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Azul Ixtapa Grand All Inclusive Suites & Spa

4.5 star property

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Photo gallery for Azul Ixtapa Grand All Inclusive Suites & Spa

3 outdoor pools, pool umbrellas
Minibar, in-room safe, desk, iron/ironing board
Lobby
Games room
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Room service

Explore the area

Map
Paseo Punta Ixtapa, Lote 2, Zona Hotelera II, Ixtapa, GRO, 40880
  • Linda Beach
    ‪8 min walk‬
  • Varadero Beach
  • Quieta Beach
    ‪3 min drive‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪29 min drive‬

Room options

View all photos for Luxury Suite

Minibar, in-room safe, desk, iron/ironing board

Luxury Suite

  • Ocean view
  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room

Minibar, in-room safe, desk, iron/ironing board

Luxury Room

  • Ocean view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite One Bedroom

Minibar, in-room safe, desk, iron/ironing board

Master Suite One Bedroom

  • Ocean view
  • 126 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Room Standard With Ocean View

Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With View

Minibar, in-room safe, desk, iron/ironing board

Room Superior With View

  • Sleeps 3
  • 1 King Bed

Similar properties

3 outdoor pools, pool loungers

Barceló Ixtapa All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very good, (1002)
The price is CHF 289
for 1 room
includes taxes & fees
8 Jun - 9 Jun
Barceló Ixtapa All Inclusive

About this property

Azul Ixtapa Grand All Inclusive Suites & Spa

Luxury property on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Azul Ixtapa Grand All Inclusive Suites & Spa's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Azul Ixtapa Grand All Inclusive Suites & Spa offers 323 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to balconies or patios. 37-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 18 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Azul Ixtapa Grand All Inclusive Suites & Spa. During your stay, you'll be connected to the convention centre and just a quick walk from Playa Azul Grand. Features include free WiFi in public areas and free self-parking, plus 3 outdoor pools. Some of the pet-friendly amenities that this property offers include food and water bowls, an off-lead area and pet-sitting services.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Mexican cuisine with ocean views at Flor de Agave, one of the property's 4 restaurants and 4 bars/lounges
  • WiFi for a fee
  • Take a swim in the 3 outdoor pools
  • Treat yourself to body scrubs, body wraps or massages at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes tennis courts, a gym and mini golf
  • Within a 10-minute walk of Playa Azul Grand and Playa Carey
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls, an off-lead area and pet-sitting services
Azul Ixtapa Grand All Inclusive Suites & Spa is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Azul Ixtapa Grand All Inclusive Suites & Spa offers its guests 3 outdoor swimming pools and a fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, an arcade/games room, and gift shops/newsstands are also featured at the luxury Azul Ixtapa Grand All Inclusive Suites & Spa. Self parking is free.

This 4.5-star Ixtapa property is smoke free.

Flor de Agave – Overlooking the ocean and pool, this restaurant specialises in Mexican cuisine and only serves dinner. A children's menu is available. Reservations are required.
Bambu y Sakura – This restaurant specialises in Fusion cuisine and only serves dinner. A children's menu is available. Reservations are required. Open selected days.
Olivo y Vid – This restaurant specialises in Italian cuisine and only serves dinner. A children's menu is available. Reservations are required. Open selected days.
Acqua – Overlooking the pool, this buffet restaurant serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Acqua
  • Bambu y Sakura
  • Flor de Agave
  • Olivo y Vid

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Sailing
  • Shopping
  • Table tennis
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 1449 per pet, per night
  • Only dogs are allowed
  • Food and water bowls, an off-lead area, pet-sitting services and pet-grooming services are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 150 per day (rates may vary)
  • Pet fee: MXN 1449 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Azul Grand All Inclusive Suites
Azul Grand Suites
Azul Ixtapa Grand
Azul Ixtapa Grand All Inclusive
Azul Ixtapa Grand All Inclusive Suites
Azul Ixtapa Grand Suites
Ixtapa Grand Azul
Azul Ixtapa Grand All Inclusive Suites All-inclusive property
Azul Grand All Inclusive Suites All-inclusive property
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Grand Inclusive Suites
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Ixtapa Grand All Inclusive Suites & Spa Ixtapa

Azul Ixtapa Grand All Inclusive Suites & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1002 reviews
Rating 8 - Good. 235 out of 1002 reviews
Rating 6 - Okay. 108 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place!! Clean, friendly, great food-everything you need for a fantastic holiday! Would definitely go back!
Stayed 7 nights in Feb 2025

