6/10 Okay
Michelle B.
9 Feb 2025
Disliked: Cleanliness
Tree House Stay
The treehouse is in a quiet location. I took my grown kids and their families to Isla Mujeres for a Christmas gift. It was difficult deciding on who got what rooms because none are very private. The kitchen is covered in ants. The refrigerator never worked. It cost me hundreds of dollars more because we couldn’t make breakfast and dinners. The property manager said he would have it fixed in 2 days. After 3 days he came to do yard work and told my husband the fridge was fine. The fridge temp was 22 c which is 77 F. We used the fridge for a cupboard to keep the ants out of the crackers and cookies. No one ever got a warm shower unless you were the 1st one to shower. The house was filthy. I don’t think the rugs have ever been vacuum or cleaned. I have pictures I will post if I can . Kitchen drawers were so gross!
Michelle B.
Stayed 8 nights in Jan 2025