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Crowne Plaza Istanbul Tuzla Viaport Marina by IHG

5.0 star property
VIP Access

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Photo gallery for Crowne Plaza Istanbul Tuzla Viaport Marina by IHG

Restaurant
Exterior
Property amenity
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Parking included
  • Breakfast available
  • Gym
  • Laundry

Explore the area

Map
Cami Mah., Balikcilar Sk. U Blok 20, Tuzla, Istanbul, 34940
  • Viaport Marina
    ‪1 min walk‬
  • Viasea Theme Park
    ‪8 min walk‬
  • Anadolu Health Center
    ‪7 min drive‬
  • Istanbul (SAW-Sabiha Gokcen Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • 40 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Club lounge access

Room amenity

Standard Room, 1 King Bed, Club lounge access

  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Marina View

Room amenity

Standard Room, 1 King Bed, Marina View

  • 40 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • 40 sq m
  • Marina view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Sea View

  • 105 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Club lounge access

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Club lounge access

  • 40 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • 40 sq m
  • Marina view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Sea View

Standard Room, 2 Single Beds, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

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About this property

Crowne Plaza Istanbul Tuzla Viaport Marina by IHG

Luxury hotel with 2 restaurants and health club
Along with 2 restaurants, this hotel has a health club and a bar/lounge. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and valet parking.
Crowne Plaza Istanbul Tuzla Viaport Marina by IHG offers 259 air-conditioned accommodations with minibars and laptop-compatible safes. 55-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Istanbul Tuzla Viaport Marina by IHG. During your stay, you're just a quick walk from Viaport Marina. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include newspapers, a front desk safe and laundry facilities
  • On-site recreation includes a gym, fitness classes and a playground
  • Steps from Viaport Marina and Sea of Marmara
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

A health club, an arcade/games room, and coffee/tea in common area are also featured at the luxury Crowne Plaza Istanbul Tuzla Viaport Marina by IHG. You'll have access to the health club at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this Mediterranean Tuzla hotel.

The hotel hosts a free manager's reception daily.
Crowne Plaza Istanbul Tuzla Viaport Marina by IHG has 2 restaurants on site.

Languages

Arabic, Azerbaijani, English, French, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, uncovered self parking on site
  • Secured, uncovered valet parking on site (EUR 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness classes
  • Health club
  • Playground

Family friendly

  • Arcade/game room
  • Free cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Istanbul Tuzla Viaport Marina by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 15 for children
  • Valet parking fee: EUR 5 per day (in/out privileges)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 19876

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Crowne Plaza Tuzla Viaport Marina
Crowne Plaza Istanbul Tuzla Viaport Marina by IHG Hotel
Crowne Plaza Istanbul Tuzla Viaport Marina by IHG Tuzla
Crowne Plaza Istanbul Tuzla Viaport Marina an IHG Hotel
Crowne Plaza Istanbul Tuzla Viaport Marina by IHG Hotel Tuzla

Crowne Plaza Istanbul Tuzla Viaport Marina by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 81 out of 115 reviews
Rating 8 - Good. 22 out of 115 reviews
Rating 6 - Okay. 4 out of 115 reviews
Rating 4 - Poor. 4 out of 115 reviews
Rating 2 - Terrible. 4 out of 115 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Laura

Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Room, Friendly Staff, Good Experience
Lovely hotel with very friendly staff. I was welcomed to the hotel by a very friendly concierge who offered to take my bag from the taxi and helped to translate between myself and the driver, before introducing me to the reception staff whom were equally as friendly. The room itself was exceptionally nice, very spacious and clean with a lovely patio/ balcony, and a large desk for working from. The location of the room however, was less than ideal. Situated on the ground floor directly adjacent to the large reception/ sitting/ restaurant area meant that I could here everything into the night and struggled to sleep due to the noise. The room could have benefitted from some additional sound proofing, or an additional door/ lobby placed between the room and hallway. The food within the two restaurants was lovely, and the staff also very friendly. Although it was a shame that more local cuisine was not being served, instead more fast food such as burgers and quesadillas. Regardless it was very tasty. I had hoped to charge my meal to the room however, for whatever reason, this failed and I received a phone call to my room asking me to return to the restaurant and pay by card instead - not a problem. What was annoying was the subsequent two phone calls asking me to return and pay even though I already had! Regardless the stay was very nice, and I shall definitely consider this hotel again should I return to the area.
Stayed 4 nights in Oct 2024

10/10 Excellent

Christopher

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Lovely hotel with good sized room and comfy bed. Breakfast was good with lots of variety and staff are friendly
Stayed 3 nights in Oct 2024

