10 Apr 2019 by Mert Üzmez - Front Office Manager
Dear Valuable Guest, First and foremost, we would like to thank you on behalf of the ladies and gentlemen of Grand Star Hotel Bosphorus for sharing your kind comments with With my kind regards, us. We are sorry to hear about the inconveniences you had. We will share your valuable feedbacks with our department heads and make sure it will not happen again. Looking forward to welcoming you back again at the beautiful Bosphorus in near future.
9 Mar 2020 by hotel management
Dear Valuable Guest, First and foremost, we would like to thank you on behalf of the ladies and gentlemen of Grand Star Hotel Bosphorus and state our happiness for your kind interest shown. We value all your feedbacks as they guide us, motivate and assist us to improve our service quality. Thank you very much for taking your time to share your experience regarding our service. It is very kind of you that you highlighted our team. Your valuable comments about our room service have already been shared with our department heads. We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city. Kindest Regards,
25 Nov 2019 by hotel management
Valuable Guest, First and foremost, we would like to thank you on behalf of the ladies and gentlemen of Grand Star Hotel Bosphorus and state our happiness for your kind interest shown. We value all your feedbacks as they guide us, motivate and assist us to improve our service quality. Your feedbacks are very important for us as they motivate us to improve our service quality. We are delighted to hear that you enjoyed your room with . We would like to thank you for taking your time to share your experiences regarding our service, the team and our breakfast. Our hotel is very well known with its rich breakfast buffet and we believe it is important for our guests to start a healthy day with a Dear great variety of breakfast offerings before they visit the historical sites. Thank you very much for highlighting our beautiful property as well as our ice cream. Your kind comments have already been shared with the related department heads. We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city. Kindest Regards,
27 Aug 2019 by hotel managament
vielen dank für ihre kommentar.wir freuen uns,sie in unserem hotel wiederzusehen.mit freunlichen grüssen.
23 May 2019 by Mert Üzmez - Front Office Manager
Lieber wertvoller Gast, In erster Linie möchten wir uns im Namen der Damen und Herren des Grand Star Hotel Bosphorus bei Ihnen bedanken Wir schätzen all Ihre Rückmeldungen, da sie uns leiten, motivieren und uns die Möglichkeit geben, unsere Servicequalität zu verbessern. Wir entschuldigen uns für die Unannehmlichkeiten, die Ihnen während Ihres Besuchs entstanden sind. Wir hatten unsere Besprechungen mit den zuständigen Abteilungsleitern und werden sicherstellen, dass Ihre Rückmeldungen berücksichtigt werden. Wir würden uns sehr freuen, wenn wir Sie und Ihre Gäste in naher Zukunft in unserem schönen Anwesen und in unserer zeitlosen Stadt begrüßen dürfen. Mit freundlichen Grüßen Mert Üzmez Front Office Manager
2 Apr 2019 by Mert Üzmez - Front Office Manager
Dear Valuable Guest, First and foremost, we would like to thank you on behalf of the ladies and gentlemen of Grand Star Hotel Bosphorus and state our happiness for your kind interest shown. We value all your feedbacks as they guide us, motivate and assist us to improve our service quality. Thank you very much for taking your time to share your experience regarding our service. It is very kind of you that you highlighted our team. Your valuable comments about our room service have already been shared with our department heads. We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city. Kindest Regards
1 Apr 2019 by Mert Üzmez
Dear Valuable Guest, First and foremost, we would like to thank you on behalf of the ladies and gentlemen of Grand Star Hotel Bosphorus and state our happiness for your kind interest shown. We value all your feedbacks as they guide us, motivate and assist us to improve our service quality. Your kind comments have already been shared with our department heads to take the necessary actions accordingly. We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city. Kindest Regards,
17 Jan 2019 by Mert Üzmez - Front Office Manager
1) Dear Valuable Guest, First and foremost, we would like to thank you on behalf of the ladies and gentlemen of Grand Star Hotel Bosphorus We value all your feedbacks as they guide us, motivate and give us the opportunity to improve our service quality. We are very sorry for the inconvenience that you had during your visit. We had our meetings with the related department heads and will make sure your feedbacks are considered. We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city. Kindest Regards,
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 2 meeting rooms are available. WiFi is free in public spaces. A sauna, spa services, and a terrace are also featured at the business-friendly Grand Star Hotel Bosphorus & Spa. An airport shuttle (available 24 hours) is available for a fee. This 4-star Istanbul hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Grand Star Hotel Bosphorus & Spa offers 118 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 23-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
AQUA – This restaurant serves breakfast and dinner.
DION – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.
Recreational amenities at the hotel include a sauna.
Children aged under 13 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests aged under 5 years old are not allowed in the swimming pool or hot tub.
Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include Thai massages and massages.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Grand Star Hotel Bosphorus & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.