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Victoria Jungfrau Grand Hotel & Spa

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Victoria Jungfrau Grand Hotel & Spa

Indoor pool, outdoor pool, pool loungers
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Indoor pool, outdoor pool, pool loungers
Snow and ski sports
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
Höheweg 41, Interlaken, BE, 3800
  • Hoeheweg
    2 min walk
  • Kunsthaus Interlaken
    2 min walk
  • Kletterhalle Interlaken
    3 min walk
  • Bern (BRN-Belp)
    46 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Nescens Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Nescens Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Junior Suite

TV

Deluxe Junior Suite

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Junior Suite

Superior Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Superior Junior Suite

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Suite

1 bedroom, premium bedding, minibar, in-room safe

Premium Suite

  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Tower Suite

Tower Suite | Living area | TV

Tower Suite

  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Duplex Suite

Superior Duplex Suite | 1 bedroom, premium bedding, minibar, in-room safe

Superior Duplex Suite

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Duplex Suite

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Duplex Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Superior Suite

  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Grand Hotel Beau Rivage Interlaken

Pool
Breakfast included
Spa
Pet-friendly
4.3 out of 5, Excellent, (107)
The price is CHF 488
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Grand Hotel Beau Rivage Interlaken

About this property

Victoria Jungfrau Grand Hotel & Spa

Family ski hotel with 3 restaurants
Enjoy the free ski shuttle and an indoor pool at Victoria Jungfrau Grand Hotel & Spa during the winter, and return in the summer for a round at the hotel's golf course.
Victoria Jungfrau Grand Hotel & Spa offers 216 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Cable televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and toothbrushes and toothpaste.

This Interlaken hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts and an indoor tennis court. An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

NESCENS has 20 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Victoria Jungfrau Grand Hotel & Spa. During your stay, you're just a quick walk from Hoeheweg. Features include a free ski shuttle, plus 3 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free wired Internet
  • Enjoy Italian cuisine while dining at Sapori
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with facials, body treatments or reflexology at NESCENS
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a golf course, 3 outdoor tennis courts and a 24-hour gym
  • 6 minutes by car from Lake Thun and 6 minutes from Lake Brienz
  • Free ski shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
During the winter, enjoy on-site recreational activities like ice skating, and return when the snow melts for a round of golf at the on-site golf course. After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Victoria Jungfrau Grand Hotel & Spa helps provide the perfect ski holiday with ski storage, ski passes and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar.

There are 3 restaurants on site, along with a nearby snack bar/deli. This luxury hotel also offers a complimentary children's club, an indoor tennis court and outdoor tennis courts. Parking is available for a fee.

This 5-star Interlaken hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Sapori – This restaurant specialises in Italian cuisine and serves lunch and dinner.
La Terrasse Brasserie – This brasserie only serves dinner. Open selected days.
Radius - by Stefan Beer – This fine-dining restaurant specialises in local cuisine and only serves dinner. Open selected days.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: High-speed internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free ski shuttle
  • Parking on site (CHF 35 per night)
  • Valet parking on site (CHF 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 45 for adults and CHF 45 for children
  • 3 restaurants
  • A bar/lounge
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • La Terrasse Brasserie
  • Radius - by Stefan Beer
  • Sapori

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6,641 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CHF 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 35 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 145.0 per night.
  • Cots (infant beds) are available for CHF 60.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: CHF 440.00
  • New Year's Eve (31 December) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old)
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 45 for adults and from CHF 45 for children
  • Fee for in-room wireless Internet: CHF 0 per stay (rates may vary)
  • Airport shuttle fee: CHF 660 per vehicle (one way)
  • Self-parking fee: CHF 35 per night
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 35 per pet, per night
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: CHF 60.0 per night
  • Rollaway bed fee: CHF 145.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Victoria Jungfrau Grand Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Grand Hotel Jungfrau
Grand Hotel Jungfrau Victoria
Grand Hotel Victoria Jungfrau
Jungfrau Victoria Grand Hotel
Jungfrau Victoria Hotel
Victoria Jungfrau
Victoria Jungfrau Grand
Victoria Jungfrau Grand Hotel
Victoria Jungfrau Grand Hotel Interlaken
Victoria Jungfrau Grand Interlaken
Victoria Jungfrau Grand Hotel And Spa
Victoria Jungfrau Grand Spa
VICTORIA-JUNGFRAU Grand Hotel Interlaken
Victoria Jungfrau & Interlaken
VICTORIA JUNGFRAU Grand Hotel Spa
Victoria Jungfrau Grand Hotel & Spa Hotel
Victoria Jungfrau Grand Hotel & Spa Interlaken
Victoria Jungfrau Grand Hotel & Spa Hotel Interlaken