8/10 Good

Charlotte l

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Feb 2025

8/10 Good

Cindy Lou, Onalaska

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. Rooms were very nice. Quite far from anything. Need to take bus or taxi. Beach was not walkable. Very rocky. Two kinds of beer. A light (takate) and a dark beer(not sure name) no smoking anywhere on grounds or beach. Need to walk to street out front of hotel on street. Not much of a nightlife as only one lobby bar after 4pm. Pool bar closes at 6pm. One musical show at night at sister resort at 8:30pm. Dogs are welcome. Always keep your pool towel receipts each day. Tried to charge us 50 Us$'s at checkout. But i had all receipts. Food is very good and specialty restaurants very good. Really liked shrimp kabobs at bbq/steakhouse but they don't tell you they have them. Just ask! Great stay but very very hot and humid and far from everything.
Stayed 15 nights in Feb 2025

10/10 Excellent

Shannon Rose

Travelled with group
Liked: Amenities
Beautiful property, great food, excellent service
Stayed 7 nights in Feb 2025

8/10 Good

Kathleen

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was beautiful. Service wasn’t the best. Never stocked the refrigerator unless you asked. Had to ask for towels. Plus we got things stolen at the pool area. That was very disappointing
Stayed 10 nights in Feb 2025

8/10 Good

MITRA, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great food. Problems: 1) No shuttle service to other property where the entertainment is at night. 2) Pool is very cold. 3) No entertainment at night so it got pretty boring.
Stayed 8 nights in Feb 2025

10/10 Excellent

Sally, Pleasant Hill

Travelled with group
I didn’t like the few choices for dinner at night. The refrigerator was not stocked like advertised. The property was beautiful.
Stayed 10 nights in Feb 2025

10/10 Excellent

Jose Eduardo Vazquez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, amazing view! Staff is very friendly. The only issue is that you can’t book the restaurants that you want, because there is a limit of them. We went for 7 nights and only allowed 3 restaurants, the other days had to be in the buffet. (Disappointed).
Stayed 7 nights in Feb 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Amenities
5 stars
Stayed 6 nights in Feb 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 21 nights in Jan 2025

8/10 Good

Kimberly

Stayed 6 nights in Feb 2025

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Service was poor
Stayed 7 nights in Feb 2025

2/10 Terrible

SANG CHUL, La Palma

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This is all inclusive hotel, but it is difficult to make a reservation at the restaurant, and the buffet food in particular is the worst.
Stayed 3 nights in Feb 2025

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was truly amazing
Stayed 8 nights in Feb 2025

6/10 Okay

Barbara, St. Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We did find a couple cockroaches in the room, which was disheartening
Stayed 7 nights in Feb 2025

8/10 Good

GORDON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property 10 out 10 food 7.5 out of 10 staff 10 out of 10
Stayed 7 nights in Jan 2025

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well appointed hotel with a very friendly staff. Lot's of great options on the buffets. The specialty restaurants left a bit to be desired. Their availability was limited and the staff seemed rather stretched to handle the the customers they had. While it was nice to have an occasional "sit-down" meal, the food quality was actually below what we found at the buffet. The only other issue we had was our in-room refrigerator did not work and was not repaired or replaced during our stay.
Stayed 7 nights in Jan 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Ronald George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery is beautiful. Very relaxed atmosphere.
Stayed 14 nights in Jan 2025

6/10 Okay

Margaret, Cottage Grove

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2025

10/10 Excellent

Brigid

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It advertises kayaking and sailing but neither was available. Resorts on either side had both.
Stayed 7 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful resort. Amazing views of the ocean in every room.
Stayed 6 nights in Jan 2025

6/10 Okay

Marcia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like all the stairs and the beach was too small. Food was kind of blah.
Stayed 7 nights in Jan 2025

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
t was our first time in Zihua/Ixtapa and we had a lovely time at this resort. If you're looking to be in the thick of either town, this resort is a ways from both but accessible by taxi. It is perfectly situated to enjoy Isla Ixtapa, Playa Linda, etc. When I booked, I saw that this was rated a 5-star hotel, I'd say it's solidly a 4-star hotel after our visit. The good: * amazing view from our room - we were on the 23rd floor right below the penthouse suites and the views were amazing. miss the gorgeous view and people watching. Initially, we were on a lower floor but I just asked if there was anything higher available - just ask nicely! * the food - generally solid food at the specialty restaurants - italian, bambu asian fusion, the steakhouse BBQ, the oysteria and I thought the buffet options (especially lunch) were solid * the service was generally great - we both speak a bit of Spanish and were able to converse with the team and they really appreciated the gesture and that maybe improved our services. special shout out to: Vale, Tatiana, Yair, Tono, Alejandro, Alberto, Cinthia and Beatriz The not so good: * limit to specialty restaurant reservations - this wasn't clear to us at check-in but even staying for 7 days, we were limited to only 3 official reservations during our stay. * limited restaurant availability - la cevicheria is only open certain days, this should be clearer chair reserving - this was insane to see. all that said, we had fun and would come back!
Stayed 7 nights in Jan 2025

10/10 Excellent

Sydney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Mostly Spanish speaking.
Stayed 15 nights in Jan 2025