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Emperador Terraza Hotel

2.5 star property

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Photo gallery for Emperador Terraza Hotel

Reception
In-room safe, free WiFi
Lobby sitting area
Front of property – evening/night
Lobby sitting area

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Pet-friendly
  • Free WiFi
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Jiron Fitzacrrald No. 191, Plaza de Armas, Iquitos, Loreto, 16002
  • Iquitos Cathedral
    ‪2 min walk‬
  • Plaza de Armas
    ‪3 min walk‬
  • Tarapaca Boardwalk
    ‪3 min walk‬
  • Iquitos (IQT-Coronel FAP Francisco Secada Vignetta Intl.)
    ‪23 min drive‬

Room options

View all photos for Single Room

In-room safe, free WiFi

Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room (with Air Conditioning - Interior)

In-room safe, free WiFi

Single Room (with Air Conditioning - Interior)

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

In-room safe, free WiFi

Triple Room

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room

In-room safe, free WiFi

Double Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (with Air Conditioning - Interior)

In-room safe, free WiFi

Double Room (with Air Conditioning - Interior)

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

In-room safe, free WiFi

Twin Room

  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room (with Air Conditioning - Interior)

In-room safe, free WiFi

Twin Room (with Air Conditioning - Interior)

  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Emperador Terraza Hotel

Riverwalk hotel in Iquitos with a 24-hour front desk
Along with coffee/tea in a common area, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance.
Emperador Terraza Hotel offers 16 accommodations with a safe and free toiletries. 18-inch LCD televisions come with cable channels.

Bathrooms include a shower. This Iquitos hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Emperador Terraza Hotel, you're just a quick walk from Iquitos Cathedral. Enjoy features like free WiFi in public areas, plus a round-trip airport shuttle (surcharge) and concierge services.
  • Free WiFi
  • Enjoy a bite to eat at the café
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Iquitos Cathedral and Plaza de Armas
  • Airport shuttle service available for a fee
  • Pets welcome free of charge
As a guest of Emperador Terraza Hotel, you'll find multilingual staff, gift shops/newsstands, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Emperador Terraza Hotel also features coffee/tea in common area, concierge services, and express check-in.

This Iquitos hotel is smoke free.

Cafezinho Café – This café serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Coffee and tea in common areas

Restaurants on site

  • Cafezinho Café

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the riverwalk

Accessibility

  • No lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 18-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Free local calls
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 8 per vehicle (one-way)
  • Late check-out fee: USD 15 (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Emperador Terraza Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20541263102

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Emperador Terraza Hotel.

Property is also known as

Emperador Terraza Hotel Iquitos
Emperador Terraza Iquitos
Emperador Terraza
Emperador Terraza Hotel Hotel
Emperador Terraza Hotel Iquitos
Emperador Terraza Hotel Hotel Iquitos

Emperador Terraza Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 12 reviews
Rating 8 - Good. 6 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 4 out of 12 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Camilla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not at all what you expect from pictures and descr
Paid 120 pen (at check out the wanted 126 with no explanation) which is 80 pen too much for a hotel of this standard. Hotel was supposed to pick us up, nobody came Took taxi to hotel and hotel was closed. After knocking on the door and almost giving up someone opened No hot water in shower No WiFi working except for in the reception Aircon extremely noisy Room smelly Room not clean Does not accept mastercards They use a lot of freshener spray, a lot
Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Noisy
Noisiest hotel I have ever stayed in and so the worst hotel I have ever stayed in. Reception seemed pretty clueless every time I tried to communicate with them. Gaps around the glass door let every noise in and thin blinds let the light in, not exactly block out.
Stayed 2 nights in Jun 2017

10/10 Excellent

Dejana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
I loved staying here. For the price I found it a great value, it was clean, comfortable beds, if you take a/c room you won't have problems with heat. Most rooms have interior looking windows, so you still have light coming in, and the noise is barely perceptible (and I'm a light sleeper). Five stars for the staff- Carlita, Rafael and everyone else goes out of their way to make sure you enjoy your stay! If you're on a budget this is excellent choice, and frankly I've seen rooms im Iquitos costing 3x more and the standard of the room was the same.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel. I booked an interior room with aur conditioning and would recommend doing so too - quite and cool. Neighbourhood is where several museums are and is nice to walk around. They have free internet but it is Iquitos, so expect it to be slow. Some linens were not clean but were replaced upon our request.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nothing great....but certainly adequate
I only stayed here one night while waiting for my tour to begin the next day. It was convenient to the sites but not really a prime property. However that said, the location is great and I did want a place close to the main square, and not necessarily a high-end hotel. This place met my expectations and needs.

8/10 Good

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iquitos!!!
La atención muy buena. El local limpio.
Stayed 1 night in Sep 2017

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prisen taget i betragtning kan hotellet anbefales.
Stayed 1 night in Oct 2017

2/10 Terrible

Sylvia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
RECLAMO (devolución del dinero)
Buenos días, Me acerqué al hotel de acuerdo a la reserva que se había realizado y al llegar indicaron que no estaban recibiendo clientes por un accidente dentro del hotel de uno de sus trabajadores. Solicito realizar la devolución del pago realizado con la tarjeta de crédito que ingresé al realizar la reserva. Quedo a la espera de una pronta respuesta. Gracias Sylvia Chuquizuta Maltese ( Tengo que dejar el mensaje por aquí, porque ya les he escrito y no contestan)
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Hotel limpio y bien ubicado
Hotel sencillo bien ubicado, cerca a la plaza de armas

8/10 Good

JESSICA CRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estoy agradecida y contenta por el servicio del Hotel, fueron gentiles, amables y el servicio fue bastante bueno en limpieza y atención, si vuelvo a Iquitos volvería a quedarme en ese hotel por lo cerca que es de la Plaza de Armas y por su seguridad. Hice algunas consultas para orientarme sobre los lugares turísticos y el personal (Carla, Rafael y Antonio) me brindaron su ayuda. Solo hago la atingencia que el servicio de internet es lento, pero eso es lo de menos porque la diversión está en conocer los hermosos lugares que están afuera del hotel, de esa hermosa ciudad.

8/10 Good

Laila

Liked: Cleanliness, staff & service, property conditions & facilities
Trevligt och centralt hotell.
Mycket trevlig personal! Men bara en av dem talade god engelska, så vi lärde oss hans arbetstider. Rum med balkong vetter mot mycket bullrig trafik. Välj gärna tystare alternativet, balkongen är ändå inte så användbar.

2/10 Terrible

NATALIA, Barcelona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel no recomendable
Las fotos que ponen no corresponden a la realidad. El wifi no funciona, la limpieza es insuficiente, el aire acondicionado hace un ruido terrible. Hotel nada recomendable