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Urban Inn

3.0 star property

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Photo gallery for Urban Inn

City view from property
Skiing
Deluxe Studio | Hypo-allergenic bedding, individually decorated, individually furnished
Interior entrance
Deluxe Studio | Hypo-allergenic bedding, individually decorated, individually furnished

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
Mentlgasse 4, Innsbruck, Tirol, 6020
  • Innsbruck Old Town Christmas Market
    ‪14 min walk‬
  • Golden Roof
    ‪14 min walk‬
  • Bergisel Ski Jump
    ‪20 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪12 min drive‬

Room options

View all photos for Deluxe Apartment

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Apartment

  • 28 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Studio

Living area

Superior Studio

  • 26 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Apartment

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Apartment

  • 28 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Apartment

Superior Apartment | Hypo-allergenic bedding, individually decorated, individually furnished

Superior Apartment

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Queen Sofa Bed and 1 Single Sofa Bed

View all photos for Deluxe Studio

Deluxe Studio | Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Studio

  • 20 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About this property

Urban Inn

Powdery heaven for skiers, close to Imperial Palace
A winter wonderland, Urban Inn is conveniently located near skiing, downhill skiing and snowboarding. Additional conveniences include a corner/local shop and luggage storage. Each apartment features free WiFi and a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as an electric kettle and a dining table, and other amenities include a rainfall shower and an espresso maker.
Urban Inn offers 10 air-conditioned accommodations with espresso makers and a hairdryer. This individually decorated and furnished accommodation includes dining tables. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they enjoy Urban Inn's good location. During your stay, you're just a quick walk from Wilten Abbey. Enjoy features like free WiFi in public areas. Built in 1600, this comfortable aparthotel has 10 apartments over 2 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a fridge and a microwave
  • Free WiFi
  • Services include luggage storage and a virtual front desk
  • On-site recreation includes downhill skiing
  • Within a 15-minute walk of Innsbruck Old Town Christmas Market and Golden Roof
  • Pets welcome for a fee
Urban Inn offers its guests a corner/local shop. WiFi is free in public spaces. A complete renovation of Urban Inn was completed in September 2022.

This 3-star Innsbruck aparthotel is smoke free.

Languages

English, German

Property amenities

Ski

  • Close to skiing
  • Downhill skiing on site
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day); discounts available
  • Street parking available

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Dining table

Work spaces

  • Desk
  • Desk chair

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: EUR 16 per pet per night

Suitability/Accessibility

  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No lift
  • Tile flooring in public areas
  • Smoke-free property

Services and conveniences

  • Grocery/convenience store
  • Local maps
  • Luggage storage
  • Virtual front desk

Location highlights

  • In a historical district

Things to do

  • Bicycle parking
  • Bicycle storage
  • Downhill skiing
  • Shopping
  • Snow sports gear
  • Snowboarding
  • Bicycle rentals nearby
  • Mountain climbing nearby
  • Rock climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 10 units
  • 2 floors
  • At least 80% lighting from LEDs
  • Bicycle parking
  • Bicycle storage
  • Built in 1600
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Renovated - September 2022
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests

Access methods

Lockbox, private entrance

Pets

  • Pets: EUR 16 per pet, per night

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 8.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 25.00 per day (328 ft away)
  • Pet fee: EUR 16 per pet, per night
  • Crib (infant bed) fee: EUR 8.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

Property is also known as

Urban Inn Innsbruck
Urban Inn Aparthotel
Urban Inn Aparthotel Innsbruck

Urban Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 92 out of 144 reviews
Rating 8 - Good. 35 out of 144 reviews
Rating 6 - Okay. 12 out of 144 reviews
Rating 4 - Poor. 5 out of 144 reviews
Rating 2 - Terrible. 0 out of 144 reviews

9.6/10

Cleanliness

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rimma

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We only stayed for 1 night but I could have easily stayed longer. Very nice property.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent hotel for the following: walkable from train station, walkable to main sights of Innsbruck, next door to a Christmas market, spacious room, excellent shower, good kitchenette. Bed was quite low to the ground and there were only 2 pillows, which were a bit flat. Overall, highly recommend.
Stayed 2 nights in Dec 2024

