße 12, Innsbruck, Tirol, 6020
  • Maria Theresa Street
    ‪1 min walk‬
  • Innsbruck Old Town Christmas Market
    ‪4 min walk‬
  • Golden Roof
    ‪4 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room | Premium bedding, in-room safe, soundproofing, cots/infant beds

Economy Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Panoramic Double Room

View from room

Panoramic Double Room

  • 18 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double or Twin Room

Premium bedding, in-room safe, soundproofing, cots/infant beds

Double or Twin Room

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, soundproofing, cots/infant beds

Quadruple Room

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Triple Room

Triple Room | Premium bedding, in-room safe, soundproofing, cots/infant beds

Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Triple Room (no view)

Triple Room (no view) | Premium bedding, in-room safe, soundproofing, cots/infant beds

Triple Room (no view)

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Single Room

Single Room | Premium bedding, in-room safe, soundproofing, cots/infant beds

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for City Double Room

City Double Room | Premium bedding, in-room safe, soundproofing, cots/infant beds

City Double Room

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (no view)

Double Room (no view) | Premium bedding, in-room safe, soundproofing, cots/infant beds

Double Room (no view)

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Living area | Flat-screen TV

Superior Double Room

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room, Balcony, Mountain View

Double Room, Balcony, Mountain View | Terrace/patio

Double Room, Balcony, Mountain View

  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Interior detail

Altstadthotel Weisses Kreuz

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
4.7 out of 5, Exceptional, (298)
The price is CHF 185
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Altstadthotel Weisses Kreuz

About this property

Stage 12 Hotel by Penz

Central hotel connected to a shopping centre in Innsbruck City Centre with a fitness centre
A fitness centre, a bar/lounge and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a garden. Housekeeping is available on request.
Stage 12 Hotel by Penz offers 120 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Stage 12 Hotel by Penz's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Maria Theresa Street. Free WiFi in public areas, a gym and a bar are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a car charging station
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Maria Theresa Street and Anna's Column
Stage 12 Hotel by Penz offers its guests a sauna and a fitness centre. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A terrace, a vending machine, and multilingual staff are also featured at Stage 12 Hotel by Penz.

This 4-star Innsbruck hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
On-site venue – bar.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 16 per day)
  • Street parking available
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Gym
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note: Underground parking is available at Rathausgalerie car park, located at Fallmerayerstrasse 1, Level U1.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Nearby parking fee: EUR 16.00 per day (164 ft away)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

STAGE 12 Hotel Innsbruck
STAGE 12 Hotel
Stage 12 Hotel Penz Innsbruck
Innsbruck Stage 12 Hotel by Penz Hotel
Hotel Stage 12 Hotel by Penz
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel Penz
Stage 12 Penz Innsbruck
Stage 12 Penz
Hotel Stage 12 Hotel by Penz Innsbruck
STAGE 12
Stage 12 Hotel by Penz Hotel
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel by Penz Hotel Innsbruck

Stage 12 Hotel by Penz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 511 out of 744 reviews
Rating 8 - Good. 172 out of 744 reviews
Rating 6 - Okay. 36 out of 744 reviews
Rating 4 - Poor. 15 out of 744 reviews
Rating 2 - Terrible. 10 out of 744 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Overall this property was centrally located and breakfast was good. I got a balcony view overlooking this mountain and that was nice as well. My only complaints were that the bed was uncomfortable and they only provide you one pillow and blanket. Overall most of the staff was nice but the lady with red hair at check in was a bit stand offish. I asked for directions on how to get to the Swarvoski museum and she told me it was closed for construction. I did my own research and in fact the museum was open and I went the next day. I’m not sure I would stay here again but it is in a great location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! Perfect for Christmas markets!
Stayed 1 night in Nov 2024

8/10 Good

Jin Pyung

Liked: Cleanliness, staff & service, property conditions & facilities
Generally Good.
Stayed 1 night in Nov 2024

10/10 Excellent

jing

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful staffs. It is not easy to find the parking, it is better ask the hotel to give the parking detail before drive there.
Stayed 2 nights in Oct 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll go elsewhere next time
The hotel was nice and clean. The view from our room was beautiful! The desk clerk at check-in wasn’t very friendly and even came across as snooty. The bed was hard, but we managed to get some sleep. I would choose a different hotel next time.
Stayed 1 night in Oct 2024

10/10 Excellent

Sukwhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Room was amazing and had amazing view. Sauna sas fabulous as well
Stayed 1 night in Oct 2024

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Gayane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute central location, very friendly and supportive staff, well renovated, clean, exquisite breakfast, bar options.
Stayed 2 nights in Sep 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly and efficient staff. Nice complete breakfast. Sauna on the premises.
Stayed 1 night in Sep 2024

10/10 Excellent

Gregory

Stayed 3 nights in Sep 2024

8/10 Good

Kory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room very clean but quite small. Finding the parking garage was a challenge, but once in the garage finding the hotel was easy.
Stayed 1 night in Sep 2024

10/10 Excellent

Heiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really good location
Stayed 3 nights in Aug 2024

10/10 Excellent

Edmund

Stayed 1 night in Aug 2024

10/10 Excellent

Nichole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book it
This hotel is amazing. Super clean and in a great area
Stayed 1 night in Aug 2024

4/10 Poor

Kalyan

Travelled with group
Disliked: Staff & service
Don't follow maps to reach the hotel
The hotel was hard to find. Google maps kept showing us to go to it's other branch "Penz hotel" through the streets on which regular cars are not allowed. Hard to find hotel if one is new to the town.
Stayed 1 night in Aug 2024

10/10 Excellent

Pei-Hsuan

Great for family of four!
Stayed 1 night in Aug 2024

8/10 Good

Ali

Stayed 2 nights in Aug 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Marat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from great location and great condition of the common areas and the rooms, the best part was the view and the patio. Can’t wait to stay there next time!
Stayed 3 nights in Jul 2024

10/10 Excellent

RAMESH MOHAN, PALATINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to all attractions and transportation. Luv it
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Clemens

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Tayyab

The cleaning staff missed places to clean in the room and did not replace some items (recycle glasses). TV did not have a single English Language channel
Stayed 4 nights in Jul 2024