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11 Aug 2023 by Hotel Management
Hello,We appreciate you sharing your feedback from your stay on August 11, 2023. We sincerely apologize for the inconveniences you experienced during your time with us. It's disappointing to hear about the cleanliness issues you encountered, as well as the delay in towel and water delivery.Your concerns about the cleanliness of the room and the timeliness of our services have been noted, and we will be taking steps to address these issues to ensure they don't happen again in the future. Your feedback is invaluable to us as it helps us identify areas where we can improve and provide a better experience for our guests.We understand your frustration and disappointment, and we are truly sorry that your stay did not meet your expectations. We hope you will consider giving us another chance in the future to provide you with the quality stay that you deserve.Thank you for your feedback.Best regards,Hotel Management
4 Apr 2023 by Erdi Mehmet KARA Front Office Manager
Dear Guest,Thank you for your feedback about our hotel as Centro Westside and Westside Residence team. We evaluate the constructive comments of our guests and try to improve our services accordingly. We hope to have the opportunity to welcome you again in our hotel and provide better service in the future.Kind regards,Erdi Mehmet KARAFront Office Manager
1 Mar 2023 by Erdi Mehmet KARA Front Office Manager
Dear Guest, Thank you for your feedback about our hotel as Centro Westside and Westside Residence team. We evaluate the constructive comments of our guests and try to improve our hotel service accordingly. We are glad to hear that you had a good stay at our hotel. Thank you very much for your positive comments and good ratings. We hope to have the opportunity to welcome you to our hotel again in the future. Best regards, Erdi Mehmet KARA Front Office Manager
Centro Westside by Rotana offers its guests a kids' pool, an indoor pool, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business centre and 6 meeting rooms. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Centro Westside by Rotana. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this Istanbul hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Centro Westside by Rotana offers 152 air-conditioned accommodations with a safe and complimentary bottles of water. 108-inch LED televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
For a fee, guests can enjoy to-go breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
C Taste – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required.
C Mondo – On-site bar. Open daily.
Room service (during limited hours) is available.
An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 13 years old are not allowed in the swimming pool.
Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include hot stone massages and Thai massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Centro Westside by Rotana offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 6120660437
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is 6120660437. This property accepts Visa, Mastercard, American Express, Discover, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events are allowed on site. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
