Novotel Ipswich

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Ipswich

Exterior
Breakfast, lunch, dinner served; international cuisine
Exterior
Shower, rainfall showerhead, eco-friendly toiletries, hair dryer
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • Parking available
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Greyfriars Road, Ipswich, England, IP1 1UP
  • Cardinal Park
    3 min walk
  • Fayre & Square
    1 min walk
  • Ipswich (IPW-Ipswich Train Station)
    9 min walk
  • Bury St. Edmunds (BEQ-RAF Honington)
    39 min drive

Room options

Superior Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Single Beds (Updated)

  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Superior Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Novotel Ipswich

Eco-certified hotel with fitness centre and 24-hour front desk
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, conference space and a 24-hour front desk. Change of towels is available on request
Novotel Ipswich offers 101 air-conditioned accommodations with a safe and a hairdryer. LCD televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at Novotel Ipswich, you're just a quick walk from St Peter's by the Waterfront. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and conference space
  • On-site recreation includes a gym
  • Steps from St Peter's by the Waterfront and Wolsey's Gate
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3369 square feet (313 square metres) and includes conference space. A fitness centre, a terrace, and express check-out are also featured at the eco-certified Novotel Ipswich. Limited parking is available for a fee and is offered on a first-come, first-served basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 8:00 AM to 11:00 AM.
Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare.
Main Bar – This bar only serves light fare. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Polish, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 7 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Main Bar
  • Restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request

Business services

  • 3,369 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Children's pool
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Sunday and Saturday:
  • Children's pool
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 per person
  • Uncovered self-parking fee: GBP 7.00 per night
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
No visitors or unregistered guests are allowed in guestrooms.
Property Registration Number GB198502142

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ipswich Novotel
Novotel Hotel Ipswich
Novotel Ipswich
Novotel Ipswich Hotel Ipswich
Novotel Ipswich Suffolk
Novotel Ipswich Hotel
Novotel Ipswich Hotel
Novotel Ipswich Ipswich
Novotel Ipswich Hotel Ipswich

Novotel Ipswich Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 442 out of 1002 reviews" "
Rating 8 - Good. 388 out of 1002 reviews" "
Rating 6 - Okay. 119 out of 1002 reviews" "
Rating 4 - Poor. 33 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Sep 2024

10/10 Excellent

Linda

All the staff were really friendly and helpful. The man helping with breakfast service couldn’t do enough for us food was good. Nice and fresh.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Cemal

Stayed 1 night in Sep 2024

10/10 Excellent

Suzanne

Business traveller
Disliked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect stay
Super super clean, helpful recycling facilities, comfortable room, thoughtful touches, modern bathroom. Really really happy - exceptionally good value for money, excellent customer service with the personal touch. Will definitely return. Excellent base from which to explore nearby Suffolk coast. Great position a very short walk (under 5 mins) from Ipswich waterfront/marina.
Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Oluwatosin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Aloma

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Razvan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent quality
It was a great stay, the room was spacious, the breakfast was good, it was very clean but a bit pricey
Stayed 1 night in Aug 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and Clean
Convenient location in Ipswich. Works for business requirements.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Two night dreadful stay.
I stayed at this for two nights here in Ipswich. The place was refurbished to the current style. There are some disappointments unfortunately. I was first disappointed by the logistics parking vehicles. I paid for parking using "Pay by Phone". However, it was found out during check-in, I get discounts. What a wasting money! While the room was refurbished and well air conditioned, the soundproof and the loud door banging by other people threw me off quite a lot during my stay. I had to put the headphone all the time. The sofa in the room was useless. The sofa seemed detachable and not in the wall fully. If it detaches, it could easily go into an injury. Breakfast - I have no comment for this was. I was not satisfied with the food quality. I was also not satisfied by the quality of the service. The plates were really hot(!) and witnessed guests including myself had to use the paper napkins to hold the plate. Why not putting the plates on the side once its warm enough? While the place is in Ipswich, the professionalism was not there. For example, I tried to sort out the parking in the morning of the second day, I waited for ten minutes in the reception, but no body was there. It is important that somebody needs to be at the reception desk should the guests need help all the time. So based on my comments, there are some improvements needed.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sharon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very polite and helpful and the rooms were lovely and clean . Will Definately visit again an enjoyable experience
Stayed 1 night in Aug 2024

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was perfect from start to finish
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central for ipswich, but not right in the centre about a 5 minute walk from the town centre, the waterfront, and the station . The staff were lovely. The gym was small, but clean and more than enough for a weekend stay. Would definitely use again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gary

Stayed 2 nights in Jul 2024

10/10 Excellent

Jagdip

Stayed 1 night in Jul 2024

8/10 Good

Miquelina

Staff were extremely friendly and helpful nd the hotel is perfectly located
Stayed 4 nights in Jul 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

PHILIP

Stayed 1 night in Jun 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Good Hotel
Found the room was a bit smelly on first entering it, as if someone had been smoking in the room before. Slept well. Parking was an issue as no spaces were available on arrival at the hotel, so I had to pay for parking on a nearby road/street.
Stayed 1 night in Jun 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely rooms, great value for the price. The staff are all really lovely and welcoming!
Stayed 1 night in Jun 2024