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Sara Suites Ixtapa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sara Suites Ixtapa

Outdoor spa tub
Outdoor pool
Outdoor pool
Property entrance
In-room safe, free WiFi, bed sheets

Reviews

7.2 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Boulevard Ixtapa MZ-4 LT 19-A, Col Marina Ixtapa, Ixtapa, GRO, 40880
  • El Palmar Beach
    5 min walk
  • Marina Ixtapa
    10 min walk
  • Magic World Aquapark
    11 min walk
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    26 min drive

Room options

View all photos for Double Room

In-room safe, free WiFi, bed sheets

Double Room

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Quadruple Room

In-room safe, free WiFi, bed sheets

Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room

In-room safe, free WiFi, bed sheets

Business Room

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

In-room safe, free WiFi, bed sheets

Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

In-room safe, free WiFi, bed sheets

Triple Room

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Room

Honeymoon Room | In-room safe, free WiFi, bed sheets

Honeymoon Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Room

Honeymoon Room | In-room safe, free WiFi, bed sheets

Honeymoon Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room | In-room safe, free WiFi, bed sheets

Junior Room

  • 45.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Honeymoon Room

Honeymoon Room | In-room safe, free WiFi, bed sheets

Honeymoon Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master)

In-room safe, free WiFi, bed sheets

Suite (Master)

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property
Emporio Ixtapa
On private beach
Pool
Hot tub
All-inclusive
4.1 out of 5, Very good, (1004)
The price is CHF 158
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Emporio Ixtapa

About this property

Sara Suites Ixtapa

Hotel in Ixtapa with 24-hour front desk and outdoor pool
Along with an outdoor pool, this hotel has a restaurant and a children's pool. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and express check-in are on-site.
Sara Suites Ixtapa offers 33 air-conditioned accommodations, with a safe. Televisions come with cable channels.

Bathrooms include a shower. This Ixtapa hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

An outdoor pool and a children's pool are on site.
During your stay at Sara Suites Ixtapa, you're just a quick walk from El Palmar Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Mexican cuisine while dining at El Buque
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Delfiniti and 5 minutes on foot from El Palmar Beach
There's a restaurant on site. WiFi is free in public spaces. Sara Suites Ixtapa offers its guests an outdoor pool and a children's pool. Sara Suites Ixtapa also features tour/ticket assistance, a garden, and concierge services.
El Buque – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • A restaurant

Restaurants on site

  • El Buque

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 38-inch TV with cable channels

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 20

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sara Suites Ixtapa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10 AM to 10 PM
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Sara Suites Ixtapa Hotel
Sara Suites Hotel
Sara Suites Ixtapa
Sara Suites
Sara Suites Ixtapa Hotel
Sara Suites Ixtapa Ixtapa
Sara Suites Ixtapa Hotel Ixtapa

Sara Suites Ixtapa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 34 out of 131 reviews" "
Rating 8 - Good. 43 out of 131 reviews" "
Rating 6 - Okay. 26 out of 131 reviews" "
Rating 4 - Poor. 16 out of 131 reviews" "
Rating 2 - Terrible. 12 out of 131 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

ANGELES

Business traveller
Disliked: Amenities, property conditions & facilities
This hotel Sara suites have so much mild in bathroom area smells bad, room have mold everywhere the place is birty ,sink DIDNT work shower head DIDNT work has mild walls , pool area dirty floors tables outside,floors this place I don’t recommend it ! I ask to speak with manager or owner the reception told me to write a letter but no money back so I check out I left the hotel because is NOT GOOD THIS HOTEL IN THE PICTURES LOOK DIFFERENT BUT WHEN YOU GET THERE IS BAD AND NO PARKING EITHER. Don’t Wasted your money!
Stayed 1 night in Jul 2024

6/10 Okay

Jose

Travelled with family
This hotel no good condition shower room to small
Stayed 7 nights in Feb 2024

