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4.3 out of 5

"Good location near marina, bakirkoy restaurants, shopping centres, and ferry to Kadikoy. Transport provided to Istanbul attractions but need to book a ... " More

By Britis abroad on Fri 14 Sep 2012

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Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Premium Twin / Club Twin

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Premium / Club

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Non Smoking, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Park Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sheraton Istanbul Atakoy Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Galleria Atakoy. Free WiFi in public areas, a free area shuttle and a free manager's reception are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Treat yourself to massages, body scrubs or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Galleria Atakoy and a 3-minute drive from Carousel Shopping Center
  • Free local-area, shopping centre and bus station shuttle shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Sheraton Istanbul Atakoy Hotel ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Sheraton Istanbul Atakoy Hotel

Business (1) Couples (1) Family (1)
4 out of 5

Sheraton Istanbul Atakoy

Good location near marina, bakirkoy restaurants, shopping centres, and ferry to Kadikoy. Transport provided to Istanbul attractions but need to book and not always available. Airport tranfer only available at certain times (working hours) which is dissappointing for a five star hotel. Staff tend to be reactive rather than proactive in that not all were friendly and helpful, many adopted take it or leave it attitudes. Exceptions were the female staff in the club lounge and the domestic staff. There is lack of attention to detail in that you have to ask repeatedly if you want the tea/coffee/coffeemate replenished in your room ( apparently this is the duty of the minibar staff.) Also shampoo etc was a bit hit and miss . We enjoyed the club lounge buffet in the evenings but noted that alcohol included only local red, white, rose wine,and beer nothing else. Again you needed to ask for buffet items to be replacedin the evening and milk to be replaced at breakfast time( in the club lounge) and also for alcohol to be replaced ( if you did not arrive exactly on time) Did we enjoy our stay? - yes. Was it value for money and reflective of a five star hotel sadly no.

Posted by on 14 Sep 2012

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4 out of 5

Geschäftsreise+Wochenendaufenthalt

Schönes Hotel mit toller Aussicht auf den Bosporus. Einziger Abstrich: WLAN nicht im Preis imbegriffen.

Posted by on 10 Apr 2015

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5 out of 5

excellent, rien à dire Plus que parfait

Arrivée pour du business à Istanbul Emplacement ideal par rapport à l'aéroport et navette gratuite entre hotel et aéroport toutes les heures

Posted by on 17 Jan 2014

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Property Features

Sheraton Istanbul Atakoy Hotel offers its guests a full-service spa, a marina, and an indoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre, 14 meeting rooms, and limo/town car service. Event space at this hotel measures 21528 square feet (2000 square metres) and includes a conference centre. A children's pool, a seasonal outdoor pool, and a health club are also featured at the luxury Sheraton Istanbul Atakoy Hotel. An area shuttle within 100 metres, A shopping centre shuttle and a bus station shuttle are free. Parking is available for a fee. The property offers extended parking privileges. Smoking is allowed in designated areas at this 5-star Istanbul hotel.

  • 1 building
  • 285 guestrooms or units
  • 24 levels
  • 2 dining venues
  • Conference rooms
  • 21528 sq ft of conference space
  • 2000 sq. m of conference space
  • Built in 2009
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Sofa bed
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free long-term parking , Free self parking , Valet parking (surcharge)

Transport

  • Train station: Atakoy Station (2 km / 1.3 mi)
  • Property shuttles: Free area shuttle within 100 metres, shopping centre shuttle, and bus station shuttle; airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Sheraton Istanbul Atakoy Hotel offers 285 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Beds feature premium bedding. A pillow menu is available. 36-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. This Istanbul hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of bedsheets (on request)

Food & Drink

The hotel hosts a free manager's reception daily.

Cookbook – This restaurant serves breakfast and brunch.

Trendy Bar – This poolside gastropub specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Kapeleia – On-site restaurant. Reservations are required. Open daily.

Sheraton Gourmet – On-site café. Open daily.

24-hour room service is available.

Nearby Activities

A marina and a health club are featured at the hotel. An indoor pool, a children's pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Golf lessons available nearby
  • Sailing nearby
  • Health or beauty spa nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Sheraton Istanbul Atakoy Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TRY 1500.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: TRY 3500 per accommodation, per stay (maximum TRY 3500 per stay), plus a deposit of TRY 3500 per night
  • Weight limit: 37 lb per pet
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Grey water recycling system
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • UnionPay
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Car not required
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Service animals not allowed
  • Parking height restrictions apply
  • Renewable energy source - solar
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TRY 1250 for adults and from TRY 625 for children
  • Airport shuttle fee: TRY 2000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: TRY 200 per day
  • Pet deposit: TRY 3500 per night
  • Pet fee: TRY 3500 per accommodation, per stay (maximum TRY3500 per stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TRY 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atakoy Hotel Istanbul
  • Atakoy Istanbul Hotel
  • Atakoy Sheraton Hotel Istanbul
  • Hotel Sheraton Istanbul Atakoy
  • Sheraton Atakoy
  • Sheraton Atakoy Hotel
  • Sheraton Atakoy Hotel Istanbul
  • Sheraton Hotel Istanbul Atakoy
  • Sheraton Istanbul Atakoy
  • Sheraton Istanbul Atakoy Hotel
  • Sheraton Istanbul Atakoy
  • Sheraton Istanbul Atakoy Hotel Hotel
  • Sheraton Istanbul Atakoy Hotel Istanbul
  • Sheraton Istanbul Atakoy Hotel Hotel Istanbul

You should know

  • The seasonal pool will open on 01 June and close on 01 September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.