14 Jul 2023 by GC
Dear Guest,First of all, thank you for choosing our hotel and sharing your valuable opinion with us. We apologize to you for not being able to satisfy you and for not being able to intervene in time to problems that make you unhappy. We will be taking these details as a reference to increase our service quality. If we can have the chance to see you among us again, we will be very happy.Kind Regards,Kemal ErgulHolidayinn Istanbul Old CityGuest Experience Champion
30 Mar 2022 by Guest Experience Champion
Dear Valued Guest, I am very pleased to read that you had a comfortable stay with us and that you were impressed with our hotel. We highly appreciate your wonderful feedback and we hope to welcome you back again when your travels bring you back to Istanbul. Best Regards Kemal Ergul Guest Experience Champion Holiday Inn Istanbul Old City
12 Oct 2019 by Guest Experience Champion
Dear Valued Guest, We are very pleased to read that you had a comfortable stay with us . We highly appreciate your wonderful feedback and we hope to welcome you back again when your travels bring you back to Istanbul. Best Regards İsmail KOÇ Guest Experience Champion Holiday Inn Istanbul Old City
4 May 2021 by gs
Dear Guest, First of all, thank you for choosing our hotel and sharing your valuable opinion with us. We apologize to you for not being able to satisfy you and for not being able to intervene in time to problems that make you unhappy. We will be taking these details as a reference to increase our service quality. If we can have the chance to see you among us again, you will be very happy. Warm Regards, Kemal Ergul Holidayinn Istanbul Old City Guest Experience Champion
22 Dec 2022 by Kemal Ergul - Guest Experience Champion
Dear Elena, Thank you very much for sharing your valuable review here about our hotel. It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul. Your feedback is very important to us as our guest satisfaction is our main priority. So please be assured that your comments have been shared with related department. These comments are precious for us, as we always strive to get better. Thank you once again. We would love to welcome you back here again on your upcoming trips Warm Regards
26 Feb 2022 by Champion
Dear Valued Guest, Thank you for sharing your wonderful satisfaction comment about our hotel We would like to inform you that we will be pleased to welcome you again at our hotel on your next trip. Regards, Kemal Ergul Guest Experience Champion Holiday Inn Istanbul Old City
22 Dec 2022 by Kemal Ergul - Guest Experience Champion
Dear Valued Guest, Thank you very much for sharing your valuable review here about our hotel. It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul. Your feedback is very important to us as our guest satisfaction is our main priority. So please be assured that your comments have been shared with related department. These comments are precious for us, as we always strive to get better. Thank you once again. We would love to welcome you back here again on your upcoming trips. Warm Regards
14 Jun 2021 by gs
Dear Guest, First of all, thank you for choosing our hotel and sharing your valuable opinion with us. We apologize to you for not being able to satisfy you and for not being able to intervene in time to problems that make you unhappy. We will be taking these details as a reference to increase our service quality. If we can have the chance to see you among us again, you will be very happy. Warm Regards, Kemal Ergul Holidayinn Istanbul Old City Guest Experience Champion
5 Mar 2020 by gs
Dear Valued Guest, We are very pleased to read that you had a comfortable stay with us. We highly appreciate your wonderful feedback and we hope to welcome you back again when your travels bring you back to Istanbul. Best Regards Kemal Ergül Guest Experience Champion Holiday Inn Istanbul Old City