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Tesoro Ixtapa Beach Resort

3.0 star property

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Photo gallery for Tesoro Ixtapa Beach Resort

Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Reception
On the beach, free beach cabanas, sun-loungers, beach towels
2 restaurants, breakfast, lunch, dinner served; international cuisine
Garden

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • All-inclusive
  • 24/7 front desk
  • Pool
  • Housekeeping

Explore the area

Map
Boulevard Ixtapa S/N Lote 5, Zona Hotelera I, Ixtapa, GRO, 40884
  • El Palmar Beach
    ‪2 min walk‬
  • Delfiniti
    ‪4 min walk‬
  • Magic World Aquapark
    ‪10 min walk‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, 2 Bathrooms, Partial Ocean View

Suite, 2 Bedrooms, 2 Bathrooms, Partial Ocean View | Minibar, in-room safe, WiFi

Suite, 2 Bedrooms, 2 Bathrooms, Partial Ocean View

  • 119 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Room, Partial Ocean View

Junior Room, Partial Ocean View | Minibar, in-room safe, WiFi

Junior Room, Partial Ocean View

  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Partial Ocean View

Standard Room, Partial Ocean View | Minibar, in-room safe, WiFi

Standard Room, Partial Ocean View

  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Garden View

Standard Room, Garden View | Minibar, in-room safe, WiFi

Standard Room, Garden View

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room With Garden View

Minibar, in-room safe, WiFi

Room With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room With Partial Sea View

Minibar, in-room safe, WiFi

Room With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior With Sea View

Minibar, in-room safe, WiFi

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Superior With Sea View

Minibar, in-room safe, WiFi

Suite Superior With Sea View

  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Front of property

Krystal Ixtapa with optional All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
3.6 out of 5, Good, (1007)
The price is CHF 129
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Krystal Ixtapa with optional All Inclusive

About this property

Tesoro Ixtapa Beach Resort

On beach with outdoor pool, near El Palmar Beach
At Tesoro Ixtapa Beach Resort, hit the beach, dine on-site at La Mar or enjoy a drink at one of the property's 2 bars/lounges.
Tesoro Ixtapa Beach Resort offers 206 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
Our customers tell us that they enjoy the helpful staff at Tesoro Ixtapa Beach Resort. During your stay, you're just a quick walk from El Palmar Beach. You'll find features such as 2 restaurants, 2 bars and an outdoor pool.
  • For dining with ocean views, stop by La Mar, one of the property's 2 restaurants and 2 bars/lounges
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests speak favourably about the helpful staff and the overall condition of the property
  • Steps from El Palmar Beach and 9 minutes by car from Zihuatanejo Bay
Tesoro Ixtapa Beach Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with complimentary cabanas. After a day at the beach, enjoy amenities at Tesoro Ixtapa Beach Resort such as an outdoor pool and a children's pool.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is available in public spaces for a fee.

Smoking is allowed in designated areas at this 3-star Ixtapa property.

La Mar – Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
El Mesón – This restaurant specialises in international cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included
Room service during certain hours
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Lessons/classes/games

Dancing
Language

Entertainment

On-site entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 80 per day)
  • Available in some public areas: WiFi (MXN 80 per day)

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Mesón
  • La Mar

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (86 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tesoro Ixtapa Beach Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 150.0 per night.
  • Cots (infant beds) are available for MXN 150.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 80.00 per day (rates may vary)
  • Fee for in-room wired Internet: MXN 120.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: MXN 80.00 per day (rates may vary)
  • Crib (infant bed) fee: MXN 150.0 per night
  • Rollaway bed fee: MXN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for 2 nights for any bookings where payment for the stay will be made on site instead of at the time of booking. If the card is declined, guests have 24 hours to provide an alternate card or the reservation will be cancelled.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Ixtapa Tesoro
Tesoro All Inclusive
Tesoro Ixtapa
Tesoro Ixtapa All Inclusive
Ixtapa Tesoro Hotel
Tesoro Hotel Ixtapa
Tesoro Ixtapa Hotel Ixtapa
Tesoro Ixtapa All Inclusive All-inclusive property
Tesoro All Inclusive All-inclusive property

Tesoro Ixtapa Beach Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 148 out of 627 reviews
Rating 8 - Good. 209 out of 627 reviews
Rating 6 - Okay. 148 out of 627 reviews
Rating 4 - Poor. 86 out of 627 reviews
Rating 2 - Terrible. 36 out of 627 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Lizbeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención es muy buena, las personas que laboran son muy amables.
Stayed 4 nights in Aug 2024

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Graciela

Disliked: Staff & service
Stayed 5 nights in Jul 2024

2/10 Terrible

Ivan

10/10 Excellent

Hilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida es deliciosa y el hotel muy agradable
Stayed 3 nights in Jun 2024

10/10 Excellent

Monica, Independence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Martin Neil

