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Metropole Swiss Quality Interlaken Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Metropole Swiss Quality Interlaken Hotel

Lobby sitting area
View from room
Double Room Twin Deluxe (7th to 14th floor) | Minibar, in-room safe, desk, laptop workspace
Fitness facility
Business centre

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Parking available
  • Housekeeping
  • Spa

Explore the area

Map
Hoheweg 37, Interlaken, BE, 3800
  • Hoeheweg
    1 min walk
  • Kunsthaus Interlaken
    2 min walk
  • Kletterhalle Interlaken
    2 min walk
  • Bern (BRN-Belp)
    39 min drive

Room options

View all photos for Double Room Twin Standard (1st to 6th floor)

Minibar, in-room safe, desk, laptop workspace

Double Room Twin Standard (1st to 6th floor)

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Single room (7th to 14th floor)

Deluxe Single room (7th to 14th floor) | Minibar, in-room safe, desk, laptop workspace

Deluxe Single room (7th to 14th floor)

  • 16 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room Queen Size Deluxe (7th to 14th floor)

Double Room Queen Size Deluxe (7th to 14th floor) | Minibar, in-room safe, desk, laptop workspace

Double Room Queen Size Deluxe (7th to 14th floor)

  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Queensize Standard (1st to 6th floor)

Double Room Queensize Standard (1st to 6th floor) | Minibar, in-room safe, desk, laptop workspace

Double Room Queensize Standard (1st to 6th floor)

  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Twin Deluxe (7th to 14th floor)

Double Room Twin Deluxe (7th to 14th floor) | Minibar, in-room safe, desk, laptop workspace

Double Room Twin Deluxe (7th to 14th floor)

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double room Twin without balcony

Double room Twin without balcony | Minibar, in-room safe, desk, laptop workspace

Double room Twin without balcony

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room (1st to 6th floor)

Minibar, in-room safe, desk, laptop workspace

Standard Single Room (1st to 6th floor)

  • 16 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior

Essential by Dorint Interlaken

Pet-friendly
Free WiFi
Breakfast available
Parking available
4.4 out of 5, Excellent, (164)
The price is CHF 257
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Essential by Dorint Interlaken

About this property

Metropole Swiss Quality Interlaken Hotel

Hotel with a full-service spa, near Mystery Rooms
This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Metropole Swiss Quality Interlaken Hotel offers 96 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Metropole Swiss Quality Interlaken Hotel. During your stay, you're just a quick walk from Hoeheweg. Features include free WiFi in public areas and free train pick-up service, plus a full-service spa.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with massages at Sauna
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Just a 3-minute drive from Mystery Rooms and 6 minutes from Lake Brienz
  • Free train station pick-up shuttle service
  • Pets welcome for a fee
Metropole Swiss Quality Interlaken Hotel offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Spa services, a vending machine, and multilingual staff are also featured at the business-friendly Metropole Swiss Quality Interlaken Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Interlaken hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Metro Bar – On-site bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle
  • Covered parking on site (CHF 16 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Metro Bar

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Ski storage

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CHF 15.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 70.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 25 per person
  • Covered self-parking fee: CHF 16 per night
  • Pet fee: CHF 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Metropole Swiss Quality Interlaken Hotel offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Metropole Interlaken
Metropole Interlaken Hotel
Metropole Swiss Quality
Metropole Swiss Quality Hotel
Metropole Swiss Quality Hotel Interlaken
Metropole Swiss Quality Interlaken
Metropole Swiss Quality Interlaken Hotel
Swiss Quality Hotel Interlaken
Swiss Quality Hotel Metropole
Swiss Quality Metropole
Metropole Swiss Quality Interlaken Hotel Hotel
Metropole Swiss Quality Interlaken Hotel Interlaken
Metropole Swiss Quality Interlaken Hotel Hotel Interlaken

Metropole Swiss Quality Interlaken Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 150 out of 376 reviews" "
Rating 8 - Good. 130 out of 376 reviews" "
Rating 6 - Okay. 54 out of 376 reviews" "
Rating 4 - Poor. 29 out of 376 reviews" "
Rating 2 - Terrible. 13 out of 376 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! walking distance to Harder Klun funicular, Interlaken Ost and West stations, restaurants and shops nearby. Spasious room and balcony with amasing view of mountains and the town. Do recommend, would stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

