Best Western Palestine Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Palestine Inn

In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Rainfall showerhead, free toiletries, hair dryer, towels
Restaurant
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
1601 W Palestine Ave, Palestine, TX, 75801
  • Redlands Hotel
    2 min drive
  • Palestine Community Theatre
    3 min drive
  • University of Texas at Tyler Palestine Campus
    3 min drive

Room options

Executive Suite, 1 King Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed with Sofa bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed with Sofa bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 3 Double Beds

Standard Room, 1 King Bed with Sofa bed, Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Palestine Inn

Hotel in Palestine with free breakfast and seasonal outdoor pool
Along with a restaurant, this smoke-free hotel has a seasonal outdoor pool and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk.
Best Western Palestine Inn offers 54 air-conditioned accommodations with a safe and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Best Western Palestine Inn. During your stay, you'll be within walking distance of Redlands Hotel. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and conference space
  • Just a 2-minute drive from Redlands Hotel and a few minutes from Palestine Community Theatre
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite business centre. A seasonal outdoor pool, a vending machine, and laundry facilities are also featured at the business-friendly Best Western Palestine Inn. Free self parking is available.

This Palestine hotel is smoke free.

Guests are served a free full breakfast daily.
Best Western Palestine Inn has a restaurant on site.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • A restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in March and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Palestine
Best Western Palestine Inn
Palestine Best Western
Best Palestine Palestine
Best Western Palestine Inn Hotel
Best Western Palestine Inn Palestine
Best Western Palestine Inn Hotel Palestine

Best Western Palestine Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 199 out of 485 reviews" "
Rating 8 - Good. 161 out of 485 reviews" "
Rating 6 - Okay. 62 out of 485 reviews" "
Rating 4 - Poor. 28 out of 485 reviews" "
Rating 2 - Terrible. 35 out of 485 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Melanie

Travelled with family
Disliked: Staff & service, property conditions & facilities
Door did not shut properly. Ice machine did not work. Room I booked weeks in advance was given away the day before and this made each of us not have a bed to ourselves - but had to make do with a short couch. Only bright spot was the complimentary breakfast at the restaurant.
Stayed 1 night in Sep 2024

6/10 Okay

James

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Property was okay, but not Good. Room floors were still dirty, and the grounds were not taken care of very well.
Stayed 2 nights in Sep 2024

2/10 Terrible

Calvin

We were misled on your website
Stayed 1 night in Aug 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service
Most everything was pretty good, except for finding ice. They put the ice machine down on the south end of the units on the 2nd floor, making it difficult or impossible for a person with difficulty of ascending the stops to get to it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tammy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice place to stay.
Our stay was good no noise issues and pool was nice. Everything worked good. Everything was clean. Mattreses were a bit stiff but didn't hurt my sensitive back, a pluss. Nice area where I could work at. Staff was very friendly.
Stayed 2 nights in Aug 2024

6/10 Okay

Stanley

Stayed 1 night in Aug 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

2/10 Terrible

Rocio

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Diego

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wolf spider
Multiple bugs
Stayed 1 night in Aug 2024

2/10 Terrible

Minerva

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches crickets mold mildew and not ao friendly staff when i questioned their star rating
Stayed 1 night in Aug 2024

10/10 Excellent

Roxane

Disliked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Bryan

Hotel was over booked but luckily that had cleaned a room for us.
Stayed 1 night in Jul 2024

4/10 Poor

Paul, Jefferson

Business traveller
Disliked: Staff & service, amenities
There was always someone bursting into the room and the free breakfast was highly inconvenient
Stayed 2 nights in Jul 2024

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
Friendly, helpful staff as I was new to the area. My questions were answered and helpful tips were given to me. I will defintely return there. My room was clean and comfy and well stocked with coffee, and shampoo and lotion and soap and the remote was in the room. Yaaay
Stayed 1 night in Jul 2024

10/10 Excellent

Amy, Bryan

Stayed 3 nights in Jul 2024

10/10 Excellent

Kelley

Stayed 1 night in Jul 2024

6/10 Okay

mike

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Mary

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
1st. room a\c didn't work on a 100 degree day, 2nd. moved to another room, couldn't get card to work 3rd. move to this room and the a\c did work...GREAT!!! Then there were crickets everywhere and in the room...would I go back there NOPE!!!!
Stayed 2 nights in Jul 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Lori

Liked: Cleanliness, amenities
The girls were very helpful and kind room is clean and quite. Will definitely stay here again.
Stayed 1 night in Jun 2024

8/10 Good

Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a divorced mother I travel frequently with kids back and forth to their fathers and we are always looking for some place clean and safe for us to stay. Its harder to find places who have a place to comfortably sleep 6. We found a room that has 3 beds! I will say the building in not anything special from the outside. Looks older. Nothing updated. The room was basic but clean. Only bigs I saw was the pile of dead flies in the window over the air conditioner. It didnt have any odd smells. It was very clean except for the dead flies. The bedding had worn holes in it, including the pillowcases. But was crisp, white and clean. Just needs to be replaced. But Id rather have cleanliness over new bedding! The best surprise of all was the free breakfast was at a diner in the parking lot! Im used to maybe a cold continental breakfast. Maybe a Texas waffle if its fancy lol. But a full breakfast of eggs, sausage, grits, english muffin and hot coffee was surely a surprise to be included in our price! Just please I beg you, please tip your waitress!! She was amazing and didnt treat the hotel guests with vouchers any different. I will be back!!
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel experience
Clean. Best motel in Palestine.
Stayed 1 night in Jun 2024

2/10 Terrible

Esmeralda

Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for the price. Breakfast vouchers were definitely a plus.
Stayed 2 nights in May 2024