Leonardo Hotel Inverness

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Leonardo Hotel Inverness

Lobby
Exterior
Indoor pool
Front of property
Point of interest

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub

Explore the area

Map
Millburn Road, Inverness, Scotland, IV2 3TR
  • Eastgate Shopping Centre
    19 min walk
  • KFC
    3 min walk
  • Inverness Station
    4 min drive
  • Inverness (INV)
    9 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Double Room (with Sofa Bed)

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

Superior Twin Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Twin Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

About this property

Leonardo Hotel Inverness

Eco-certified hotel with health club and sauna
An indoor pool, a restaurant and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site.
Leonardo Hotel Inverness offers 118 accommodations with coffee/tea makers and a hairdryer. 28-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Inverness hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us that they can't get enough of the helpful staff at Leonardo Hotel Inverness. During your stay, you'll be within walking distance of Eastgate Shopping Centre. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a sauna and fitness classes
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 3-minute drive from Eastgate Shopping Centre and a few minutes from Victorian Market
As a guest of Leonardo Hotel Inverness, you'll find an indoor pool, a health club, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and laundry facilities are also featured at the eco-certified Leonardo Hotel Inverness.

This Inverness hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11:00 AM.
Bar and Grill – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11:00 AM on weekends; GBP 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar and Grill

Things to do

  • Fitness classes
  • Golf
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

Property is also known as

Inverness Thistle Hotel
Thistle Inverness Hotel Inverness
Thistle Inverness Scotland
Jurys Inn Inverness
Jurys Inverness
Jurys Inn Inverness Scotland

Leonardo Hotel Inverness Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 312 out of 1000 reviews" "
Rating 8 - Good. 388 out of 1000 reviews" "
Rating 6 - Okay. 156 out of 1000 reviews" "
Rating 4 - Poor. 93 out of 1000 reviews" "
Rating 2 - Terrible. 51 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, tidy but away from city centre. Good access and ample car parking.
Stayed 1 night in Sep 2024

8/10 Good

Tom

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really busy with coach trips while i was there but staff were great
Stayed 2 nights in Sep 2024

6/10 Okay

derek

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
No room service available
Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was standard hotel like, but very comfortable bed, with nice bathroom. The restaurant was good too. Very helpful staff!
Stayed 3 nights in Sep 2024

10/10 Excellent

Michal

Stayed 1 night in Sep 2024

4/10 Poor

David

Disliked: Room comfort
A night in Inverness
This hotel was rated as a 4 star. I cannot understand that. The Leonardo hotel in Inverness was 2-3 star basic institutional hotel at best. It had no exterior appeal and no interior charm. It was a 25-30 minute soul-less walk into the town centre on a very busy road. The room was tiny. No air conditioning. The shower was very good with large fluffy towels. The breakfast was passable but there was no fruit at all. I've stayed in a Leonardo hotel before, never this disappointing. My recommendation is to not book a room here. I wish I could be more positive.
Stayed 1 night in Sep 2024

6/10 Okay

Ben

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hot rooms, no AC. Lying staff. 5/10 bfast.
The room was too warm. To avoid bugs I kept the window closed, but left the random desk fan by the window running. At 2am the creakiest room I've ever stayed in began ticking and creaking like mad, they'd turned the heating on. It's already hot, why wouldnt you up it a bit further. The room became an unbearable fan assisted oven. With no choice but to open the window, curtains and leave the fan running, it took a suprisingly long time to get back to sleep, despite the comforting sounds of constant arctic trucks on the main road and hourly trains speeding by on railway just outside. At 3am I went down in the hopes I just had a bad room and could move, but of course they were fully booked (despite many rooms still available online), but it doesnt matter because reception assured me every room has the same pipes around the skirting boards that get boiling hot (a colleague staying at the hotel proved otherwise). Apart from the room being unclean, the coffees not being replaced, the staff lying to avoid serving guests... the bfast was pretty good.
Stayed 4 nights in Sep 2024

6/10 Okay

Rosemary

Travelled with family
Liked: Cleanliness, staff & service
Bed was comfortable, and room was clean, unfortunately the noise from the plumbing reduced our experience, possible airlock in the system, but loud whenever either we used the facilities or people in the adjacent tooms. Only one lift worked. Breakfast items were tasty enough but could have been hotter, slow to refresh supplies. But staff all very pleasent.
Stayed 1 night in Aug 2024

4/10 Poor

Immacolata

Travelled with partner
Disliked: Cleanliness, amenities
A very good location, 15 minute bus ride to the centre. Extremely noisy and dusty. Staff were very friendly and polite. However, I would not return.
Stayed 3 nights in Aug 2024