8/10 Good

Nicolo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Brendan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Marty

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding value. Amazing room. Excellent service. Great location
Stayed 3 nights in Nov 2024

10/10 Excellent

stephen, Cathedral City

Liked: Cleanliness, property conditions & facilities
A little bit of construction on the property while we were there. Very nice place and helpful information.
Stayed 2 nights in Oct 2024

10/10 Excellent

Harrison

Liked: Cleanliness, property conditions & facilities
Really nice apartment
Stayed 1 night in Oct 2024

10/10 Excellent

Min Chieh

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
As many have mentioned, there is no reception but you can contact the staff via email, they will let you know how the check in process works, and it was quite seamless. They kept our luggages after check out which was great. Rooms were big and clean, no lifts (which we knew and weren’t very bothered by it). Would have liked to stay longer. Definitely recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Meghna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was just perfect. Can't fault anything at all. A very brilliant peaceful stay. Absolutely loved the apartment. Thank u Urban Inn.
Stayed 1 night in Aug 2024

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, room comfort
Clean, comfortable apartment in nice area
Clean, modern, room in a nice area, a few minutes walk from the station. The studio apartment was perfect for 3 nights in Innsbruck, however any longer might have been a bit cramped for a family of four. It's above a bar which we hadn't realised.The noise wasn't especially loud and didn't really bother us,but it was a little smokey at times. Communication wasn't great at first trying to find out the process for accessing the apartment, but we eventually got it sorted before we arrived. Overall I would happily stay again for a short family break.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room, decor was fresh and light, air conditioning effective, kitchenette much appreciated and well equipped for three people. It's in a great location to explore the old town both north and south of the hotel, and quiet even though the room was above a bar. We didn't hear sounds from that once inside the room, just a faint smell of cigarettes wafting up the stairs. The room was really comfortable with good quality furniture. There is a great supermarket nearby for picking up breakfast each morning. We hadn't realised there was the option to extend the use of your key card so that you could store luggage in the building after room checkout - that's worth knowing and arranging in advance. I would stay again and would recommend this place to others.
Stayed 3 nights in Aug 2024

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property to stay - basic but nicely appointed. Close to restaurants & tourist attractions. Overnite parking was also easy. Could do with international station TV & more book-in communication. However we had a pleasant stay & check-in instructions were precise & easy. I would recommend.
Stayed 1 night in Aug 2024

6/10 Okay

Maryam

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great stay at Urban Inn. Very clean and central.
Stayed 2 nights in Jul 2024

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Central area
Stayed 2 nights in Jul 2024

6/10 Okay

Mirsad

Liked: Cleanliness, property conditions & facilities
Quiet place
Stayed 2 nights in Jun 2024

8/10 Good

Nitinkumar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property. I wish they had Parking instructions in the email they sent. Also while not having TV in the room is good, sometimes we need TV :-). Also in bathroom they had all in one gel. Wish they had shampoo and conditioner for the ladies. Overall great place.
Stayed 1 night in Jun 2024

10/10 Excellent

Tennille

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was easy to find with a short walk from the main train station. Property was easy to check in with instructions sent in an email. Room was a great size for a family of 4 (2 young children).
Stayed 1 night in Jun 2024

10/10 Excellent

mariana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location and loved check in with no hassle and being able to leave luggage on last day.
Stayed 1 night in Jun 2024

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Priyanka

Travelled with family
Liked: Cleanliness, room comfort
Amazing location and place! Super friendly staff! Highly recommended
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Comfortable beds
The room was clean and beds were comfortable. The shower door seal was not tight and a lot of water ended up on the floor. This location is best for travelers without a car.
Stayed 1 night in May 2024

6/10 Okay

Tracey

Travelled with family
Liked: Amenities
Easy access to bus
Stayed 1 night in May 2024

8/10 Good

Jessica

Stayed 1 night in May 2024

8/10 Good

Janet

Liked: Cleanliness, room comfort
Character and convenience
Would love to stay again. Has character and is in a great location on fringe of city centre, with good bars, eateries & a supermarket close by. The accommodation & facilities were very good - just found bed a little low & having a toaster would improve the kitchen.
Stayed 3 nights in May 2024