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HAY Hotel Alsancak

3.0 star property

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Photo gallery for HAY Hotel Alsancak

Lobby sitting area
Front of property
Reception
Breakfast, lunch and dinner served
Deluxe Twin Room | 1 bedroom, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
1476 / 1 sokak no 5 Alsancak Konak, Izmir, 35220
  • Place, Izmir Harbour
    ‪3 min walk‬
  • Place, Izmir Port
    ‪2 min drive‬
  • Place, Konak Square
    ‪5 min drive‬
  • Airport, Izmir (ADB-Adnan Menderes)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, minibar, in-room safe, desk

Standard Double Room

9.0 out of 10
Wonderful
(10 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Single Room

Economy Single Room | 1 bedroom, minibar, in-room safe, desk

Economy Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

  • 21 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, minibar, in-room safe, desk

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About this property

HAY Hotel Alsancak

Hotel with a restaurant, near Izmir Port
This hotel features a restaurant, a bar/lounge and 24-hour room service. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
HAY Hotel Alsancak offers 53 air-conditioned accommodations with minibars and a safe. LED televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at HAY Hotel Alsancak, you're just a quick walk from Kordonboyu. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 4-minute drive from Smyrna and a few minutes from Izmir Port
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. HAY Hotel Alsancak also features a library, concierge services, and complimentary newspapers in the lobby.

Smoking is allowed in designated areas at this 3-star Izmir hotel.

For a fee, guests can enjoy to-go breakfast on weekdays from 7:30 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 4 per day)

Food and drink

  • Breakfast to-go available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately EUR 12 for adults and from EUR 8 for children
  • Nearby parking fee: EUR 4 per day (164 ft away)
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Front desk staff will greet guests on arrival at the property.
Property Registration Number 19326

Property is also known as

HAY Alsancak
HAY Hotel Alsancak Hotel
HAY Hotel Alsancak Izmir
HAY Hotel Alsancak Hotel Izmir

HAY Hotel Alsancak Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 137 out of 203 reviews
Rating 8 - Good. 43 out of 203 reviews
Rating 6 - Okay. 8 out of 203 reviews
Rating 4 - Poor. 9 out of 203 reviews
Rating 2 - Terrible. 6 out of 203 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Great bathroom.
Stayed 1 night in Jun 2025

10/10 Excellent

Cameron

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Best location in Izmir. Right on main pedestrian shopping and dinning street. One block from Aegean sea. Excellent service. Nice rooms. Excellent breakfast. Ive stayed in many Izmir hotwls in this area this was by far the best.
Stayed 3 nights in Jun 2025

10/10 Excellent

Selale

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean rooms. Front desk was super helpful.
Stayed 1 night in May 2025

10/10 Excellent

TAMER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most kind and helpful staff, Definitely would stay at this hotel for my future trips.
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 5 nights in Feb 2025

10/10 Excellent

Shanshan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. There are a lot of restaurants near by. The coast is within walking distance. Good staff welcoming us.
Stayed 1 night in Jan 2025

10/10 Excellent

Iain

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all helpful and spoke good English. Breakfast was lovely. Location near to the cruise ship terminal was perfect. Walking distance.
Stayed 1 night in Sep 2024

10/10 Excellent

HAMIDREZA

Stayed 1 night in Aug 2024

8/10 Good

SAEED

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Used this hotel whilst on business. Convenient location and the staff were friendly. Good breakfast. Would stay here no problem.
Stayed 3 nights in Jun 2024

8/10 Good

Akhil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms are nice and have comfy beds, and decent breakfast. The hotel staff were extremely hospitable and went beyond to help you out.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mohamed, East Riffa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in city center Alsancak , walkable to tram and ferry, shopping and dining is all around, staff are so friendly and cooperative , love to stay again…
Stayed 4 nights in Apr 2024

10/10 Excellent

Fuad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, thank you!
Stayed 4 nights in Nov 2023

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Wherever I lay my hat.

The reception at the hotel was luke warm to say the least . It was hardly a heartfelt welcome rather a few solemn words. Had a couple of drinks at the attached ‘Irish’ bar. This was possibly the least authentic Irish bar that I have ever been to . Rap music was played and the only thing Irish about it was a few plastic Guiness signs . Absolutely no atmosphere whatsoever. Breakfast was okay . Not a great choice but compared to other Turkish hotels just average. In essence the hotel is nothing to rave about . Just somewhere to lay your hat for the night.
Stayed 1 night in Oct 2023

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Close to the waterfront, restaurants, and shopping. The staff was amazing!
Stayed 2 nights in Sep 2023

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel and staff

It was for one night staff where excellent, friendly and helpful, room was beautiful, comfortable and spacious couldn’t be better
Stayed 1 night in Oct 2022

10/10 Excellent

Alina

Stayed 1 night in Aug 2022

10/10 Excellent

Mohamed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is awesome, in the center of Izmir city, the staff are so friendly and they will make your life easy… keep up the good work
Stayed 7 nights in Aug 2022

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location,near port restaurants and tram.guys on front desk were extremely helpful.
Stayed 3 nights in May 2022

10/10 Excellent

Nizamettin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gino

Nice good clean l very happy see you soon
Stayed 1 night in Mar 2022

4/10 Poor

Katherine, Hamilton

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Current construction in area means you can’t walk to hotel. Waited more than 30 mins for shuttle. COVID check process is over the top. HES code and Temp would have been sufficient not another form which they could have emailed in advance, Lack of English spoken, which is surprising and an airport hotel. Won’t stay there again.
Stayed 1 night in Mar 2022

4/10 Poor

Ha

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Location is good. Property is new but so small. The room is too small. Staff is not flexible. With the price i guess it is ok. And it is a boutique hotel so small is what you should expect.
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, nice hotel, wonderful showers

Fantastic location - walking distance to train station (the train connects to airport) and right next to a large walking district that goes quite a ways down the coast, with tons of coffee shops, meze bars, and restaurants with ocean views. The rooms are clean and modern, the beds were comfy, and this was the most glorious shower this American tourist experienced in all of Turkey.
Stayed 3 nights in Dec 2021

10/10 Excellent

Dogan Irmak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021