8/10 Good

Tareq

Travelled with family
Liked: Cleanliness, staff & service, room comfort
it's was an lovely stay and the shopping outlet is a 2 min walk.. this is the third time I stay in this hotel, each year we spend two to three nights... and there is a lion park and an aquarium and a theme park.
Stayed 2 nights in Aug 2024

8/10 Good

Hamad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 of 5
Good for a two nights The internet speed is not bad The bed is ok
Stayed 3 nights in Aug 2024

10/10 Excellent

Ehsan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Ehsan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Your vip means nothing to the hotel. It is only a title with no benefits
Stayed 1 night in Jul 2024

10/10 Excellent

Abdulrahman, Nuzha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unfortunately they charged me double! I paid thru Expedia & hotel reception asked for my credit card & charged me. I thought maybe I didn’t pay, later on I noticed the double payment. No VIP benefits at all.
Stayed 1 night in Jul 2024

10/10 Excellent

Rasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyable hotel near all attractions.
Our stay was amazing and full of pleasure . It was one of the best holidays that we enjoyed. The food and view is wonderful, Wifi is excellent. This will be one of our best properties that we will visit every time we come to Istanbul. It is in a waking distance from all the attractions there, I suggest that you give some discount to access the aquapark and theme-park ;) All the services were 100% It is a bit expensive especially the rate with breakfast. Thank you
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for business reasons - excellent location for restaurants and shops.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mohammed salem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location for shopping and children activities as well as dinning options. Friendly helpful staff with very positive attitude
Stayed 1 night in Jun 2024

8/10 Good

Rebaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like restaurants & dining options
Stayed 5 nights in Jun 2024

4/10 Poor

uray

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The receptionist was rude and unfriendly. I mentioned I was a vip and he questioned me to show him proof. When I showed him, he dismissed it. Continued to say we will have to wait for a room. we waited about 45 minutes. While we were waiting they were trying to sell us a boat ride. He said it was 100 dollars then by the end he said it should be $250. I said no thank you. Then while we were walking we went over the water. And got the same offer for $130. So that left a bad taste in my mouth. We asked for an extra bed. Never got it until I reminded them. In the morning there was a flood in the bathroom bc the drain was not working. My suitcase and shoes was soaked. To top it off the lights in the room kept going on all night. It was a nightmare. We went there to go to the spa as it said there was one and there was no spa! I have stayed at a Crowne plaza in before and this one was a nightmare. The resturant people were very nice and helpful! We paid for breakfast and since we had a flood and had to clean it up we missed it and they did not even care! Never again .
Stayed 1 night in Jun 2024

10/10 Excellent

yousef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walking area by the water for shopping and food
Stayed 1 night in Jun 2024

10/10 Excellent

khalid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing
Stayed 2 nights in May 2024

10/10 Excellent

Jeffrey

Business traveller
Liked: Property conditions & facilities, room comfort
Great place!
Clean, friendly, good meals, located exactly where I needed to be at the marina
Stayed 3 nights in May 2024

10/10 Excellent

Florica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Friendly and helpful stuff. Decent restaurants at the property and in 5 minutes walk. Close to a local outlet mall and entertainment.
Stayed 6 nights in May 2024

10/10 Excellent

Ahmed, Irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing and more than wonderful experience 5 stars on all aspects
Stayed 1 night in Apr 2024

10/10 Excellent

Ahmed, Irvine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was an amazing and more than wonderful experience 5 stars on all aspects
Stayed 1 night in Apr 2024

4/10 Poor

Rabih

Disliked: Staff & service
Paid extra for Sea View and there is no such thing
The hotel makes a clear differentiation between standard rooms, "Sea View", and "Marina View". I paid extra for Sea View. They gave me a Marina View and argued it is the same. The only difference ythey said is that it is 2nd floor.But still looking at the mall and the marina and the small canal for boats. No Sea View. Why did I pay extra? The manager said that the canal is the sea view although there is a sea out there. They kept arguing that the Marina View is the Sea View. No sense at all. And the manager was not friendly or pleasant at all. Very argumentative not very polite and not attentive to my needs or to the expected customer service level from this hotel. Even the concierge told me that there are Sea View rooms and they were not telling me the truth. Why did I pay extra. They could have at least said we'll make it up for you on your next visit and just apologized. That would have been enough. But instead argued that 1st floor is Marina View and second floor is Sea View eventhough it overlooks the mall and the boats. Incredible.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark, Slinger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location. The door man, Orhan, was exceptional and the desk attendant, Rehef, was attentive to my requests.
Stayed 3 nights in Mar 2024

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

8/10 Good

Gustavo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024