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Embassy Suites by Hilton Jacksonville Baymeadows

3.5 star property

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Photo gallery for Embassy Suites by Hilton Jacksonville Baymeadows

Lobby
Lobby
Exterior detail
Suite, 1 King Bed, Balcony (Atrium) | 1 bedroom, in-room safe, desk, soundproofing
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Room service
  • Laundry

Explore the area

Map
9300 Baymeadows Road, Jacksonville, FL, 32256

Room options

View all photos for Suite, 1 King Bed (South Wing, Conference)

Suite, 1 King Bed (South Wing, Conference) | 1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed (South Wing, Conference)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony (South Wing)

Room, 2 Double Beds, Balcony (South Wing) | 1 bedroom, in-room safe, desk, soundproofing

Room, 2 Double Beds, Balcony (South Wing)

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (Atrium Building)

Room, 1 King Bed (Atrium Building) | 1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed (Atrium Building)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (South Wing)

Room, 1 King Bed, Balcony (South Wing) | View from room

Room, 1 King Bed, Balcony (South Wing)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Atrium Building, Conference)

Suite, 1 King Bed (Atrium Building, Conference) | 1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed (Atrium Building, Conference)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Atrium Building)

LCD TV

Room, 2 Queen Beds (Atrium Building)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (South Wing Building)

Room, 1 King Bed (South Wing Building) | 1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed (South Wing Building)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | 1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 1
  • 1 King Bed

View all photos for Room, 2 Double Beds (South Wing Building)

Room, 2 Double Beds (South Wing Building) | 1 bedroom, in-room safe, desk, soundproofing

Room, 2 Double Beds (South Wing Building)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony (Atrium)

LCD TV

Suite, 1 King Bed, Balcony (Atrium)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, soundproofing

Suite, 2 Double Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Living area | LCD TV

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Living area | LCD TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Jacksonville Baymeadows

Hotel in Jacksonville with free breakfast and 24-hour fitness centre
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free full breakfast is provided, as well as free wired Internet in public areas, free self parking and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli and Access to hot tub are on-site. Housekeeping is available on request.
Embassy Suites by Hilton Jacksonville Baymeadows offers 277 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on request. Renovation of all guestrooms was completed in February 2020.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
The free breakfast at Embassy Suites by Hilton Jacksonville Baymeadows gets high marks from our customers. During your stay, you'll be close to St. Johns Town Center. Features include free self-parking, free wired Internet and a free manager's reception.
  • Free full breakfast served daily
  • Free wired Internet in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, 6 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 7 minutes by car from St. Johns Town Center and 14 minutes from Mayo Clinic Florida
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Jacksonville Baymeadows offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Wired Internet is free in public spaces.

Event space at this hotel measures 3600 square feet (334 square metres) and includes conference space. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Jacksonville Baymeadows. Self parking is free.

This Jacksonville hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton Jacksonville Baymeadows has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); free wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 3,600 square feet of conference space
  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Baymeadows Embassy Suites
Embassy Suites Baymeadows
Embassy Suites Baymeadows Hotel
Embassy Suites Baymeadows Hotel Jacksonville
Embassy Suites Baymeadows Jacksonville
Embassy Suites Jacksonville
Embassy Suites Hilton Jacksonville Baymeadows Hotel
Jacksonville Baymeadows
Jacksonville Embassy Suites
Embassy Suites Hotel Jacksonville
Embassy Suites Jacksonville Baymeadows Hotel
Embassy Suites Hilton Baymeadows Hotel
Embassy Suites Hilton Jacksonville Baymeadows
Embassy Suites Hilton Baymeadows
Embassy Suites by Hilton Jacksonville Baymeadows Hotel
Embassy Suites by Hilton Jacksonville Baymeadows Jacksonville

Embassy Suites by Hilton Jacksonville Baymeadows Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 562 out of 1010 reviews
Rating 8 - Good. 205 out of 1010 reviews
Rating 6 - Okay. 107 out of 1010 reviews
Rating 4 - Poor. 68 out of 1010 reviews
Rating 2 - Terrible. 68 out of 1010 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas visitor
The room was clean, experienced no issues.
Stayed 1 night in Dec 2024