Victoria Jungfrau Grand Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 342 out of 443 reviews" "
Rating 8 - Good. 66 out of 443 reviews" "
Rating 6 - Okay. 24 out of 443 reviews" "
Rating 4 - Poor. 7 out of 443 reviews" "
Rating 2 - Terrible. 4 out of 443 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely stunning. It was really well done. The issues that I ran into were that the air conditioning did not work any of the rooms we had. Either of us slept very well. The food and the hospitality was absolutely great. Other downside was that the main pool was closed and so we couldn't use any of the facilities. I wish we knew some of this before we booked but either way it was the nicest place in town.
Stayed 1 night in Aug 2024

10/10 Excellent

Weimin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of interlaken, with the best view of the snow mountain top from the dining hall. Very comprehensive spa facility with a Roman style open pool facing the Mountain View. The stay experience is unique and memorable. Room is spacious and comfortable. Impeccable service from everyone in the hotel. Highly recommend for anyone who would visit the area.
Stayed 2 nights in Jul 2024

10/10 Excellent

JESSE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel in a beautiful city. The staff was very welcoming and took the time to tell us about sights to see and places to eat. We look forward to coming back again soon.
Stayed 3 nights in Jul 2024

8/10 Good

Daina and Clive

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a splurge but one worth taking... The building, restaurant and amenities are truly top notch. Stunning spa and we also used the gorgeous indoor tennis court. The restaurants were the best we had while in Interlaken. By far our favorite memory will be eating breakfast by a huge window watching the paragliders... Pricey place but priceless core memory!
Stayed 5 nights in Jul 2024

4/10 Poor

joe

Travelled with family
Disliked: Staff & service, property conditions & facilities
Way over priced. poor reception service. old, small junior suite room. terrible breakfast. never come back .
Stayed 4 nights in Jul 2024

8/10 Good

MARCIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Tivemos um upgrade de apto, porém o mesmo apresentou alguns problemas. Na primeira noite o cofre estava trancado e não pudemos ter acesso, e o problema foi prontamente resolvido no dia subsequente. Também tivemos um problema com a luz interna do armário que permaneceu ligada a noite toda, atrapalhando a primeira noite de sono. O staff sempre se demonstrou pronto a resolver o problema, porém fica a minha sugestão de haver um plano de manutenção preventiva.
Stayed 3 nights in Jun 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in EVERY way.
Well. What can I say. 5 stars from checking to leaving. The room itself & the hotel were perfect. Staff were kind & very helpful Dinner in the hotel restaurant was fantastic so much so we are there every night of our 3 night stay , ate something different each night & we’re not disappointed with the service or quality. I can understand the mixed reviews but we enjoyed the laid back , not rushed very European service …the staff were professional & knowledgeable regards the menu , wines & cocktails Facilities on offer were great & for us it was a fantastic base for our itinerary…lots to fo & see …we will definitely be back as we can’t wait to see it in Winter.
Stayed 3 nights in Jun 2024

10/10 Excellent

Dalal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is exceptional,, all the staff are well trained,, the dining options are very good
Stayed 2 nights in Jun 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

BALAGOPALAN JAYAGOPAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel with majestic views!
Stayed 1 night in May 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a beautiful location, relaxing stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Zhen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Feb 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grand old hotel with modern updates. Received a room upgrade plus $100 credit thru Expedia for the spa. In house Italian restaurant was very good as was the breakfast. Made our trip to the Jungfrau very easy as the train is in walking distance.
Stayed 2 nights in Jan 2024

10/10 Excellent

Richard

Travelled with family
This is truly a beautiful hotel with incredible service from start to finish. We only had 1 night here while we traveled from Zermatt to grindelwald and honestly I wish we had 1 more day to stay. We was traveling as a family of 5 with our 4 year old daughter and I must say we have stayed at many hotels and this had the coolest kids club I have ever seen with a lot of cool rooms such as art room, music room, gaming room etc. we also used the spa and pool which was exceptional. The only thing I would have liked was a hotter hot tub at the end of the day but other than that I have zero complaints. Great hotel and very nice staff and good food options with an amazing breakfast buffet. Truly top notch.
Stayed 1 night in Jan 2024

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Federico

Stayed 2 nights in Dec 2023

10/10 Excellent

Madeleine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2023

10/10 Excellent

VIPUL, TAMPA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel with staff to match.
Stayed 2 nights in Nov 2023

10/10 Excellent

MOHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 1 night in Sep 2023