Travelled with partner
Liked: Cleanliness, staff & service
Good pool bed Lacked ambience a nice bar and comfortable areas Pool closed at 7.00 pm Could of made more use of the pool area and sea backdrop Beautiful beach
Stayed 7 nights in Mar 2024

8/10 Good

Elizabeth

Stayed 2 nights in Feb 2024

4/10 Poor

NORA ESTHER

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was unsatisfied with the real facility vs th described at the photographs
Stayed 3 nights in Feb 2024

2/10 Terrible

Leah

Travelled with family
Disliked: Cleanliness, staff & service, amenities
If you are looking for a fun enjoyable trip for your family and friends, DO NOT stay at Tesoro. Terrible customer service. You were not allowed to have any food or drinks in the pool area. My husband was told to take off his shirt in the pool because it wasn't one that was used for sun protection. We were constantly watched when we were at the pool, we felt like we were back in grade school. They also give out day passes to residents for the pool, so it was always full. They have ONE restaurant for their "all inclusive" package that had terrible food. My family didn't eat there one time. It closes multiple times during the day, so it wasn't even an option half the time. The only good thing about this place is they cleaned our room daily. We were even told by the locals who provided our excursions that this was a terrible hotel and to never stay here. Horrible experience. Do not go here.
Stayed 8 nights in Feb 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
The entire staff was beyond wonderful. Every staff member that I encountered was friendly and helpful. Many of them doing hard jobs, working long days, and their attitudes were excellent. We arrived a little early and we’re put in Villa 13. The beachfront location was great, but the Villa was old and not well maintained. The hot water wasn’t hot, and the water pressure was only enough to use 1 bathroom at s time, even though we paid for 2. We spoke to the staff at the front desk about it, and they immediately sent a maintenance man over. He was able to turn up the temperature on the undersized water heater, but basically told us that he couldn’t do anything about the pressure. We were a group of 6, and there were other issues, so my wife and her sister, again, spoke to the front desk. This time they agreed to move us to a better unit. Villa 10. It was much better. Overall is was definitely satisfactory. The buffet food with the all inclusive package was good. In fact the best I’ve ever had at an all inclusive resort. The dining room staff worked so hard to make sure that all guests were fed well and on time. Again, I can’t say enough good things about the wonderful staff. Despite the facilities being dated, and problems at Villa 13, it was overall a pretty good stay.
Stayed 3 nights in Jan 2024

2/10 Terrible

Brenda, Oxnard

Stayed 5 nights in Dec 2023

4/10 Poor

Gustavo

Stayed 3 nights in Dec 2023

4/10 Poor

Margarita

Stayed 3 nights in Dec 2023

10/10 Excellent

Oscar Leonardo

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una estancia bastante agradable. Como puntos a favor: un lugar bastante cuidado, fresco y limpio, con reglas claras. ¡Los felicito! Leí comentarios sobre la repetitividad de la comida, sin embargo, yo no noté eso, al contrario, muy buena variación de comida, y el restaurante de especialidades, ¡magnífico! Por otra parte, la zona de playa enfrente del hotel muy bien cuidada, las áreas de comida con aire acondicionado, la piscina limpia, entre otras cosas muy buenas. Repito, ¡felicidades! 👏👏👏
Stayed 3 nights in Dec 2023

4/10 Poor

Sandra

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was bad. The bed was dirty and I asked to get new sheets and they said it would be a fee for new sheets. Never returning again
Stayed 2 nights in Nov 2023

2/10 Terrible

Sandra

Travelled with family
Disliked: Amenities
You get what you pay for. It’s probably worth paying more for a different place. Don’t recommend
Stayed 2 nights in Nov 2023

8/10 Good

Andy

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness
The food was surprisingly very good and the highlight of the stay, The hotel itself has seen better days (dirty floors, mold on lamps, broken wall plugs) another downside was the service of the staff as we had to ask for 2 days for new sets of towels before they finally brought them.

4/10 Poor

Danny D

Disliked: Cleanliness, staff & service
Over all not Good.
De todo a todo mal, pagamos por cama King y nos dieron QUEEN. Y la comida malisima muy poco para escoger. Los postres muy pocos. El Restaurant de Especialidades cerrado. Mas no botana en area de playa ni alberca.
Stayed 2 nights in Sep 2023

8/10 Good

Juan Carlos

Stayed 3 nights in Aug 2023

8/10 Good

Efrain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Salvo que nos tocaron unos vecinos de habitación muy ruidosos, todo estuvo muy bien, en especial quiero felicitarlos por proporcionar trabajo a personas de la tercera edad, todo un excelente servicio del personal, solo falta un poco más de limpieza en los baños de la alberca
Stayed 3 nights in Aug 2023

8/10 Good

DANIEL

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023

4/10 Poor

Vladimir

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel areas did not look very clean. Beverages were of very bad quality and some food seemed not in very good stated or prepared. And last but not least, staff not friendly nor helpful.
Stayed 3 nights in Apr 2023

10/10 Excellent

Omar R

Stayed 3 nights in Apr 2023