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was clean, staff were friendly but we visited at a busy time and only 1 lift was operating that barely fits 3-4 people so we ended up using the stairs to access our room on the 4th floor constantly throughout our 2night stay. Minimum wait time on the elevator in busy times was 15mins!
Stayed 2 nights in Aug 2024

4/10 Poor

Stephanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel staff are lovely but the rooms and swimming facilities need significant updating. The bathroom is full of mould and the room walls were very marked
Stayed 2 nights in Aug 2024

4/10 Poor

Qutubuddin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property seen better days. It’s in need of overhaul.
Stayed 1 night in Aug 2024

6/10 Okay

Mary

Travelled with group
Liked: Cleanliness, staff & service
No AC but Comfortable
Good for a quick 2 night stay.
Stayed 1 night in Aug 2024

6/10 Okay

Kimberly, BRIGHTON

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Could not stay in the room offered because of paint smell. Staff were great at trying to accommodate alternatives which was greatly appreciated
Stayed 2 nights in Aug 2024

4/10 Poor

Farzad

Disliked: Staff & service, property conditions & facilities
Disappointed with the breakfast. Typical English breakfast, not at all similar to what you would expect in Inverness from a hotel for this price.
Stayed 1 night in Aug 2024

2/10 Terrible

Hugh

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kevin

Business traveller
Liked: Staff & service
Stayed 3 nights in Jul 2024

4/10 Poor

Mrudula

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel looked nothing like the pictures. Terrible rooms, terrible bathrooms and extremely noisy in the night. Lot of other good options available. Skip this one
Stayed 3 nights in Jul 2024

4/10 Poor

Mason

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
During my recent stay at the Leonardo, I encountered several issues that significantly affected my experience. While the concierge staff was consistently helpful, the lack of air conditioning made the building unbearably hot and muggy. The windows barely opened, and there were no top sheets for the bedding. Additionally, there was no screen protector on the windows, so we had to keep the lights off at night to prevent bugs from entering the room. Furthermore, there was no ice machine, and even the cleaning staff had to use fans to cool down due to the heat. The bathroom also had its share of problems, including a crooked toilet seat that couldn't be fixed, a soap regulator that limited the amount dispensed, scalding hot water from the tap, and a shower head that couldn't be removed from the wall. One other important thing to mention is the location. This hotel is located outside the city, so to reach the city center, you can expect a 30-minute walk or a £10 taxi ride, which may require some waiting. The view from the hotel was also terrible. To top it off, the pillows were uncomfortably stiff, and when we requested new pillows, we were informed that there were no additional pillows available. Additionally, the bed wheels were not locked, which caused inconvenience. Overall, these issues made my stay at the Leonardo less than satisfactory.
Stayed 2 nights in Jul 2024

8/10 Good

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

John

Travelled with family, Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Hotel a bit run down Not a great selection for evening meals and what there was was poor fair We had to move room as when we went to bed and turned down sheets the bed sheet and mattress were soaking. It took over 1/2 hour to get a new room sorted. Key card faild every second time and had to spend ages at reception each time to get it reset. Spa facilities - these were good however 1. staff did not enforce rules especially in relation to the hottub where families with very young children monopolised it 2. Steam room was excessively hot 3. Sauna was cool On a positive note the breakfast selection was excellent..... for meat eaters ....unfortunately, my wife is vegetarian.
Stayed 2 nights in Jul 2024

6/10 Okay

Paul

Travelled with family
Disliked: Cleanliness
Shower had mold in it. Stains on the carpet. Beds were uncomfortable.
Stayed 3 nights in Jul 2024

8/10 Good

John Brian

Liked: Staff & service, room comfort
Nice place to stay.
The hotel was great, the room was comfortable and well decorated. The staff were also very friendly and helpful. Inverness was a 15-20 minute walk down one road, so easy to head into town for food etc. There is also a bus stop close to the hotel if you'd prefer to get the bus. The only downsides were that we didn't think the room was cleaned properly as the wardrobe had other people's clothes in it and the carpet quite stained.
Stayed 1 night in Jul 2024

4/10 Poor

Emily

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property needs some updating for sure. We had a dirty room, late check in, our keys stopped working, we were given vouchers at for the bar and they weren’t used as promised and the service started off horribly, we requested late check out and were woken by room cleaning. The staff were friendly and helped but it was issue after issue which made the visit less than comfortable and definitely not worth the money.
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Disliked: Staff & service
Stayed 1 night in Jul 2024