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Dedeman Istanbul

5.0 star property

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Lobby
Executive Suite - Free SPA Access | 1 bedroom, premium bedding, in-room safe, desk
Grand Deluxe King Room - Free SPA Access | 1 bedroom, premium bedding, in-room safe, desk
Front of property – evening/night
Serves lunch and dinner

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
  • Pet-friendly
  • Spa

Explore the area

Map
Yildiz Posta Caddest 50, Gayrettepe, Istanbul, Istanbul, 34340
  • Istanbul Cevahir Shopping and Entertainment Centre
    ‪4 min drive‬
  • Dolmabahçe Palace
    ‪6 min drive‬
  • Taksim Square
    ‪7 min drive‬
  • Istanbul (IST)
    ‪39 min drive‬

Room options

View all photos for Family Suite - Free SPA Access

Family Suite - Free SPA Access | 1 bedroom, premium bedding, in-room safe, desk

Family Suite - Free SPA Access

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room - Free SPA Access

Deluxe Twin Room - Free SPA Access | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin Room - Free SPA Access

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidential Suite - Free SPA Access

Presidential Suite - Free SPA Access | 1 bedroom, premium bedding, in-room safe, desk

Presidential Suite - Free SPA Access

  • 100 sq m
  • Sea view
  • Sleeps 8
  • 1 King Bed, 2 Single Beds and 1 Large Single Futon

View all photos for Superior King Room - Free SPA Access

Superior King Room - Free SPA Access | 1 bedroom, premium bedding, in-room safe, desk

Superior King Room - Free SPA Access

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Single Room - Free SPA Access

Superior Single Room - Free SPA Access | 1 bedroom, premium bedding, in-room safe, desk

Superior Single Room - Free SPA Access

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Suite - Free SPA Access

Executive Suite - Free SPA Access | 1 bedroom, premium bedding, in-room safe, desk

Executive Suite - Free SPA Access

  • 50 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Grand Deluxe Twin Room - Free SPA Access

Grand Deluxe Twin Room - Free SPA Access | 1 bedroom, premium bedding, in-room safe, desk

Grand Deluxe Twin Room - Free SPA Access

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Deluxe King Room - Free SPA Access

Grand Deluxe King Room - Free SPA Access | 1 bedroom, premium bedding, in-room safe, desk

Grand Deluxe King Room - Free SPA Access

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room - Free SPA Access

Superior Twin Room - Free SPA Access | 1 bedroom, premium bedding, in-room safe, desk

Superior Twin Room - Free SPA Access

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King Room - Free SPA Access

Deluxe King Room - Free SPA Access | 1 bedroom, premium bedding, in-room safe, desk

Deluxe King Room - Free SPA Access

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Divan Istanbul City

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (1001)
The price is CHF 95
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Divan Istanbul City

About this property

Dedeman Istanbul

Luxury hotel with full-service spa and health club
A full-service spa, an indoor pool and a restaurant are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Change of towels is available on request
Dedeman Istanbul offers 327 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Istanbul hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
La Ciel Wellnes Club has 4 treatment rooms, including rooms for couples. Services include sports massages, Swedish massages and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Dedeman Istanbul. During your stay, you'll be within walking distance of Zorlu Performing Arts Center. Free WiFi in public areas, a free manager's reception and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to manicures and pedicures, aromatherapy or Swedish massages at La Ciel Wellnes Club
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Zorlu Performing Arts Center and Astoria Istanbul Shopping Center
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Dedeman Istanbul offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business centre and 16 meeting rooms. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the luxury Dedeman Istanbul. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Istanbul hotel.

