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Azul Ixtapa Grand All Inclusive Suites & Spa

4.5 star property

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Photo gallery for Azul Ixtapa Grand All Inclusive Suites & Spa

3 outdoor pools, pool umbrellas
Balcony
Lobby
Exterior
Minibar, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • All-inclusive
  • Pool
  • Room service

Explore the area

Map
Paseo Punta Ixtapa, Lote 2, Zona Hotelera II, Ixtapa, GRO, 40880
  • Linda Beach
    ‪8 min walk‬
  • Varadero Beach
    ‪9 min walk‬
  • Quieta Beach
    ‪19 min walk‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪42 min drive‬

Room options

View all photos for Luxury Suite

Minibar, in-room safe, desk, iron/ironing board

Luxury Suite

  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room

Minibar, in-room safe, desk, iron/ironing board

Luxury Room

  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite One Bedroom

Minibar, in-room safe, desk, iron/ironing board

Master Suite One Bedroom

  • 126 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Room Standard With Ocean View

Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With View

Minibar, in-room safe, desk, iron/ironing board

Room Superior With View

  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view

Las Brisas Ixtapa

  • On private beach
  • Pool
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, (1400)
The price is CHF 161
for 1 room
includes taxes & fees
27 Mar - 28 Mar
Las Brisas Ixtapa

About this property

Azul Ixtapa Grand All Inclusive Suites & Spa

Luxury property on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Azul Ixtapa Grand All Inclusive Suites & Spa's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Azul Ixtapa Grand All Inclusive Suites & Spa offers 323 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to balconies or patios. 37-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 18 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Azul Ixtapa Grand All Inclusive Suites & Spa. During your stay, you'll be connected to the convention centre and just a quick walk from Varadero Beach. Features include free WiFi in public areas and free self-parking, plus 3 outdoor pools. Some of the pet-friendly amenities that this property offers include food and water bowls, an off-lead area and pet-sitting services.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Mexican cuisine with ocean views at Flor de Agave, one of the property's 4 restaurants and 4 bars/lounges
  • WiFi for a fee
  • Take a swim in the 3 outdoor pools
  • Treat yourself to massages, facials or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes tennis courts, a gym and mini golf
  • Within a 10-minute walk of Varadero Beach and Playa Azul Grand
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls, an off-lead area and pet-sitting services
Azul Ixtapa Grand All Inclusive Suites & Spa is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Azul Ixtapa Grand All Inclusive Suites & Spa offers its guests 3 outdoor swimming pools and a fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, an arcade/games room, and gift shops/newsstands are also featured at the luxury Azul Ixtapa Grand All Inclusive Suites & Spa. Self parking is free.

This 4.5-star Ixtapa property is smoke free.

Flor de Agave – Overlooking the ocean and pool, this restaurant specialises in Mexican cuisine and only serves dinner. A children's menu is available. Reservations are required.
Bambu y Sakura – This restaurant specialises in Fusion cuisine and only serves dinner. A children's menu is available. Reservations are required. Open selected days.
Olivo y Vid – This restaurant specialises in Italian cuisine and only serves dinner. A children's menu is available. Reservations are required. Open selected days.
Acqua – Overlooking the pool, this buffet restaurant serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Acqua
  • Bambu y Sakura
  • Flor de Agave
  • Olivo y Vid

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Sailing
  • Shopping
  • Table tennis
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 1449 per pet, per night
  • Only dogs are allowed
  • Food and water bowls, an off-lead area, pet-sitting services and pet-grooming services are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 150 per day (rates may vary)
  • Pet fee: MXN 1449 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Azul Grand All Inclusive Suites
Azul Grand Suites
Azul Ixtapa Grand
Azul Ixtapa Grand All Inclusive
Azul Ixtapa Grand All Inclusive Suites
Azul Ixtapa Grand Suites
Ixtapa Grand Azul
Azul Ixtapa Grand All Inclusive Suites All-inclusive property
Azul Grand All Inclusive Suites All-inclusive property
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Grand Inclusive Suites
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Ixtapa Grand All Inclusive Suites & Spa Ixtapa

Azul Ixtapa Grand All Inclusive Suites & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1003 reviews
Rating 8 - Good. 239 out of 1003 reviews
Rating 6 - Okay. 107 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Jorge

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

BEVERLEY, Langley

Travelled with partner
Dogs are welcome now which is a nice touch...but when you get several in the buffet and they start barking IT IS NOT A GOOD IDEA. Some of the servers are welcoming and helpful but most have no English and it is frustrating tryi g to get information. Aqua fitness continues to start late and finish esrly. The instructor continually looks at her wtch..not impressed.barking
Stayed 2 nights in Dec 2024

6/10 Okay

BEVERLEY

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Aqua fit is a lark. The time to start is not 12noon as advertised. The gals star 12:10 ish if they show up at all.
Stayed 1 night in Dec 2024

