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Mercure Inverness Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Inverness Hotel

Exterior
Breakfast, lunch and dinner served
City view from property
Breakfast, lunch and dinner served
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Church Street, Inverness, Scotland, IV1 1DX
  • Victorian Market
    ‪2 min walk‬
  • Inverness Visit Scotland Information Centre
    ‪2 min walk‬
  • Inverness Museum and Art Gallery
    ‪2 min walk‬
  • Inverness (INV)
    ‪18 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact) | In-room safe, desk, iron/ironing board, free WiFi

Double Room, 1 Double Bed (Compact)

8.4 out of 10
Very good
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Bathroom | Eco-friendly toiletries, hair dryer, towels

Classic Double Room, 1 Double Bed

8.4 out of 10
Very good
(7 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

8.6 out of 10
Excellent
(18 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed, View

Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed, View

7.6 out of 10
Good
(15 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Single Beds

8.2 out of 10
Very good
(12 reviews)
  • 21.0 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

AC Hotel by Marriott Inverness

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (545)
The price is CHF 84
for 1 room
includes taxes & fees
31 Jan - 1 Feb
AC Hotel by Marriott Inverness

About this property

Mercure Inverness Hotel

Hotel with a 24-hour front desk, a short walk to Inverness Castle
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and concierge services. Housekeeping is available on request.
Mercure Inverness Hotel offers 121 accommodations with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mercure Inverness Hotel. During your stay, you're just a quick walk from Inverness Castle. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Victorian Market and Inverness Visit Scotland Information Centre
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Mercure Inverness Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Inverness hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.
33 Church St Brasserie – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 33 Church St Brasserie

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 17.95 per person
  • Self-parking fee: GBP 12.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Mercure Inverness
Inverness Mercure
Inverness Mercure Hotel
Mercure Hotel Inverness
Mercure Inverness
Mercure Inverness Hotel
Mercure Inverness Hotel Scotland
Inverness Ramada
Ramada Inverness
Mercure Inverness Hotel Hotel
Mercure Inverness Hotel Inverness
Mercure Inverness Hotel Hotel Inverness

Mercure Inverness Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 336 out of 1001 reviews" "
Rating 8 - Good. 356 out of 1001 reviews" "
Rating 6 - Okay. 172 out of 1001 reviews" "
Rating 4 - Poor. 95 out of 1001 reviews" "
Rating 2 - Terrible. 42 out of 1001 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff
Started out rough the room they gave me initially was still in use and I went down to the told them what happened and with in five minutes they had a new room for that was upgraded free of charge. The professionalism of the staff and quickness to fix the mix up made it a very minor bump in the road.
Stayed 1 night in Oct 2024

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel located in a great area of downtown Inverness, lovely staff and nice accommodations.
Stayed 1 night in Oct 2024

8/10 Good

Melanie

Travelled with partner
Disliked: Amenities, property conditions & facilities
Exterior awful
Stayed 1 night in Oct 2024

4/10 Poor

kathy

Travelled with group
Very small bed coverings. The heater barely heated the room. It was very noisy. However, it is very centrally located, close to both the train and bus station.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

David

Stayed 1 night in Sep 2024

8/10 Good

Shawna

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Tori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Spacious rooms in the "hub" of the city! Weekends were a bit loud due to the bars.
Stayed 1 night in Oct 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring Inverness on foot. Rooms were quiet and clean with an awesome shower! Lovely staff. Parking easy but need to pay for it. Would recommend.
Stayed 2 nights in Oct 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good hotel
Good location. Was very convenient to the train station and where our tour pick up point was. Pubs w live music nearby. Restaurant was on the noisy side but good food. Breakfast was good. Bath mentors avail upon request. Staff helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay thank you x
Stayed 1 night in Sep 2024

6/10 Okay

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel could use some refurbishing, but was very clean. Noisy on the street side - lots of brawls outside the pubs! Also some rooms can be very hot in the summer.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, property conditions & facilities
Comfortable. Good location
Comfortable hotel w a convenient location. Restaurant was noisy but good food. I had the largest room w a river view, so was comfortable.
Stayed 1 night in Sep 2024

6/10 Okay

Rachel

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, room comfort
Need some attention to operations like lights
There was a lightbulb missing in one of the bedside sconces which limits lighting in the room. The phone worked in this room but on my previous stay several days earlier in another room, did not work. I was unable to contact reception desk. Should have a staff person directly assigned to check over such details.
Stayed 1 night in Sep 2024

6/10 Okay

Gary Leslie

Stayed 4 nights in Aug 2024

4/10 Poor

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not worth the money.
Booked a river view room but was given a street view room next to a main road.they supply ear plugs because of the noise of the drinkers on the night and road sweeper early in the morning.over all not worth the money and because of the noise only rates been a 2 star hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central. Good breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice room but too noisy
The service provided was excellent and the room looked as per the description. The room was also well cleaned. Unfortunately our room was located on the second floor and even though the window was closed we could clearly hear the Friday night festivities going on outside. The staff clearly knew this as one set (for a double room) of earplugs were provided which were essential to falling asleep. Earplugs are fine for a hostel dorm. It's not good enough when spending more than 200 GBP per night. Sadly, we won't be returning here.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in city center, walkable to lots of restaurants, pubs and shops. Would have definitely given a 5 star if it weren’t for the fire alarm going off at 5am one morning, making for a rough sleep one night.
Stayed 2 nights in Sep 2024

2/10 Terrible

Manisha

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refund pending
Bed bugs problem. We had rashes all over. Hotel promised to refund the total amount. Haven’t received the refund yet.
Stayed 2 nights in Sep 2024