4/10 Poor

Linda

Liked: Property conditions & facilities
This hotel appeared to be one of the safer ones where you could trust your vehicle to being in the parking lot. I waited about 20 mins for a cart I had been traveling for a couple weeks so I had a lot of luggage. Had to make 4 trips from the 3rd level to my vehical because there were no carts again in the morning. Went for breakfast the line for buffets was approximately 30 people in each line. Went for a quick fix there was nothing! No yogurt, toast not even an apple or banana. No reg coffee. People were like scavengers. Crazy! Never seen anything like it. I truly believe they need to invest in more carts for people who are unable to tranfer luggage or remind their customers to return carts when done. For the hapicap or elderly.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Kateryna

Business traveller
I’ve stayed here three times, but this was the worst experience. While parking was convenient, loud music from a hotel event blasted through the property, and my requested “quiet room” was placed directly above the noise with windows facing the AC units. With doors closed and earplugs, I managed to sleep, but breakfast was uncomfortable due to individuals walking around barefoot or without pants. This stay felt disorganized and disappointing compared to my previous visits.
Stayed 2 nights in Nov 2024

8/10 Good

Shari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Terria

Liked: Cleanliness, staff & service, property conditions & facilities
I just love the property
Stayed 1 night in Dec 2024

10/10 Excellent

Katosha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Dr Marvin R

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
racist check-in clerk ruined it for me
The hotel is amazing...unless you get the german lady (Marion) who questions the black guy "are you a real doctor?" when my credit card says "Dr." and then proceeds to tell you that your payment won't go through while she is obviously trying to "check up on you." I called my bank and they confirmed that no payment had been denied, just as my online statement stated. And yes, I did complain to the manager, who was very professional and decent...and didn't even try to defend the racist comment of her staff. It's 2024, and black people can be as qualified as any one else...unless you're Marion from Germany!
Stayed 2 nights in Nov 2024

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Joanne

Travelled with family
Liked: Staff & service
Hotel is very dated.
Stayed 1 night in Dec 2024

10/10 Excellent

Talisha

The bed was comfortable!
Stayed 1 night in Dec 2024

4/10 Poor

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walked in at 5:20 and didn’t get checked in until 6:25. Stood in line and waited for an hour. Apparently, there were two reservations under my name. When I called one week prior to my check-in to verify there was one room book they clarified there was one room and one booking. I had already booked and paid for my booking. When I got there I was told I still owed the deposit and the one night room charge. I told the lady I already paid for my room and showed her I paid. She was able to fix the issue. The system was extremely slow. This process took FOREVER. I finally get to the room. The soap bottle was completely empty. The bed is so uncomfortable. Both me and my guest could hardly sleep. Also, as we were both falling asleep someone started banging on our room door. I have stayed at multiple embassy suites as they are my go to hotel but this has by far been the worst experience I have had. I can usually let a thing or two go as things happen but this will be an experience that will make me not want to come back.
Stayed 1 night in Dec 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Things went fine. Only hiccup was housekeeping tried to come in before check out time. At this location check out was 12 noon & we were sleeping in. No biggie but that’s the only feedback we had.
Stayed 1 night in Dec 2024

10/10 Excellent

Billy

Stayed 2 nights in Dec 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Qadeera

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great time
Stayed 2 nights in Dec 2024

10/10 Excellent

Orlando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

shontia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Arron

Liked: Cleanliness, staff & service, property conditions & facilities
Our was great. Nice clean well kept property. Breakfast was great!
Stayed 2 nights in Oct 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
The lobby is indoor, with an outdoor feel
Stayed 1 night in Dec 2024

4/10 Poor

Ben

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Disappointing Stay - Poor Cleanliness and Maintenance Our experience at this hotel was highly disappointing due to poor cleanliness and lack of maintenance. The carpet was old and visibly dirty, with stains throughout the room, including on the walls and in the bathroom. Many stains were subtle but disgusting upon closer inspection — there were dried spills, fingerprints, and even unpleasant spots around the toilet. The shower had extremely low water pressure, and the drain was partially clogged, making showers uncomfortable. The air conditioning only blew cold air and failed to warm the room despite adjusting the settings. Additionally, the couches and chairs were stained and looked neglected. To make matters worse, when my wife went to the pool, there were no towels available, adding to the overall sense of poor service and management. Overall, the state of the room was unacceptable, and we would not recommend this hotel unless significant improvements are made.
Stayed 3 nights in Dec 2024

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe here with my 3 boys.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lacshauna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Enjoyed the cocktail reception. Convenient location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseline

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024