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Hyatt Place Jackson/ Ridgeland

3.0 star property

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Photo gallery for Hyatt Place Jackson/ Ridgeland

Exterior
Lobby
Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

Map
1016 Highland Colony Pkwy, Ridgeland, MS, 39157
  • Topgolf
    ‪3 min drive‬
  • Tougaloo College
    ‪6 min drive‬
  • Country Club of Jackson
    ‪10 min drive‬
  • Madison, MS (DXE-Bruce Campbell Field)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (High floor)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed (High floor)

  • Sleeps 6
  • 1 Queen Bed

View all photos for Room, 1 King Bed (High Floor)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (High Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Mobility Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Room

Holiday Inn Express Jackson - Ridgeland by IHG

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, (281)
The price is CHF 116
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Holiday Inn Express Jackson - Ridgeland by IHG

About this property

Hyatt Place Jackson/ Ridgeland

Hotel in Ridgeland with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and a business centre.
Hyatt Place Jackson/ Ridgeland offers 126 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. This accommodation offers separate dining areas. Flat-screen televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Place Jackson/ Ridgeland. During your stay, you'll be within walking distance of Canopy Children's Solutions. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 2-minute drive from Canopy Children's Solutions and a few minutes from Topgolf
  • Pets welcome for a fee (restrictions apply)
Hyatt Place Jackson/ Ridgeland offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business centre. The business-friendly Hyatt Place Jackson/ Ridgeland also features complimentary newspapers in the lobby, a front desk safe, and a lift. Free self parking is available.

This 3-star Ridgeland hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Hyatt Place Jackson/ Ridgeland has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Jackson
Hyatt Place Jackson/ Hotel
Hyatt Place Jackson/ Hotel Ridgeland
Hyatt Place Jackson/ Ridgeland
Hyatt Place Jackson/Ridgeland Hotel Ridgeland
Hyatt Place Ridgeland
Hyatt Place Jackson Ridgeland Hotel
Hyatt Place Jackson Hotel
Hyatt Place Jackson Ridgeland
Hyatt Place Jackson Ridgeland
Hyatt Place Jackson/ Ridgeland Hotel
Hyatt Place Jackson/ Ridgeland Ridgeland
Hyatt Place Jackson/ Ridgeland Hotel Ridgeland

Hyatt Place Jackson/ Ridgeland Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 453 out of 1000 reviews
Rating 8 - Good. 219 out of 1000 reviews
Rating 6 - Okay. 157 out of 1000 reviews
Rating 4 - Poor. 93 out of 1000 reviews
Rating 2 - Terrible. 78 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Danielle

Disliked: Cleanliness, property conditions & facilities, room comfort
Passing through to get to sick relative
Made reservation for one date and got to the hotel and somehow it got changed to another. Finally got all that straightened out and get to my room. The AC/heating unit did not work along with the shower being very moldy and smelled. Got a new room and got my stuff moved to new room. New room the bathroom fan made a horrible noise and couldn’t get it to quit along with shower being moldy. At this point it is really late so I shut the bathroom door and used tv do take care of fan noise. I always pile all linens before I leave and when I stripped bed noticed some blood stains on mattress which really grossed me out. Tried to tell front desk person but they never showed up before I left that morning.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Mark

Liked: Cleanliness
Location was great.
Stayed 1 night in Nov 2024

6/10 Okay

Ondray

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not stay there again!!!!!
The bathroom was not clean, there was hair all over the bathroom. Didn’t get a response from the manager, we were referred to talk to Hotel.com instead of the manager taking care of the issue.
Stayed 1 night in Nov 2024

10/10 Excellent

Fredrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and very friendly. Breakfast was good
Stayed 2 nights in Nov 2024

4/10 Poor

Stacey

Liked: Staff & service
Disliked: Cleanliness
I was so disappointed in the quality of the room. The shower curtain was dirty/moldy as well as there being mold on the shower walls. The shower head was rusting and full of calcium buildup. The towels were flimsy and dingy. The bedding was dingy as well. The clock and light fixtures were dusty. The plugs next to the bed were warped and would not hold well. There was only one trash can in the room. The lighting at the sink is terrible. This was such a disappointment for a Hyatt property. Positive side, the check in was easy and staff was professional and polite.
Stayed 3 nights in Oct 2024

8/10 Good

Sakeyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice.
Stayed 1 night in Oct 2024

8/10 Good

Velma

Stayed 2 nights in Oct 2024

6/10 Okay

Constance

Travelled with family and small children
Liked: Staff & service
Staff was nice and helpful. We could hear the people above us walking and dropping stuff ALL night. That was the only downside to our stay. After leaving something in the room, one of the cleaning ladies met me in the parking lot when I was about to leave to return my item. I didn’t catch her name but I wanted to thank her! We stayed in room 325.
Stayed 2 nights in Oct 2024

8/10 Good

Ricky

Business traveller
Overall good stay. Breakfast was subpar, but that was my only disappointment.
Stayed 2 nights in Oct 2024

2/10 Terrible

Ann

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible and will never stay at this facility agai
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Z
Great
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

RAZDA SALAHUDDIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check-in I found water logging issue at bathtub. I reported the issue at front desk they shift to another room. I have stayed in Hyatt earlier also at other city and this problem I have faced at other city also. May be they should take some action to mitigate this issue to avoid discomfort for the traveler.
Stayed 1 night in Oct 2024

10/10 Excellent

michelle

Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Wasn’t as clean as it should’ve been. Sheets were very old bc they’re turning brownish.. sink would barely drain and was dirty. I didn’t want to eat inside the room.
Stayed 1 night in Oct 2024

6/10 Okay

Will

Travelled with family
Liked: Staff & service, room comfort
Fine, avoid the breakfast.
The rooms were fine. The lobby needs some work. The breakfast situation is a mess. They don’t have the right tools and don’t seem to care. For example, they seem to want you to use disposable plates that are 10” but the trash can has a 6” hole. So, the customers just end up smashing plates through the hole making a giant mess. All the tables were dirty. No one wipes them during service. There were no buss tubs for silverware, so people just threw them away. Needs managed. Also the food is terrible, but these free breakfasts have a very low bar. Recommend to walk across street to fresh market.
Stayed 1 night in Oct 2024

8/10 Good

Carl

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Valecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

JENNIFER

Travelled with family
Comforting
Was for out of state family medical & legal. Hyatt place was very clean and comfortable considering the somber event. Very comforting
Stayed 4 nights in Sep 2024

8/10 Good

Chris

Stayed 1 night in Sep 2024