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Comfort Suites

2.5 star property

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Photo gallery for Comfort Suites

Exterior
Spa
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Lobby
Desk, iron/ironing board, free cots/infant beds, rollaway beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
301 Willow Creek Pkwy, Palestine, TX, 75801
  • University of Texas at Tyler Palestine Campus
    ‪5 min drive‬
  • Redlands Hotel
    ‪5 min drive‬
  • Texas State Railroad: Palestine Depot
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Non Smoking

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

La Quinta Inn & Suites by Wyndham Palestine

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, (799)
The price is CHF 136
for 1 room
includes taxes & fees
26 Mar - 27 Mar
La Quinta Inn & Suites by Wyndham Palestine

About this property

Comfort Suites

Hotel with free breakfast, in the vicinity of University of Texas at Tyler Palestine Campus
This hotel features an indoor pool, a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and coffee/tea in a common area. Housekeeping is available on request.
Comfort Suites offers 66 accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with sofa beds and desks. Guests can make use of the in-room fridges and microwaves.

This Palestine hotel provides complimentary wireless Internet access. Plasma televisions come with satellite channels. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites. During your stay, you'll be within walking distance of Palestine Regional Medical Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from University of Texas at Tyler Palestine Campus and 6 minutes from Green Park
Comfort Suites offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour business centre and a meeting room are available. The business-friendly Comfort Suites also features a vending machine, a picnic area, and coffee/tea in common area. Self parking is free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 4:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Palestine
Comfort Suites Palestine
Comfort Suites Hotel
Comfort Suites Palestine
Comfort Suites Hotel Palestine

Comfort Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 505 out of 732 reviews
Rating 8 - Good. 164 out of 732 reviews
Rating 6 - Okay. 31 out of 732 reviews
Rating 4 - Poor. 14 out of 732 reviews
Rating 2 - Terrible. 18 out of 732 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shawn

Stayed 1 night in Dec 2024

10/10 Excellent

Alexandria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay!
Everyone was very nice! The breakfast was great! Hotel was very clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Migda

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for the polar express
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
They were were very friendly and helpful
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice size room, above average breakfast buffet, friendly staff.
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Honest Review
The hotel is great for young families! Staff was excellent, very friendly and knowledgeable. The room was nice, the bed was very uncomfortable. We found the extremely low commode odd, very off putting.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Labrisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Overall it was a great stay. Elevator was a little slow but the stay went well.
Stayed 1 night in Nov 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Don

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property itself was nice. We had an issue with our room in particular. The evening clerk was very helpful, but couldn’t resolve the issue. Our a/c unit was blowing hot air when we arrived. The clerk thought she had fixed our issue, but when we returned from our event the room temp was at 92 degrees. The repair man was not available to fix the unit. We ended up having to drive home late at night. I wished we would’ve not had a problem, and I do not blame the clerk. Things break, but it was inconvenient just the same.
Stayed 1 night in Nov 2024

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
The check in process was super easy. The pull out bed had linens in the room . They even provided a child care pckg for my granddaughter
Stayed 1 night in Nov 2024

10/10 Excellent

jerri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Susie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent breakfast choices. Plenty of towels. Was disappointed that the hot tub was out of order. It was a primary reason for selecting the stay. The hot water in the bath tub was luke warm. The bed was Super comfortable.
Stayed 1 night in Nov 2024

2/10 Terrible

Laura

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a family of five. We paid for the extra person as expected. However, upon arriving we noticed that we only had four towels. We called to the front desk for an extra towel and we were denied. Evidently, they only give out four towels per room. I spoke with the manager in person and she said she wasn't allowed to give my an extra towel for the fifth person in our room. Instead, she gave me a very thin, torn up pool towel and said that was the best she could do. It was very torn up and stringy. As thin as paper. I guess we were expected to share a towel? The entire hotel smelled moldy. Our toilet was running nonstop, and our air conditioner kept freezing and stopped working. We had it set to 72 degrees. The coffee maker, cups, and ice bucket were all in the bathroom which is just unsanitary. Terrible hotel. I'm not sure why it was rated so high. That's why we chose to stay here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Blake

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Valerie, Plano

Liked: Cleanliness, property conditions & facilities
We had a wonderful stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend Comfort Suites!
We had a great stay at Comfort Suites. Staff was super friendly and welcoming. We loved the Christmas themed lobby area and our room very roomy. We would definitely stay here again!
Stayed 1 night in Nov 2024

10/10 Excellent

Weston

Stayed 1 night in Nov 2024