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The Gailes Hotel and Spa

4.0 star property

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Couples treatment room(s), sauna, hot tub, steam room, body treatments
Flat-screen TV
2 bars/lounges
Executive Suite (Ailsa Suite) | Bathroom | Towels
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Gym
  • Bar
  • Spa
  • Breakfast included
  • Pet-friendly

Explore the area

Map
Marine Drive, Gailes, Irvine, Scotland, KA11 5AE
  • Western Gailes Golf Club
    ‪14 min walk‬
  • Dundonald Links
    ‪2 min drive‬
  • Irvine Beach
    ‪4 min drive‬
  • Glasgow (PIK-Prestwick)
    ‪12 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | 1 bedroom, desk, iron/ironing board, free cots/infant beds

Double or Twin Room

  • 28 sq m
  • Golf view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

The Gailes Hotel and Spa

Hotel with a full-service spa, near Western Gailes Golf Club
This smoke-free hotel features a full-service spa, a restaurant and 2 bars/lounges. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a health club, a snack bar/deli and a sauna are on-site.
The Gailes Hotel and Spa offers 42 accommodations with coffee/tea makers and an iron/ironing board. Flat-screen televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a health club, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at The Gailes Hotel and Spa. During your stay, you'll be within walking distance of Western Gailes Golf Club. You'll find features such as free breakfast and free WiFi in public areas, plus 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy British cuisine and garden views while dining at Coast Restaurant and Bar
  • Treat yourself to aromatherapy, facials or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • 14 minutes by foot from Western Gailes Golf Club and a 4-minute drive from Irvine Beach
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Gailes Hotel and Spa offers its guests a full-service spa, a health club, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

There are 3 meeting rooms available. A sauna, a terrace, and a vending machine are also featured at the business-friendly The Gailes Hotel and Spa.

This 4-star Irvine hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7 AM to 10 AM.
Coast Restaurant and Bar – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
GG's Coffee Shop – This coffee shop specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM to 10 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Coast Restaurant and Bar
  • GG's Coffee Shop

Things to do

  • Bicycle tours
  • Billiards/pool table
  • Full-service spa
  • Golf driving range
  • Health club
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per night
  • Facilities fee: GBP 20.00 per person, per day and includes use of: sauna; hot tub; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Gailes Hotel Irvine
Gailes Hotel
Gailes Irvine
The Gailes Hotel Restaurant
The Gailes Hotel Restaurant
The Gailes Hotel and Spa Hotel
The Gailes Hotel and Spa Irvine
The Gailes Hotel and Spa Hotel Irvine

The Gailes Hotel and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 158 out of 325 reviews
Rating 8 - Good. 119 out of 325 reviews
Rating 6 - Okay. 34 out of 325 reviews
Rating 4 - Poor. 7 out of 325 reviews
Rating 2 - Terrible. 7 out of 325 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stuart
My son was getting married so booked for a say so i can have a drinks
Stayed 1 night in Nov 2024

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was lovely staf were friendly and helpful and the room was nice and clean.. However, the bed was so uncomfortable and my back was so sore that i didnt have the best nights sleep
Stayed 1 night in Nov 2024

6/10 Okay

Douglas

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Mixed review
The spa was out of this world , the service, facilities a d treatments were fantastic. I would 100% visit the spa again . Nothing was too much trouble , exceptional worth every penny. The hotel its self is tired , the room was drab. The restaurant was pleasant, the service was slow.
Stayed 1 night in Oct 2024

8/10 Good

Amber

Liked: Cleanliness, property conditions & facilities, room comfort
Nice enough hotel with nice interior apart from the toilets are a bit dated. We were however let down by the staff unfortunately who are unhelpful and abrupt.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed several times. Business travelling. Adequate parking, warm friendly welcome (even at odd hours). Recommended 10/10
Stayed 1 night in Sep 2024

8/10 Good

Justyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Gary

Business traveller
Liked: Cleanliness
Disliked: Room comfort
My stay was very poor for the money I paid. I was told I had to pay another £20 any time I wanted to use the leisure facilities. I had already paid almost £140 a night so for me this complete greed. The breakfast was not a pleasant experience. Limited choice and ran out of yoghurts on my first day and still had not replenished on day 5 of my stay. Room cleaning still wasn’t done at 3 PM one day when I came back from work so had to do without cleaning that day. And finally the staff were not friendly so I would never stay, nor recommend, this hotel to anyone.
Stayed 5 nights in Aug 2024

6/10 Okay

John paul

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy room
Room number 23 is noisy. There is an air conditioner unit below the window and flue next to it, the run all the time.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rhiannon

Stayed 1 night in Jul 2024

10/10 Excellent

June

Travelled with partner
Ideal for a few days away
Stayed 3 nights in Jul 2024

8/10 Good

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean room. Lovely ensuite although the extractor fan was on the whole time. With the door closed it was just a hum.
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay, just one night before hopping over to Arran. Hotel was very clean and the service was spot on.
Stayed 1 night in Jun 2024

10/10 Excellent

Bartosz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Aidan Thomas

Business traveller
Nice place but tbe gym and spa were additional prices. The receptionist wasn’t very supportive when I arrived asking to use the gym so needed this to be escalated to management. The spa facilities then only allowed you to use th outdoor jacuzzi if you had a treatment. I don’t think I’ll visit again based on the additional costs for the gym and spa
Stayed 1 night in Jun 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay lovely setting very helpful staff only negative bed uncomfortable quite worn and soft mattress
Stayed 1 night in Jun 2024

10/10 Excellent

SHANE

Stayed 3 nights in Jun 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Rajesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

carl

Travelled with group
Liked: Cleanliness, staff & service
Ok—- ish Nothing bad - just a basic hotel
It was ok —- a place to sleep. But a little dissapointing …. The write-up by Hotels.com , and the price of the rooms suggested/promissed something better—— for us , it was a basic hotel, with basic facilities—- pub-bar type “restaurant”, -crowded and noisy and cramped—dood was pub-grub really — nothing special —- room basic with low budget furnishings , bathroom the same— almost travelLodge or premier inn quality—- a place to speel - but not worth what they charge
Stayed 1 night in Jun 2024

8/10 Good

Arbaaz

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Stef

Stayed 1 night in May 2024

6/10 Okay

Linzi

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel shame about evening meal
Lovely rooms great looking bar restaurant, Breakfast great , dining at the evening not so good!
Stayed 3 nights in May 2024