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4.3 out of 5

"Slow service ....................................,,, " More

By a verified traveller on Sun 10 Mar 2019

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Deluxe Room, 2 Single Beds, Poolside

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite, 1 Bedroom, Park View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite, 1 King Bed, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Renaissance Polat Istanbul Hotel. During your stay, you'll be close to Ataköy Marina. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa.

  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy Mediterranean cuisine with ocean views at Terra Mediterranean, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to Ayurvedic treatments, manicures and pedicures or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and basketball
  • Just a 5-minute drive from Capacity Shopping Center and 6 minutes from Ataköy Marina
  • Airport shuttle service available for a fee

Renaissance Polat Istanbul Hotel ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Renaissance Polat Istanbul Hotel

Everyone (1) Business (1) Couples (2) Family (1) Other (1)
4 out of 5
Slow service ....................................,,,

Posted by on 10 Mar 2019

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Comment from Hotel Management

18 Mar 2019 by Bulutas

Dear Valued Guest, Thank you for your feedback. We are sorry to hear that your stay was not up to your expectations. We do hope to welcome you back at Renaissance Polat Istanbul Hotel on your future visits. Best Regards,Burcin ULUTAS Guest Services Supervisor

4 out of 5

Short Break

Very happy with the service, staff & facilities. Great location close to the airport. Great views. Breakfast smashing with wide choice.

Posted by on 8 Jan 2015

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5 out of 5
Le calme et la piscine Par contre le personnel du breakfast ne Parle pas du tout anglais très dur pour la communication et pas de professionnalisme

Posted by on 4 Jul 2021

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Comment from Hotel Management

7 Jul 2021 by BULUTAS

Dear Valued Guest, Thank you very much for your time and your review. We hope to welcome you back again at Renaissance Polat Istanbul Hotel in the future. Sincerely, Burcin ULUTAS Guest Services Supervisor

4 out of 5

Garden Rooms nichts für Business

Zum dritten Mal innert einiger Jahre im Renaissance Polat. Preis - Leistung ist gut und grundsätzlich bin ich zufrieden. Dieses Mal wurde ich in ein 'Garden Room' gebucht. Ein nächstes Mal werde ich wieder auf ein Zimmer im Hauptgebäude mindestens in der 10. Etage oder höher bestehen. Zu den Garden Rooms muss man einen langen Weg, vorbei an Wellnesszenter und Aussenpool machen, es gibt keinen Durchgang im Haus. Die Zimmer bieten keine Aussicht und es hat nur einen ganz kleinen Tisch um arbeiten zu können. Vorteil ist dafür, dass man die WLAN-Free Zone vom Pool nutzen kann und nicht 10 EUR pro 24 Std. für WLAN bezahlen muss.

Posted by on 29 Jul 2015

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4 out of 5

Mertg

Top lage sehr nette personal schöne aussicht. Einzige problem war das die Dusche/Badewanne nicht 5 sterne waren.. Weil sie fast auseinander fielen.

Posted by on 4 Sep 2014

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4 out of 5

OCEAN SUITE

Die Suite war sehr geräumig und die Aussicht aufs Marmarameer sehr schön. Ausstattung und Teppichboden sind etwas in die Jahre gekommen und staubwischen und staubsaugen kennt man wohl nicht. Das Bett wurde täglich frisch bezogen und sämtliche Tücher im Bad wurden gewechselt. Auch mit Toilettenartikeln wurden wir grosszügig versorgt. Das Bad ist allerdings ziemlich veraltet aber funktionstüchtig. Eine Clublounge im 21. Stock ist von 8.00 bis 24.00 geöffnet und es steht ein kleines aber gutes Frühstücksbuffet gratis zur Verfügung. Dasselbe am Abend, mit gratis Wein und sogar Spirituosen. Pool und Umgebung sind sehr schön und gepflegt. Auch der Wellnessbereich ist grosszügig angelegt. Das Personal ist im ganzen Hotel sehr freundlich und hilfsbereit. Wir haben uns wohl gefühlt und können das Hotel empfehlen. Wir haben 7 Nächte dort verbracht und trotz Sichtnähe zum Flughafen war keine Lärmbelästigung zu verspüren.

Posted by on 9 Jul 2013

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5 out of 5

Super Hotel

Es war super nahe am Flughafen tolle aussicht, das Hotel ist erstklassik,würde immer wieder hingehen. Das Frühstück im Hotel war ausgezeichnet, es fehlte an nichts, andere Hotels könnten sich davon eine Scheibe abschneiden.

Posted by on 12 Jan 2013

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About the Renaissance Polat Istanbul Hotel

Location Sahil Yolu Caddesi No:2, Istanbul, Istanbul 34149

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 20 September to 15 May:

  • One of the swimming pools

The property will be renovating from 23 July 2024 to 31 October 2024 (completion date subject to change). The following areas are affected:

  • One of the dining venues
  • Exterior

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Property Features

Renaissance Polat Istanbul Hotel offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business centre and 13 meeting rooms are available. Event space at this hotel measures 356511 square feet (33121 square metres) and includes a conference centre. A children's pool, a seasonal outdoor pool, and a fitness centre are also featured at the luxury Renaissance Polat Istanbul Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Istanbul hotel is smoke free.

  • 437 guestrooms or units
  • 27 levels
  • 2 dining venues
  • 356511 sq ft of conference space
  • 33121 sq. m of conference space
  • Built in 1993
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Istanbul Yesilyurt Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Renaissance Polat Istanbul Hotel offers 437 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Electric kettle
  • Luxury bedding
  • Pillow options
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Terra Mediterranean – Overlooking the ocean and pool, this restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Marmara Fish Restaurant – Overlooking the ocean and pool, this seafood restaurant specialises in seafood and serves lunch and dinner. Open daily.

Bar Noblesse – Overlooking the ocean and pool, this lobby lounge only serves light fare. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Basketball on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Renaissance Polat Istanbul Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Renaissance Polat Istanbul Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Alipay and WeChat Pay

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a security system

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay and WeChat Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • WeChat Pay
  • Carbon monoxide detector
  • Smoke detector
  • Mobile payments
  • Alipay
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 35 for adults and from EUR 3955 for children
  • Airport shuttle fee: EUR 120 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: EUR 8 per day
  • Valet parking fee: EUR 10 per day
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Renaissance Istanbul
  • Istanbul Polat Renaissance
  • Istanbul Renaissance Hotel
  • Polat Renaissance Istanbul
  • Polat Renaissance Istanbul Hotel
  • Renaissance Hotel Polat
  • Renaissance Istanbul Polat
  • Renaissance Polat
  • Renaissance Polat Istanbul
  • Renaissance Polat Istanbul Hotel
  • Renaissance Polat Hotel
  • Renaissance Istanbul
  • Istanbul Renaissance
  • Renaissance Polat Istanbul
  • Renaissance Polat Istanbul Hotel Hotel
  • Renaissance Polat Istanbul Hotel Istanbul
  • Renaissance Polat Istanbul Hotel Hotel Istanbul

You should know

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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