10/10 Excellent

Guillermo, Daly City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Lesslie

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad experience, would not recommend and definitely would not stay there again. Night front desk lady was very rude and had an attitude, offered no help with bad toilet and said to fix it myself.
Stayed 2 nights in Jun 2023

10/10 Excellent

Guillermina

Stayed 2 nights in Feb 2023

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2022

6/10 Okay

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Door lock was broken. Dead bolt lock did not work. You get what you pay for. Extra small.
Stayed 2 nights in May 2022

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing it was really bad and housekeeping took personal items
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Everything was exelent pool location staf thanks for it
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
We didn’t like: Bugs in the room, unruly noisy guests,no clean bed sheets everyday, not enough bath towels, and poor house keeping,(among other things) Things we liked: Great location, and friendly staff. P.S In the future we won’t be lodging at this hotel hotel
Stayed 10 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 10 nights in Mar 2019

8/10 Good

Ian, Milton Keynes

Liked: Cleanliness
Basic hotel with small pool & laid back attitude
The Sara Suites is a low cost, quite basic hotel on the "wrong" side of the road from the beach. Rooms are sparse - there was no chair at all, but clean and with an excellent air-conditioning system - very quiet and kept the room constantly cool. The bed was comfortable, once you had removed the plastic undersheet (I replaced it with a towel, just in case it got too hot in the night!). My room safe may not have been working (or it may have needed new batteries). There's enough storage space, and the shower was fine , though it took a long time for the hot water to run through at the end of the corridor. Although reception is manned 24 hours, staff are laid back and don't speak much English, and you can gain uncontrolled access to the hotel round the back, so security is minimal - but it doesn't feel like a place where that matters too much. The restaurant was only open on Friday/Saturday, and most of the items on the lunch menu were unavailable - but 500m away ion the centre of the village there are dozens of restaurants offering as wide range of Mexican and international food. (The nearest restaurant is possibly the most expensive in town). It's quite close to the Mango discotheque and on Sunday night I was kept awake - nothing the hotel can do about this. The pool is pleasant - kept clean, quite small but not too crowded. Although the hotel has a "quiet" policy from 2200-0800, in practice you can swim in the pool at almost any time (it's lit past midnight).
Stayed 6 nights in Jun 2018

4/10 Poor

jason, texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thought it was a suite type hotel, hence Sara Suites. Not! No fridge, no microwave, no coffe pot. They tried to make me pay again. Told them I had paid you with my Visa card. Had to ask for water bottles as there was only one in our room. The bed was on a cement slab with only a mattress. Very uncomfortable to sleep on. The breakfast was horrible and the coffee at the restaurant tasted like iodine! Yuk! All in all, I would not stay there again, nor recommend it to anyone. The staff was not friendly.

2/10 Terrible

justin, canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look elseware
Worst trip of our lives no hot water ,no speaky the Engla was the only English we heard gamma fiesta is were to stay

10/10 Excellent

Jose luis

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno
Stayed 2 nights in Jun 2024

6/10 Okay

MARIA LIDIA

Localizacion adecuada
Stayed 3 nights in May 2024

10/10 Excellent

Iván

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fue muy placentera mi estancia
Stayed 2 nights in Apr 2024

10/10 Excellent

Yamel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 2 nights in Mar 2024

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Algo descuidado
Stayed 1 night in Feb 2024

4/10 Poor

María Hilaria

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Mobiliario muy deficiente , sin ninguna silla, mesa o buró y en malas condiciones , la ropa de blancos en malas condiciones colcha y almohadas, llaves de agua lavabo en malas condiciones y regadera tapada con un chorrito de agua se bañaba uno , WC con fugas en llaves, el internet mala señal
Stayed 1 night in Feb 2024

10/10 Excellent

Francisco

Stayed 2 nights in Feb 2024

8/10 Good

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Solo sirva para dormir
Le hace falta mantenimiento al hotel, los dispensadores de jabón de baño se ven sucios, pésimo el internet, solo sirve para dormír, mucho ruido de la alberca y se veían muy sucias
Stayed 5 nights in Jan 2024