Courtyard by Marriott Jackson

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Courtyard by Marriott Jackson

Breakfast served
Breakfast served
Exterior
Outdoor pool
Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Pet-friendly
  • Air conditioning
  • Parking included

Explore the area

Map
6280 Ridgewood Court Drive, Jackson, MS, 39211
  • Country Club of Jackson
    7 min drive
  • Zaxby's
    6 min walk
  • Jackson Station
    12 min drive
  • Madison, MS (DXE-Bruce Campbell Field)
    7 min drive

Room options

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Courtyard by Marriott Jackson

Suburban hotel with fitness centre and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Change of bedsheets is available on request
Courtyard by Marriott Jackson offers 117 air-conditioned accommodations with a safe and free newspapers. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Televisions come with premium cable channels and pay-per-view films. Hypo-allergenic bedding and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Courtyard by Marriott Jackson, you'll be within walking distance of Tougaloo College. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 3-minute drive from Tougaloo College and a few minutes from Woodworth Chapel
  • Pets welcome for a fee
Courtyard by Marriott Jackson offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Courtyard by Marriott Jackson also features coffee/tea in common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This 3-star Jackson hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.
Courtyard by Marriott Jackson has a restaurant serving breakfast only.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: USD 8.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 29 October to 1 March:
  • Swimming pool
The property will be renovating from 10 December 2024 to 28 February 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Laundry facilities
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 8.95 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10 AM to 10 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Jackson
Courtyard Marriott Hotel Jackson
Courtyard Marriott Jackson
Jackson Courtyard
Courtyard By Marriott Jackson Hotel Jackson
Courtyard Marriott Jackson Hotel
Courtyard by Marriott Jackson Hotel
Courtyard by Marriott Jackson Jackson
Courtyard by Marriott Jackson Hotel Jackson

Courtyard by Marriott Jackson Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 153 out of 461 reviews" "
Rating 8 - Good. 145 out of 461 reviews" "
Rating 6 - Okay. 61 out of 461 reviews" "
Rating 4 - Poor. 57 out of 461 reviews" "
Rating 2 - Terrible. 45 out of 461 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Stayed 2 nights in Sep 2024

2/10 Terrible

Kenya

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Stay at this Hell Hole
The receptionist at the front desk was extremely rude. They didn’t have any king bed rooms available (which was the room type we reserved) and the only option was two queen or full size beds whichever it was. We accepted and went to the room which was smelly and extremely hot to the point it took all night to cool off. When I confronted her she said that was all that was available and if we didn’t want to stay we could go somewhere else! When I told her that Marriott would not be happy with the conditions of the hotel and the rudeness of the service she stated that they were independently owned and they didn’t care! We had been traveling all day and needed our rest so we settled but I was appalled by the level of service this person was giving! Later I came down to see if they may have something for a headache and witnessed this same front desk worker being extremely rude to another customer at which time she canceled his reservation against his will and told him to find another place to stay because he wasn’t staying there! This type of behavior is extremely unacceptable and should not be tolerated by ANY business owner much less a corporate franchise such as Marriott! The rooms and the entire hotel wasn’t up to par to be a two star hotel such as Motel 6!! These are all facts!!
Stayed 1 night in Aug 2024

2/10 Terrible

Alexandra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to feel like you are staying at a CONSTRUCTION SITE then by all means stay here. The pictures are not true to the conditions of the rooms, they are way more outdated. No AC on the floors and dirty and old elevator. Construction debris on the floors and carpet as well as in the room, paint splatters everywhere. Only one lamp as the light in the room, broken TV and Window. Bugs in the shower and ashes on the counter even though it was a non smoking room. We ordered Breakfast and never got any, 25$ in the wind… DO NOT STAY HERE
Stayed 1 night in Jul 2024

6/10 Okay

Dillon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is under construction. Hallway carpet on floor I stayed on was very dirty. No ice machine on room floors worked. Had to go downstairs for staff to get ice from bar area.
Stayed 3 nights in Jul 2024

