Disappointing Stay - Poor Cleanliness and Maintenance
Our experience at this hotel was highly disappointing due to poor cleanliness and lack of maintenance. The carpet was old and visibly dirty, with stains throughout the room, including on the walls and in the bathroom. Many stains were subtle but disgusting upon closer inspection — there were dried spills, fingerprints, and even unpleasant spots around the toilet.
The shower had extremely low water pressure, and the drain was partially clogged, making showers uncomfortable. The air conditioning only blew cold air and failed to warm the room despite adjusting the settings. Additionally, the couches and chairs were stained and looked neglected.
To make matters worse, when my wife went to the pool, there were no towels available, adding to the overall sense of poor service and management.
Overall, the state of the room was unacceptable, and we would not recommend this hotel unless significant improvements are made.
