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Candlewood Suites New Bern, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites New Bern, an IHG Hotel

Exterior
Suite, 1 King Bed | Private kitchen | Fridge, microwave, stovetop, dishwasher
Premium bedding, individually furnished, desk, iron/ironing board
Reception
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
3465 Dr Martin Luther King Jr Blvd, New Bern, NC, 28562
  • Tryon Palace
    6 min drive
  • Zaxby's
    4 min walk
  • New Bern Station
    6 min drive
  • New Bern, NC (EWN-Coastal Carolina Regional)
    10 min drive

Room options

View all photos for Studio Suite

Room amenity

Studio Suite

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds

Room amenity

Studio Suite, 2 Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Clarion Pointe New Bern

Pool
Breakfast included
Parking included
Free WiFi
4.4 out of 5, Excellent, (417)
The price is CHF 120
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Clarion Pointe New Bern

About this property

Candlewood Suites New Bern, an IHG Hotel

Pet-friendly hotel connected to a shopping centre in New Bern with free parking
This smoke-free hotel features a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning. Weekly housekeeping is available.
Candlewood Suites New Bern, an IHG Hotel offers 80 accommodations with DVD players and free newspapers. This individually furnished accommodation includes desks. Beds feature premium bedding. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Televisions come with cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites New Bern, an IHG Hotel. During your stay, you'll be connected to a shopping centre and within walking distance of Goshen Medical Center New Bern. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi and wired Internet
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and limo or town car service
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Goshen Medical Center New Bern and 6 minutes from New Bern Riverfront Convention Center
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and limo/town car service. A 24-hour fitness centre, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites New Bern, an IHG Hotel. Self parking is free.

This New Bern hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 250 per stay), plus a deposit of USD 75 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD250 per stay)
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Candlewood Suites New Bern, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood New Bern
Candlewood Suites Hotel New Bern
Candlewood Suites New Bern
Candlewood Suites New Bern Hotel New Bern
Candlewood Suites New Bern Hotel

Candlewood Suites New Bern, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 305 out of 564 reviews" "
Rating 8 - Good. 168 out of 564 reviews" "
Rating 6 - Okay. 40 out of 564 reviews" "
Rating 4 - Poor. 30 out of 564 reviews" "
Rating 2 - Terrible. 21 out of 564 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Takeethia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Aug 2024

10/10 Excellent

Charlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well managed clean and front desk person was very helpful and nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed secure. I saw a staff member checking tags to make sure if the vehicle belonged to someone staying at the hotel. That’s good
Stayed 3 nights in Aug 2024

8/10 Good

Violeta

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good customer service. Nice self serve area for snacks.
Stayed 1 night in May 2024

2/10 Terrible

Tammy

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Well, drove three hours for business and super tired. Turned covers down and noticed tiny (what I thought was dirt or something) until one of the tiny pieces started moving. Yep, infestation of bed bugs. Called front desk and was relocated to the room across the hall. After double bagging all my clothes up, taking ANOTHER shower and checking the room that was still too close for comfort, I finally got to sleep a little. My morning and subsequent business suffered. On my way home now and have to wash everything I have in my bag in hot water and throw away my suitcase. I feel like I want to throw it all away as not to infest my home. An apology would’ve been nice but not front desk staff’s fault. Avoid room 203 or check carefully before you get comfortable!
Stayed 1 night in Aug 2024

8/10 Good

kryss

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Business traveller
Stayed 1 night in Aug 2024

10/10 Excellent

Shaikeema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Nathan, Albuquerque

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay right outside New Bern. Staff were extremely helpful and kind.
Stayed 1 night in Jul 2024

10/10 Excellent

Tarlton

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised with the quality of this facility
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
No carpeted rooms! Updated look and feel.
This is a wonderful place to stay! Love the fact that the floors aren’t carpeted. It makes it feel so much cleaner and more updated. Comfortable beds and large tv. Only issue we had at all was when getting into bed my husband turned over his top pillow and there were 3-4 hairs on it as if it hadn’t been changed and new bedding used. Other than that it had a modern, clean, comfortable feel to it. I would definitely stay here again.
Stayed 1 night in Jul 2024

8/10 Good

Palina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was very friendly and helpful. The room was clean, the bed was comfortable. The kitchen had everything, and lots of stores nearby. The fridge was loud and there was pretty hot in the room with no way to adjust the thermostat. And somebody's dog in the room next to ours was crying non-stop. Otherwise everything was fine. Worth the money comparing to other properties around.
Stayed 2 nights in Jul 2024

4/10 Poor

Reba

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was always pleasant. Literally from the front desk representative to the maintenance guy. The property outside looks to be well kept as well. The parking lot is small but it maintained parking for our visit so no complaints there. The hotel seemed pretty clean throughout until we stepped in the room. There was a funny odor. The bathroom curtain had a brown smear on it and was very tattered and worn. Definitely has had its use. There was quite a bit of hair in the tub and on the towel and rags. My son was really grossed out. I personally take my own towels and rags everywhere I go so I didn’t use theirs. The room I had was with 2 queen beds and my bed felt like someone walked through the parking lot and jumped into the bed. There was so much dirt in there. No way the sheets had been cleaned. I couldn’t even sleep the first night bc of the dirty feeling. The second night I was so tired I passed out. I booked this hotel thinking I had booked the Clarion hotel next door with the pool. There is no pool here and no breakfast. I was so disappointed that I hadn’t looked back over those things before booking. 0/10 do not recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

LaShaunda

Stayed 1 night in Jul 2024

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk are cheerful and friendly. The room was very clean. This was my second stay. I would definitely come back again.
Stayed 1 night in May 2024

10/10 Excellent

Rose

Travelled with partner
The staff is very nice. Kitchen was awesome—just what people with special diets need. I didn’t have to bring my own pots and pans, etc
Stayed 1 night in May 2024

10/10 Excellent

frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place....
Stayed 1 night in May 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somewhat inconvenient getting into the parking lot from the main road.
Stayed 1 night in May 2024

8/10 Good

Marybella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised. Rooms are big and clean.
Stayed 1 night in May 2024

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024