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4.0 out of 5

"Very conveniently situated, clean, amazing staff. " More

By a verified traveller on Wed 30 Mar 2022

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Premium Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 1 Queen Bed, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Holiday Inn Istanbul - Old City, an IHG Hotel ratings based on 24 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Istanbul - Old City, an IHG Hotel

Everyone (10) Couples (3) Business (1) Family (5) Friends (2)
2 out of 5
Triple room booked but only supplied towels coffee for 2 pax despite reminders. Room not very clean and mould in bathroom. Only 1 channel on TV (not Eng) and cheap remote. Poor value for money, although reception staff generally helpful. Only deserves 2 star rating.

Posted by on 13 Jul 2023

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Comment from Hotel Management

14 Jul 2023 by GC

Dear Guest,First of all, thank you for choosing our hotel and sharing your valuable opinion with us. We apologize to you for not being able to satisfy you and for not being able to intervene in time to problems that make you unhappy. We will be taking these details as a reference to increase our service quality. If we can have the chance to see you among us again, we will be very happy.Kind Regards,Kemal ErgulHolidayinn Istanbul Old CityGuest Experience Champion

5 out of 5
Very conveniently situated, clean, amazing staff.

Posted by on 30 Mar 2022

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Comment from Hotel Management

30 Mar 2022 by Guest Experience Champion

Dear Valued Guest, I am very pleased to read that you had a comfortable stay with us and that you were impressed with our hotel. We highly appreciate your wonderful feedback and we hope to welcome you back again when your travels bring you back to Istanbul. Best Regards Kemal Ergul Guest Experience Champion Holiday Inn Istanbul Old City

5 out of 5

Posted by on 7 Oct 2019

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Comment from Hotel Management

12 Oct 2019 by Guest Experience Champion

Dear Valued Guest, We are very pleased to read that you had a comfortable stay with us . We highly appreciate your wonderful feedback and we hope to welcome you back again when your travels bring you back to Istanbul. Best Regards İsmail KOÇ Guest Experience Champion Holiday Inn Istanbul Old City

2 out of 5

very poor Hotel service

When I booked this Hotel, I saw the hotel has Steam Room and Jaquzzi. Try to use it during my stay. The staff told me I have to pay 10 euro for steam room and jaquzzi. In the hotel discription it does not say its extra. It was misleading and i was very disapointed.

Posted by on 21 Sep 2012

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Comment from Hotel Management

4 May 2021 by gs

Dear Guest, First of all, thank you for choosing our hotel and sharing your valuable opinion with us. We apologize to you for not being able to satisfy you and for not being able to intervene in time to problems that make you unhappy. We will be taking these details as a reference to increase our service quality. If we can have the chance to see you among us again, you will be very happy. Warm Regards, Kemal Ergul Holidayinn Istanbul Old City Guest Experience Champion

1 out of 5

Posted by on 5 Sep 2023

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5 out of 5

Posted by on 19 Apr 2022

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Comment from Hotel Management

22 Dec 2022 by Kemal Ergul - Guest Experience Champion

Dear Elena, Thank you very much for sharing your valuable review here about our hotel. It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul. Your feedback is very important to us as our guest satisfaction is our main priority. So please be assured that your comments have been shared with related department. These comments are precious for us, as we always strive to get better. Thank you once again. We would love to welcome you back here again on your upcoming trips Warm Regards

5 out of 5
All good

Posted by , from Hagenbach on 25 Feb 2022

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Comment from Hotel Management

26 Feb 2022 by Champion

Dear Valued Guest, Thank you for sharing your wonderful satisfaction comment about our hotel We would like to inform you that we will be pleased to welcome you again at our hotel on your next trip. Regards, Kemal Ergul Guest Experience Champion Holiday Inn Istanbul Old City

5 out of 5

Posted by on 12 Feb 2022

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Comment from Hotel Management

22 Dec 2022 by Kemal Ergul - Guest Experience Champion

Dear Valued Guest, Thank you very much for sharing your valuable review here about our hotel. It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul. Your feedback is very important to us as our guest satisfaction is our main priority. So please be assured that your comments have been shared with related department. These comments are precious for us, as we always strive to get better. Thank you once again. We would love to welcome you back here again on your upcoming trips. Warm Regards

3 out of 5

Posted by on 3 Jun 2021

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Comment from Hotel Management

14 Jun 2021 by gs

Dear Guest, First of all, thank you for choosing our hotel and sharing your valuable opinion with us. We apologize to you for not being able to satisfy you and for not being able to intervene in time to problems that make you unhappy. We will be taking these details as a reference to increase our service quality. If we can have the chance to see you among us again, you will be very happy. Warm Regards, Kemal Ergul Holidayinn Istanbul Old City Guest Experience Champion

5 out of 5
Tolles Hotel, tolle Mitarbeiter, tolles Frühstück. Kann ich nur weiterempfehlen.

Posted by on 2 Mar 2020

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Comment from Hotel Management

5 Mar 2020 by gs

Dear Valued Guest, We are very pleased to read that you had a comfortable stay with us. We highly appreciate your wonderful feedback and we hope to welcome you back again when your travels bring you back to Istanbul. Best Regards Kemal Ergül Guest Experience Champion Holiday Inn Istanbul Old City

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.