KEITH

Stayed 1 night in Aug 2024

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Jayesh

Travelled with partner
Liked: Staff & service, property conditions & facilities
Cushions to sleep need to be better. They are too soft and bad for neck.
Stayed 4 nights in Aug 2024

8/10 Good

Hari Chandan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room looked over the huge paraglider landing site park and an amazing view of the Alps. Near bus stop. Lots of shopping nearby. Great restaurant. Okay breakfast. Nice lobby. I would have liked fluffier pillows, hair conditioner, another large towel and washcloths. The room got quite warm. There was a fan that helped a little. They have a luggage storage room.
Stayed 2 nights in Aug 2024

8/10 Good

Aguilar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As described. Beautiful view.
Stayed 1 night in Aug 2024

2/10 Terrible

Shoaib

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No AC horrible service
The hotel had no AC. They had no fan like promised. The reception told us to open the windows as they were out of fans even though each room was suppose to have one. When we opened the window there were multiple bugs flying in it was so hot that we slept in the car
Stayed 2 nights in Aug 2024

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service
Perfect location
Stayed 2 nights in Aug 2024

10/10 Excellent

Jiang

Stayed 2 nights in Aug 2024

10/10 Excellent

Vijay

Travelled with family
Liked: Amenities, property conditions & facilities
You get the best view in entire Interlaken from 14th floor
Stayed 2 nights in Jul 2024

8/10 Good

Mohammad, Kuwait

Stayed 2 nights in Jul 2024

10/10 Excellent

Pavan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, and a great location.Our room’s balcony was directly facing mountain ranges with beautiful views. It is about 15-20 mins walk to Interlaken ost Station, but it is very close to several good eating spots. The 24x7 access to lounge with coffee was a great plus for us, as we are early risers. Overall, a great experience.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Amenities
Friendly and helpful staff. Very clean room. Great service.
Stayed 1 night in Jul 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Matt

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Great Place
It was very nice. The room was clean and spacious. Service was great. The view was beautiful.
Stayed 2 nights in Jun 2024

8/10 Good

lee

Stayed 1 night in Jun 2024

10/10 Excellent

Gudrun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After the disaster of our original accommodation in Interlaken, the Metropole was a treasure. Thank you!
Stayed 1 night in Jun 2024

10/10 Excellent

Reza (Apple)

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good, but a bit pricy
Very good location and very good facilities. However, breakfast at 25 Frac for each person was really not worth it.
Stayed 1 night in Jun 2024

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very convenient Staff friendly Breakfast not great
Stayed 2 nights in May 2024

2/10 Terrible

Yoonsik

Travelled with partner
Disliked: Amenities, property conditions & facilities
Location is good. First of all, however, temperature of water is up and down really bad. Both my wife and myself burned our body while taking shower and even receptionist confirmed that this hotel has an issue with controlling water temperature. You should skip the shower while staying in this hotel. Secondly, bed mattress is really uncomfortable. Receptionist told me that my room was not renovated. It seems like this hotel is not using same mattress for all their rooms. Make sure to check before you check-in. Maybe you have to pay more! I was too poor since i selected cheapest room to get extremely uncomfortable mattress. You can't sleep well with this mattress at all!! Third, you can hear everything from hallway. I can tell you guys that housekeepers are working very hard. Lastly, please remember that this hotel is historical. Heater was not working properly but don't worry! They have portable heater! If you are spending a lot of time with activities and make yourself exausted, i recommend this hotel because you are going to sleep well anyways.
Stayed 2 nights in May 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a beautiful city
This is a great location on a nice hotel that was being renovated while we were there. They took excellent care of our needs.
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here so much its been one of our fave places in europe so far. The accommodation was cosy but also spacious and the views phenomenal, the area was beautiful, lots of shops and restaurants near by and only a short walk from the station.
Stayed 2 nights in Apr 2024