6/10 Okay

Estanislao

Travelled with family
Liked: Cleanliness
Contraté una pulsera VIP pero la verdad no tiene ninguna diferencia a las demas, muy cortantes al final de mi estancia, no hubo show como dicen, se ponen a dar mantenimiento en esos días que uno se hospeda, no abren el restaurante oriental en esos días así que mi estancia por esta Ocasión NO FUE AGRADABLE
Stayed 2 nights in Dec 2024

8/10 Good

Julia

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Good size rooms food was good and plentiful
Stayed 1 night in Sep 2024

10/10 Excellent

Marilyn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The infinity pool needs to be changed back to adults only. Have no idea why small children in floaties are allowed in an infinity pool. Very difficult for adults with mobility issues to enter the pool because if all the children playing in the shallow area and on the stairs. This really needs to be remedied.
Stayed 11 nights in Nov 2024

10/10 Excellent

Griselda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great couples place to stay! The food could be better, but the drinks are worth it.
Stayed 4 nights in Nov 2024

8/10 Good

Cheryl Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Masoud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, the view is incredible, food was delicious, activities and shows were great, kayaking to the island and sailing are also included, maybe they can add an air hockey table to the family room and a room for teenagers with video games, overall great vacation!
Stayed 4 nights in Nov 2024

10/10 Excellent

Yuridiana

Stayed 2 nights in Nov 2024

6/10 Okay

Nellie

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
They tried to upgrade my room. I didn’t pay extra. So I was put in a room that smelled like mold.
Stayed 4 nights in Nov 2024

4/10 Poor

Thomas, Fountain Valley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Spacious, quiet rooms, excellent gym and friendly staff. Sub-standard buffet with stale waffles, dry eggs an no bacon, tiny beach, no evening entertainment and isolated with nothing within walking distance. Issue with check-in that made us pay 200 pesos per night for Wi-Fi that was supposed to be included per their website. Bad way to begin our stay.
Stayed 3 nights in Nov 2024

6/10 Okay

Vanessa

Stayed 3 nights in Oct 2024

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Azul Grand Hotel for 5 nights and 6 days Check in was straight forward, they did put us in a double bed instead of 1 king like I selected in Expedia, they informed there was no rooms available had to wait one day for us to switch rooms, they also tried to upsell us on premium wifi and the master suite, but the hotel had wifi ready for every inch of the hotel🤔 Room was clean and great only had one issue with the jacuzzi not working maintenance had to come in and repair the water pump, other then that room was great and the view was incredible, btw almost nothing included in the room just basic shampoo and soap, bring your own tooth paste, tooth brush etc. They did have a store downstairs that sold everything for a good price. Food was amazing, the buffet was tasty and had different options everyday we loved the 3 specialty restaurants food was very good. Drinks were kind of watered down not too sure how much alcohol they put in. Spa was nice and had decent prices, we did a masaje and facial for 160$ for two people. They had a sauna and an ice bath, which was a nice touch. Overall compared to other all inclusive resorts I been in (Cancun,Playa de carmen, Puerto Vallarta) Grand Azul was a good value for what you get everyone was so nice and friendly.
Stayed 5 nights in Nov 2024

6/10 Okay

Thaylin Leanne

Liked: Cleanliness
This is the 4th time we have stayed here, with a large gap during Covid of course. Things seem to have changed from customer-focused, to money-grabbing practices towards repeat non-local guests. Dining staff at the buffet, restaurants and pools were great, however, with check-out procedures never once explained to us and certainly handled differently than our last stays at Azul Grand, we were forced to pay $1,400 pesos at 2PM even though we vacated our guest room at check out time of noon. We stayed in the cool of our friends room until it was time for a taxi to the airport at which time we were accused of staying late in our room. The resort is far from busy, and even though we did not even arrive to stay until a full 48 hours after we were due to check in, thanks to a failed Westjet Connection, the Supervisor on Duty Saturday Yazael literally demanded we pay this ridiculous late fee.
Stayed 7 nights in Nov 2024

10/10 Excellent

Holger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, hospitality was amazing. Lots of activities at the resort. The view is amazing.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ricardo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel food was one of the best food for buffet style that I ever experienced
Stayed 3 nights in Oct 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente propiedad
Stayed 3 nights in Oct 2024

8/10 Good

Christy

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Edgar

Stayed 2 nights in Sep 2024

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

RON

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms had unobstructed ocean view. Very clean and tidy rooms, super friendly staff. One thing we found annoying was that the elevators seem to take a long time to reach our floor. One of the activities at the resort is mountain biking, Vladimir our guide did a great job on the 13’s km ciclopista(bike trail) near the resort through the jungle. Strongly recommend it overall a great experience.
Stayed 2 nights in Sep 2024

8/10 Good

Fernando

Sigue teniendo un nivel alto en la calidad del hotel y sus servicios
Stayed 3 nights in Sep 2024