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Holiday Inn Express & Suites Jackson, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Jackson, an IHG Hotel

Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Suite, 1 Bedroom (2 Queen Beds) | Desk, laptop workspace, iron/ironing board, free WiFi
Indoor pool
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
3506 Oneil Dr, Jackson, MI, 49202
  • JAX 60
    3 min drive
  • Olive Garden
    2 min walk
  • Jackson Station
    6 min drive
  • Jackson, MI (JXN-Reynolds Field)
    3 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed (Additional Living Area)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Jetted Tub

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

Desk, laptop workspace, iron/ironing board, free WiFi

Room (Specialty)

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Communications Accessible)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (2 Queen Beds)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom (2 Queen Beds)

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Jetted Tub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Jackson, an IHG Hotel

Hotel in Jackson with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk.
Holiday Inn Express & Suites Jackson, an IHG Hotel offers 78 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Jackson hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Jackson, an IHG Hotel. During your stay, you'll be close to JAX 60. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from JAX 60 and a few minutes from Jackson Crossing Mall
Holiday Inn Express & Suites Jackson, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Jackson, an IHG Hotel also features a vending machine, laundry facilities, and express check-in. Free self parking is available.

This Jackson hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jackson Hotel
Holiday Inn Express Jackson
Jackson Country Inn

Holiday Inn Express & Suites Jackson, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 243 out of 477 reviews" "
Rating 8 - Good. 154 out of 477 reviews" "
Rating 6 - Okay. 48 out of 477 reviews" "
Rating 4 - Poor. 19 out of 477 reviews" "
Rating 2 - Terrible. 13 out of 477 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 1 night in Sep 2024

8/10 Good

Kyleigh

Travelled with partner
Liked: Cleanliness
The property was good this day was good everything was to my liking there was no issues other than breakfast kind of wish there was bacon only sausage was at breakfast
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room had something burned in it and stuffed in the refrigerator previously, could still smell it. Left my glade plug in because it stunk so bad. Centipedes crawling around jacuzzi, room didn’t even look like it had been swept before my stay. Cable didn’t work the entire time I stayed there so had nothing to watch. I’ve stayed here at least 15 times, and I genuinely used to love staying at this hotel. But this stay was the absolute worst and i highly doubt I’ll ever return , especially for how much I paid .
Stayed 3 nights in Aug 2024

8/10 Good

Barb

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to 94 and close to A2.
Stayed 1 night in Aug 2024

10/10 Excellent

Hope

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a very comfortable stay. From the friendly front desk, the relaxing shower and to the comfortable bed; this was a much needed night of rest. I would highly recommend
Stayed 1 night in Aug 2024

8/10 Good

TIANSHU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday in standard
Holiday in standard. Everything is good Except the wall too thin. We can hear someone talking next to our room
Stayed 1 night in Aug 2024

8/10 Good

Deana

Stayed 1 night in Jun 2024

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE ROOM WAS COMFORTABLE; HAD AN ODOR THOUGH, LIKE IT HAD HAD A PREVIOUS WATER ISSUE; OTHER THAN THAT, IT WAS COMFORTABLE.
Stayed 1 night in Aug 2024

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed with a late check in. Very friendly service. Nice comfortable king bed. Excellent breakfast! We will stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Stayed 1 night in Jul 2024

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in May 2024

10/10 Excellent

Kyle

Stayed 4 nights in Jul 2024

8/10 Good

Richard

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Michele

Stayed 1 night in Jul 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean. Safe
Stayed 2 nights in Jun 2024

8/10 Good

Sheryl

Liked: Cleanliness, staff & service
The hotel and employees were good. The only negative were both beds were very squeaky so they made noise every time we turned over. The breakfast was good, although we would have loved a gluten free bread, cereal, or muffin option.
Stayed 1 night in Jun 2024

8/10 Good

Osha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a convenient and nice hotel. We never did get into the pool because it was too busy with kids. The breakfast was pretty good, but was not stocked well toward the end of the time period. The AC lacked a continuous fan setting which would have been better for sleeping. Staff was nice.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2024

10/10 Excellent

John, Rehoboth Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and room. Great bedding. Wonderful experience all around. Only bad thing was no 24 hour coffee. Other than that, great stay.
Stayed 2 nights in Jun 2024

8/10 Good

claudia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very nice. That’s the only good thing I can say. We will not stay there again.
Stayed 1 night in Jun 2024

2/10 Terrible

Nicole

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
My room was not ready at the 3o’clock check in time so my daughter had to get ready for her basketball game in a friend’s room. Then when we asked for a late check out they said they were maxed out so I had to rush back in between games to check out. I stay in hotels for travel basketball nearly every weekend and I’ve never had one that wasn’t ready by checkout time!
Stayed 1 night in May 2024

6/10 Okay

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The towels other guests jeft all over the pool deck and at least one in the pool.
Stayed 1 night in May 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
All the employees were very nice and helpful.
Stayed 2 nights in May 2024

6/10 Okay

Gailvonia

Business traveller
The bathtub was dirty, the room smelled like dogs and cats.
Stayed 4 nights in May 2024

8/10 Good

Cammie

Stayed 2 nights in May 2024