The hotel hosts a free manager's reception daily.
Cafe House Restaurant – This buffet restaurant serves breakfast, lunch and dinner.
Turkuaz Lounge & Bar – This lobby lounge serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 9 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cafe House Restaurant
  • Turkuaz Lounge & Bar

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 4,306 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per day, plus a deposit of EUR 15 per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 20 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: EUR 75 (one-way), (up to 18 years old)
  • Self-parking fee: EUR 9 per day
  • Pet deposit: EUR 15 per day
  • Pet fee: EUR 15 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Dedeman Istanbul offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 1321

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Dedeman
Dedeman Hotel
Dedeman Hotel Istanbul
Dedeman Istanbul
Istanbul Dedeman
Istanbul Dedeman Hotel
Dedeman Istanbul Hotel
Dedeman Istanbul Hotel
Dedeman Istanbul Istanbul
Dedeman Istanbul Hotel Istanbul

Dedeman Istanbul Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 374 out of 1002 reviews
Rating 8 - Good. 194 out of 1002 reviews
Rating 6 - Okay. 141 out of 1002 reviews
Rating 4 - Poor. 99 out of 1002 reviews
Rating 2 - Terrible. 194 out of 1002 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zeki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was nice, thanks for early check in that was nice of them. Clean and kind staff
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Car parking is 9Euro/day. I would expect free car park at the hotel.
Stayed 2 nights in Dec 2024

8/10 Good

BARUH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Dec 2024

6/10 Okay

Sean

Disliked: Property conditions & facilities
The hotel is very old, we had to change our room because of shower was not easy to get in and out, also the water coming out of the shower when you take a shower. This hotel needs an updated room and showers.
Stayed 3 nights in Nov 2024

10/10 Excellent

Muhammet Mustafa

Stayed 1 night in Dec 2024

2/10 Terrible

Tom

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Badly maintained rooms, smelly rooms
Stayed 1 night in Dec 2024

10/10 Excellent

ERHAN

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Hande

Stayed 3 nights in Sep 2024

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. Very upscale incredible breakfast buffet incredible amenities gym hot tub boxing rooms steam rooms etc. Conveniently located within walking distance of shops and restaurants. Hard to find people that speak English fluently apparently in all of Istanbul but even at this hotel. Also prepare to be at the center of international men's hair transplants in Istanbul. As you will see bandaged men walking throughout the lobby and at breakfast sometimes with a little blood oozing out of the bandages. Bandaged men at the hotel city streets museums and airports. Get used to it.
Stayed 3 nights in Nov 2024

8/10 Good

Stephane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

2/10 Terrible

Djibril

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not confortable and sure not a 5 star
Stayed 4 nights in Nov 2024

10/10 Excellent

ERHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kedar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Tugce

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

KAAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

FIRAT

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

ILKNUR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Eski, sigara yasak olması çok kötü, odalar çok küçük
Stayed 1 night in Oct 2024

8/10 Good

Ismail

Stayed 2 nights in Oct 2024

2/10 Terrible

Serkan

Stayed 1 night in Oct 2024

8/10 Good

Onur

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Seylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Everyone was polite and friendly, Cansu went above and beyond to ensure everything was great.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nihal

Liked: Cleanliness
Hi
Stayed 1 night in Oct 2024

10/10 Excellent

Nihal

Liked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Ekin, Brooklyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible! We gave this hotel a chance not once but 4 times this year just because the location is great for our trips to Istanbul and the price is better than the hotels nearby. First of all, the front desk staff were always so nice and they always tried to help us due to the problems we were having each time we stayed. And, I did not want to write a comment so far as I did not want anyone to loose their jobs but this hotel needs serious consideration about their cleaning services. The uncleanness of the room we stayed at this last time after a 16 hour flight was unacceptable. There were blood stains and crumbs on the bed sheet at the first room they gave us. When we told them about it they gave us a new room. It looked like one of their biggest rooms in the hotel which we appreciated. But, the room was full of old furnitures, towel with stains on them (4 out of 6 towels to be exact) and dust everywhere like nobody stayed in that room or cleaned for a long time. There were dark spots on the toilet that came off when wiped off which means it was not cleaned properly. Every time we stayed at this hotel, we had dirty and old towels which made us call the reception and ask for a new one. And lastly, for some reason, 3 out of the 4 different floors we stayed at, the floors were all tilted which makes you feel unsafe at a city like Istanbul where big earthquakes happen We are never staying at this hotel again unless they update their rooms and their cleaning service
Stayed 1 night in Oct 2024