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Salthouse Harbour Hotel

4.0 star property

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Photo gallery for Salthouse Harbour Hotel

Lobby lounge
Reception hall
Luxury Double Room, Marina View (Copper Bath) | Desk, cots/infant beds, free WiFi, bed sheets
Luxury Double Room, Marina View (Copper Bath) | Deep-soaking bathtub
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
1 Neptune Quay, Ipswich, England, IP4 1AX
  • University Campus Suffolk
    ‪1 min walk‬
  • Ipswich Waterfront
    ‪1 min walk‬
  • Custom House
    ‪2 min walk‬
  • Bury St. Edmunds (BEQ-RAF Honington)
    ‪57 min drive‬

Room options

View all photos for Luxury Double Room, Marina View (Copper Bath)

Luxury Double Room, Marina View (Copper Bath) | Desk, cots/infant beds, free WiFi, bed sheets

Luxury Double Room, Marina View (Copper Bath)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, cots/infant beds, free WiFi, bed sheets

Standard Twin Room

  • 31 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Double Room, 1 King Bed, Marina View

Desk, cots/infant beds, free WiFi, bed sheets

Luxury Double Room, 1 King Bed, Marina View

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Desk, cots/infant beds, free WiFi, bed sheets

Superior Double or Twin Room

  • 31 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Desk, cots/infant beds, free WiFi, bed sheets

Standard Double Room

  • 31 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Novotel Ipswich

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1002)
The price is CHF 87
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Novotel Ipswich

About this property

Salthouse Harbour Hotel

Hotel with a 24-hour front desk, steps from Ipswich Waterfront
A restaurant, a bar/lounge and valet parking are available at this hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Change of towels is available on request
Salthouse Harbour Hotel offers 70 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Ipswich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Salthouse Harbour Hotel. During your stay, you're just a quick walk from Ipswich Waterfront. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at The Eaterie
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Steps from Ipswich Waterfront and 8 minutes on foot from Ipswich Regent Theatre
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Salthouse Harbour Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Ipswich hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8 AM to 10:30 AM.
The Eaterie – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 7.50 per day)
  • Uncovered parking on site (GBP 7.50 per day)
  • Uncovered valet parking on site (GBP 7.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 14 to 20 for adults and GBP 10 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Eaterie

Family friendly

  • Cot (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cots (infant beds) are available for GBP 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14 to 20 for adults and GBP 10 to 20 for children
  • Uncovered self-parking fee: GBP 7.50 per day
  • Valet parking fee: GBP 7.50 per day
  • Nearby parking fee: GBP 7.50 per day(3281 ft away; open 24 hours)
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per stay
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Salthouse Harbour
Salthouse Harbour Hotel
Salthouse Harbour Hotel Ipswich
Salthouse Harbour Ipswich
Salthouse Hotel
Salthouse Harbour Hotel Ipswich, Suffolk
Salthouse Harbour
Salthouse Harbour Hotel Hotel
Salthouse Harbour Hotel Ipswich
Salthouse Harbour Hotel Hotel Ipswich

Salthouse Harbour Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 534 out of 748 reviews
Rating 8 - Good. 158 out of 748 reviews
Rating 6 - Okay. 36 out of 748 reviews
Rating 4 - Poor. 12 out of 748 reviews
Rating 2 - Terrible. 8 out of 748 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Bethany

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My third time now
Not my first time here. It's a nice place. Rooms are a high standard. Breakfast is very good.
Stayed 3 nights in Nov 2024

8/10 Good

Annette

Stayed 1 night in Oct 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interiors are well thought out, decorated with quality and often unusual items. I especially loved the Lloyd loom dressing table chair on castors, presumably once an office chair. Really comfortable bed and chairs in the room, lovely toiletries, good tea, coffee and biscuits selection. We were very lucky to have a marina facing room with a little balcony. We had a couple of drinks on room service, all very prompt. The bar area was a lovely area to relax in the evening and the restaurant was busy, bustling and cosy. We didn’t have dinner but did have a lovely breakfast. The staff are fabulous. Discreet, efficient and friendly. Couldn’t fault the service here, some of the best I’ve experienced. We would definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Ingrid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right by the harbour with a pretty view. The street in front is one way and not a thoroughfare, so was quiet. The hotel is a few minutes walk to the centre of town, and there are many pubs and restaurants close by. The staff were friendly and extremely helpful.
Stayed 1 night in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Forgotten Diners
Service for dinner was poor. We were served our mains course but once finished the dirty plates were left on the table for an hour and it was only then we were asked if we wanted a dessert.
Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Salthouse Harbour Hotel is great
It was about our 5th or 6th stay at the Salthouse Harbour Hotel - we love it , excellent quality, fantastic views of the Ipswich Marina. Staff are helpful and friendly. Restaurant top notch, we really enjoyed the breakfasts and dinner. Thank you to everyone at Salthouse Harbour Hotel. See you again soon.
Enjoying the views
Delicious dinner
Delicious dinner
Marina view
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay many thanks
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot along the harbour. Friendly staff…only downside for me was the bed was way too hard.
Stayed 1 night in Sep 2024

10/10 Excellent

Ingrid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Nettie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whole experience was excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it and truly blown away with the hotel, rooms and staff. Booked for a work event including overnight and myself and the team couldn’t have wished for a better venue
Stayed 1 night in Sep 2024

6/10 Okay

Lee

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ingrid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ipswich happy place
The ambience was exactly as expected facing into the quay. Perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Olalekan

Liked: Cleanliness, staff & service, property conditions & facilities
Great service overall
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ingrid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely but would like a different view from 408
Lovely as always but can i have a room on the other side Marina view next time. Thanks so much 🙏
Stayed 2 nights in Jul 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harbour delights
A very relaxing and comfortable stay, a spacious room with an extremely comfortable bed and lovely bathroom with a 'free standing bath'. Room was very well laid out with furniture and tasteful decorative features. We had a Juliette balcony that framed the view of the Neptune Harbour immediately outside the hotel front. The staff were very attentive and friendly, especially the Manager who greeted us and reassured us upon our arrival. Everything was conveniently located and there was a high standard of service and great quality food and a great range of dishes to choose from.
Stayed 1 night in Jul 2024

10/10 Excellent

Mrs R M M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Great room View on marina Lovely decor of hotel throughout
Stayed 1 night in Jul 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024