10/10 Excellent

William

Stayed 1 night in Apr 2024

2/10 Terrible

Fatara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

2/10 Terrible

Ramona, Scurry

Travelled with partner
The room needed to be vacuumed and the hotel smelled of a cover up spray. Wouldn’t stay here again. Very disappointed.
Stayed 1 night in Mar 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Over hang had no footage listed Peanuts on floor between beds Hair dryer bag was empty Shower rod falling down Dirty shoe marks on bathroom floor Very loud air conditioner when it came on
Stayed 1 night in Mar 2024

2/10 Terrible

Vanessa

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room we had showed mold.
Stayed 2 nights in Mar 2024

4/10 Poor

Reuben

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not a fan
Remodeling the lobby does not improve what's more important, a clean UPDATED functional room. I felt like I was in a time warp to 1991 with the fixtures and gross shower.
Stayed 1 night in Feb 2024

10/10 Excellent

Kaden

Stayed 1 night in Feb 2024

2/10 Terrible

Christopher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The facility is horrible. The ceilings are leaky, and carpet is dirty. This place shouldn't be open. The staff was friendly otherwise I would've tried my luck booking some where else . This place is not safe

8/10 Good

Charles

Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Coleta

Stayed 1 night in Nov 2023

6/10 Okay

Tyler

Business traveller
Liked: Cleanliness, staff & service
This is an older Marriot. They are in the process of renovating though. Carpet was worn and stained but everything else was fine. Paid a bit less than I usually do for a Marriott, so it was worth it.
Stayed 1 night in Nov 2023

6/10 Okay

Molly, Fort Irwin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was all very friendly but the room felt dirty with stained carpets and a leaking bathtub faucet.
Stayed 1 night in Nov 2023

8/10 Good

Spencer Hutchens

Good
Stayed 3 nights in Oct 2023

4/10 Poor

Ronald

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
gym and pool spa unavailable
Stayed 2 nights in Sep 2023

10/10 Excellent

Kimberly, Hazlehurst

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property could have a little cleaner carpet needs to be removed or shampoo.
Stayed 2 nights in Aug 2023

2/10 Terrible

BARAJAS

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WASTE OF MONEY!
If I could leave ZERO stars I would.. We stayed here one night on our way to Panama City. I booked a room with a king bed and pull out couch. The room was TINY. Seemed like it used to be an extra storage room that they converted to a hotel room. Our room was also HOT.. There was no AC in the hallway or the rooms on the third floor. We called the front desk at around 10 because we were crammed and HOT.. They thankfully moved us to a room on the first floor (but not without an attitude). This hotel should be ashamed… the pictures on the advertisement are misleading and this hotel is a WASTE of money!
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
A disappointing stay that could have been better
my grandson and I checked in on a Sunday. The room's carpet had a large stain in the middle of the room & it smelled like mildew. i couldn't get the deadbolt to retract after it popped out so i couldn't close the door. i went downstairs to tell the manager at the desk he offered to change my room. he showed me two more rooms both with large stains on the carpets. He said they are about to do renovations so no carpets are being cleaned. he showed me another room carpet dirty but no large stains i decided to take it since he told me he didn't have time to show me another room and it looked and smelled better than the others. I left & came back later that evening and upon further inspection the room was dirty, only the beds were made, sticky stuff on the night table with cup ring stain, bathtub had ring around it and dirt in tub, dust everywhere. i stayed 3 nights asked for my room to be cleaned everyday it was finally cleaned the day before i checked out. and i only received 1 set of towels when there should have been 2. At checkout I voiced my dissatisfaction to the general manager she apologized and said they were cleaning carpets. I guess the manager, just chose to show me rooms that were in that condition. he was very rude as I spoke to the general manager making smart remarks and rolling his eyes. he was very unprofessional. don't know what i did to get on his bad side but the rest of the front desk/staff were very nice, professional and accommodating.
Stayed 3 nights in Jul 2023

8/10 Good

Leory

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Comforting Home Away From Home!
Considering the Hotel under renovation from old to new it was pleasant!
Stayed 6 nights in Jun 2023