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TownePlace Suites by Marriott Jackson

2.5 star property

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Photo gallery for TownePlace Suites by Marriott Jackson

Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Full-sized fridge, microwave, stovetop, dishwasher
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
2002 Bondsteel Drive, Jackson, MI, 49202
  • Jackson Crossing Mall
    ‪3 min drive‬
  • Art 634
    ‪5 min drive‬
  • Keeley Park
    ‪5 min drive‬
  • Jackson, MI (JXN-Reynolds Field)
    ‪6 min drive‬

Room options

View all photos for Studio, 2 Queen Beds

Laptop workspace, blackout curtains, iron/ironing board

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Laptop workspace, blackout curtains, iron/ironing board

Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

43-inch Smart TV with satellite channels, TV

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Courtyard by Marriott Jackson

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (182)
The price is CHF 129
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Courtyard by Marriott Jackson

About this property

TownePlace Suites by Marriott Jackson

Suburban hotel with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
TownePlace Suites by Marriott Jackson offers 102 accommodations with coffee/tea makers and a hairdryer. 43-inch Smart televisions come with premium satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

This Jackson hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites by Marriott Jackson. During your stay, you'll be close to Jackson Crossing Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Jackson Crossing Mall and a few minutes from Rod Mills Park
  • Cats and dogs welcome for a fee
TownePlace Suites by Marriott Jackson offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 300 square feet (28 square metres) and includes conference space. A terrace, barbecue grills, and a picnic area are also featured at TownePlace Suites by Marriott Jackson. Free self parking is available.

This Jackson hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 300 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott Jackson Hotel
TownePlace Suites Marriott Jackson
Towne Suites riott Jackson
TownePlace Suites by Marriott Jackson Hotel
TownePlace Suites by Marriott Jackson Jackson
TownePlace Suites by Marriott Jackson Hotel Jackson

TownePlace Suites by Marriott Jackson Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 95 out of 142 reviews
Rating 8 - Good. 26 out of 142 reviews
Rating 6 - Okay. 7 out of 142 reviews
Rating 4 - Poor. 7 out of 142 reviews
Rating 2 - Terrible. 7 out of 142 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Fast and clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Premier long term stay hotel in Jackson
Great hotel for business travelers, kind staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Loraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated and clean!
Stayed 1 night in Nov 2024

8/10 Good

Lydell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Mike

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and the Hotel is very nice. The breakfast they provided was very good. The cleanliness was apparent. Loved the pool area. You have so many options for dining within minutes.
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anything you would want to eat or buy is within a couple minute drive. The Hotel is a very clean and modern faciility. The pool area is our grandkids favorite reason to visit. The breakfast they provide is very tasty and fresh.
Stayed 1 night in Sep 2024

10/10 Excellent

Keisuke

Stayed 11 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evrrything was very clean and comfy and the front desk man was extremely kind! Pool was a little cold for me but the kids loved it so all around good stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. Our room was just what we needed!
Stayed 2 nights in Sep 2024

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a serious problem during our stay but the manager graciously compensated us with a very large number of BonVoy points..
Stayed 1 night in Sep 2024

10/10 Excellent

Jacob

Stayed 1 night in Aug 2024

10/10 Excellent

John

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Deep clean the carpets and this place is perfect
Great staff and amenities. Floors need deep cleaning.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kanndice

Liked: Cleanliness, staff & service, property conditions & facilities
It is a very nice property. I’ve had the pleasure of visiting several times and I have enjoyed my stay every time
Stayed 1 night in Jul 2024

8/10 Good

Jaclyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, fun lobby with cute details like weather to help guests. We enjoyed our stay.
Stayed 4 nights in Jun 2024

2/10 Terrible

Timothy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was filthy upon entry. Used toilet paper in closet on shelf. Exterior walkway full of cigarettes and trash. I refused to stay and walked next door to Courtyard, it's sister hotel where it was clean and tidy and stayed there. I am fighting with hotels.com now to get a refund. It is noteworthy to state front desk person at this hotel agreed that I should leave given the circumstance and condition of the room.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2024

4/10 Poor

Anna

Disliked: Cleanliness, staff & service, amenities
Our room was disgusting, leftover hair in the bed (like a clump of someone else’s hair), dog hair all over the couch, What looks like a dog poop stain in the middle of the carpet that no one had done anything about. We needed a place to stay, so we made it work, but definitely would not return. If I had any chance of getting money back, I would. Front desk, staff, when present, was friendly
Stayed 2 nights in Jun 2024

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Clean. Safe. Need more choice/ options for breakfast.
Stayed 1 night in Jun 2024

8/10 Good

Bruce

Liked: Staff & service, amenities
Property was difficult to get into from the main street. Not your fault but the street system in from of property is very confusing.
Stayed 6 nights in Jun 2024

8/10 Good

Anthony J

Stayed 3 nights in Jun 2024

8/10 Good

Delorean

Stayed 1 night in Jun 2024

10/10 Excellent

Eddy

Stayed 1 night in Jun 2024

10/10 Excellent

cheryl

Stayed 1 night in Jun 2024

10/10 Excellent

Christin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024