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Hilton Garden Inn Jackson/Madison

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Jackson/Madison

Exterior
Lobby
Pool
Lobby
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Pet-friendly
  • Bar
  • Gym

Explore the area

Map
320 New Mannsdale Rd, Madison, MS, 39110
  • Annandale Golf Club
    9 min drive
  • Primos Cafe
    13 min walk
  • Jackson Station
    17 min drive
  • Madison, MS (DXE-Bruce Campbell Field)
    11 min drive

Room options

View all photos for Room

Room | Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room | Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

  • 36 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room | Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed

Minibar, in-room safe, iron/ironing board, free cots/infant beds

1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room | Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn Jackson/Madison

Hotel in Madison with 2 restaurants and 24-hour fitness centre
This hotel features 2 restaurants, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, conference space and dry cleaning.
Hilton Garden Inn Jackson/Madison offers 134 air-conditioned accommodations with minibars and a safe. 37-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Jackson/Madison. During your stay, you'll be close to Canopy Children's Solutions. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • 5 minutes by car from Canopy Children's Solutions and 9 minutes from Annandale Golf Club
  • Cats and dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 2 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1001 square feet (93 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at Hilton Garden Inn Jackson/Madison. Self parking is free.

Smoking is allowed in designated areas at this 4-star Madison hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Garden Grill – This restaurant only serves breakfast.
Room service (during limited hours) is available.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 for adults and USD 8.95 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Garden Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 1,001 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 12.95 for adults and from USD 8.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jackson/Madison
Hilton Garden Inn Jackson/Madison Hotel
Hilton Garden Inn Jackson/Madison Hotel Madison
Hilton Garden Inn Jackson/Madison Madison
Hilton Garden Inn Madison Hotel Madison
Hilton Garn Inn JacksonMason
Hilton Jackson Madison Madison
Hilton Garden Inn Jackson/Madison Hotel
Hilton Garden Inn Jackson/Madison Madison
Hilton Garden Inn Jackson/Madison Hotel Madison

Hilton Garden Inn Jackson/Madison Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 575 out of 895 reviews" "
Rating 8 - Good. 215 out of 895 reviews" "
Rating 6 - Okay. 62 out of 895 reviews" "
Rating 4 - Poor. 22 out of 895 reviews" "
Rating 2 - Terrible. 21 out of 895 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Don

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it
Stayed 1 night in Sep 2024

6/10 Okay

carlton

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Ronald

Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a couple nights for a soccer tournament
Stayed 2 nights in Aug 2024

6/10 Okay

SWATI

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The bathroom looked like it had been used prior to me. There was hair in the shower. The bed was comfortable but I could hear other guest slamming doors. Disappointed
Stayed 1 night in Sep 2024

8/10 Good

Jermaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Terry

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The manager had no customer service skills. When we arrived the tv did not work. Maintenance had to replace a cable. The refrigerator did not work and had to be replace. There was no one who could help my 77 year old wife get on the wifi service offered. The telephone said we were in room 106 when actually we were in room 229. Front desk day people need to learn customer service instead of running to the GM who basically put his finger in my wife's face and told her to either shut up or he would have us escorted off the property. The list goes on but these are some of the highlights of our stay. The property is beautiful but the majority of the staff we encountered need better training. The Maintenace man I think his name was Jerome was the highlight of our stay as he actually knew how to handle the situations thrown at him and did it professionally and with a smile. I would not recommend anyone stay here until the people directly working with the customers who pay their salaries know how to interact.
Stayed 2 nights in Aug 2024

8/10 Good

Imelda

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa, Louisville

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good location, close to shopping /restaurants.easy to locate
Stayed 1 night in Aug 2024

8/10 Good

Jessica

Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Stayed 2 nights in Jul 2024

10/10 Excellent

Beth J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Dustin, Elmhurst

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
Perfect for a tired couple traveling
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a safe feeling neighbourhood around it. Right next to a nice gas station, so it makes leaving the next day very easy and efficient.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Disappointed with most recent stay
Usually a decent and preferred place to stay. I was a bit disappointed this time. Renovations being done. Serval items were broken; Fridge in room, ice maker on all floors except 1. No pool. Room to expensive compared to available amenities.
Stayed 1 night in Jul 2024

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is really nice. So roomy too. Thank you so much. We really appreciate the wonderful service you provided us at checkin. Also, this text checking on how everything is, is a great touch!
Stayed 1 night in Jun 2024

10/10 Excellent

Classie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Adia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location with easy access to Hwy 55. Close to Costco & Walmart. Nice turtle pond in the back.
Stayed 1 night in May 2024

10/10 Excellent

Elizabeth

Travelled with family, Travelled with pets
Liked: Amenities, property conditions & facilities
Very nice property in a safe upscale area. Rooms were spacious and clean. Appreciated the comfortable beds and pillows! Would definitely stay here again.
Stayed 1 night in Jun 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Under construction.
Stayed 2 nights in Feb 2024

10/10 Excellent

Daniel

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast costs extra.
Stayed 1 night in May 2024

10/10 Excellent

Yesica

Stayed 1 night in May 2024