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Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

2.5 star property

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Photo gallery for Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Exterior
Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Parking available
  • Breakfast included
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
1413 Prudential Dr, Jacksonville, FL, 32207
  • VyStar Veterans Memorial Arena
    ‪3 min drive‬
  • Daily's Place
    ‪4 min drive‬
  • EverBank Stadium
    ‪5 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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The price is CHF 109
for 1 room
includes taxes & fees
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About this property

Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

Hotel in Jacksonville with free breakfast and 24-hour front desk
Self parking, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a front desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Suites Jacksonville Riverwalk Conv Ctr offers 101 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

During your stay at Extended Stay America Suites Jacksonville Riverwalk Conv Ctr, you're just a quick walk from Jacksonville Historical Center. Features include free breakfast and free WiFi in public areas, plus laundry facilities.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Just a 4-minute drive from VyStar Veterans Memorial Arena and a few minutes from EverBank Stadium
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. Extended Stay America Suites Jacksonville Riverwalk Conv Ctr also features a vending machine, laundry facilities, and a front desk safe. Parking is available for a fee.

This Jacksonville hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 8 per day)

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • Lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 8 per day
  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Jacksonville
Extended Stay America Jacksonville Riverwalk
Extended Stay America Riverwalk
Extended Stay America Riverwalk Hotel
Extended Stay America Riverwalk Hotel Jacksonville
Extended Stay America Riverwalk Jacksonville
Extended Stay America Jacksonville Riverwalk Conv Center Hotel
Extended Stay America Riverwalk Conv Center Hotel
Extended Stay America Riverwalk Conv Center
Extended Stay America Jacksonville Riverwalk Conv Center Hotel
Extended Stay America Riverwalk Conv Center Hotel
Extended Stay America Jacksonville Riverwalk Conv Center
Extended Stay America Riverwalk Conv Center
Extended Stay America Jacksonville Riverwalk
Extended Stay America Jacksonville Riverwalk Conv Center

Extended Stay America Suites Jacksonville Riverwalk Conv Ctr Reviews

Reviews

6.2
Rating 10 - Excellent. 224 out of 1000 reviews
Rating 8 - Good. 203 out of 1000 reviews
Rating 6 - Okay. 174 out of 1000 reviews
Rating 4 - Poor. 179 out of 1000 reviews
Rating 2 - Terrible. 220 out of 1000 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jaime

Travelled with family
Disliked: Cleanliness, room comfort
I did not even fully check in!!!!
Stayed 2 nights in Feb 2025

2/10 Terrible

abbie

Didn’t feel safe staying in this hotel as a single woman.
Stayed 1 night in Feb 2025

4/10 Poor

Dawn

Disliked: Cleanliness, property conditions & facilities
Probably wont stay again
Stayed 1 night in Feb 2025

6/10 Okay

Michael

Business traveller
Disliked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Moses

Stayed 1 night in Feb 2025

2/10 Terrible

Nicolas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice weekend in Jacksonville

Enjoyed the Suite at Extended Stay. Good location to restaurants.
Stayed 2 nights in Dec 2024

4/10 Poor

Eric

Business traveller
Disliked: Cleanliness, property conditions & facilities
The property is dated, massively. The smell inside the rooms are ancient. People are smoking in their rooms and it seeps to your room. Honestly for the price its a bit too much. Needs a huge refresh.
Stayed 1 night in Feb 2025

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Location is better than it first appears. The san Marco area was very close with numerous restaurants and a tram nearby that goes downtown. Only complaints were Hotels.com said breakfast included but was just coffee and pre packaged muffins. Also could really hear people walking above.
Stayed 1 night in Feb 2025

2/10 Terrible

Cheryl

Travelled with family, Business traveller, Travelled with pets
Disliked: Amenities, property conditions & facilities
Nothing
Stayed 2 nights in Jan 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful stay it was peaceful and the staff was wonderful. I would stay again and I would recommend
Stayed 16 nights in Jan 2025

2/10 Terrible

auburn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs bugs bugs
Stayed 1 night in Jan 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay perfect employees perfect Hotel
Stayed 7 nights in Jan 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Misty and Dominique were part of the staff and they were the perfect employees! Definitely Misty, I have told all my friends and family where to stay when to come here! Even though it was downtown it was amazing thank you Misty for an amazing time!
Stayed 1 night in Jan 2025

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Abby who checked us in is such a sweetheart. She made checking in easy and explained any additional fees so there were no surprises. I also enjoyed the very nice lady at checkout but I didn't get her name. Great stay!
Stayed 1 night in Jan 2025

6/10 Okay

Zaira, Leesburg

Travelled with family
Liked: Staff & service
I came in for 1 night and was given a room on the 3rd floor. Not sure if there is a designated floor for people who are more permanent or long stay at this property but the whole hallway smelled HEAVY of food and spices. Perhaps all the carpet should be removed from the hallways and rooms, for that matter. The room was overall ok, there was a mildew smell that was covering up the dog smell and the smoke smell. The laminate flooring on the entrance, kitchen and bath was nice and should be carried out throughout to help eliminate the lingering smells. My pillow smelled HEAVY of dog smell. It was uncomfortable. Parking was easy, not sure why there’s an additional fee. Breakfast was quick and easy for the go.
Stayed 1 night in Jan 2025

2/10 Terrible

Demar

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience I wouldn’t recommend

Horrible, they had to door to the lobby locked on entering, you had to pick up a red phone or the wall to talk to someone on the inside, then they tell you only if you have a reservation you can enter & that they charged for parking $8.00 per night plus a $100 deposit one I did all that the front desk lady had an attitude as if you already booked the room & we don’t for reimbursement you get what we give you. As I was in a room maintenance started knocking I open the door saying they had to pray the room with an pest control guy behind so I ask if they was gonna send me to another room he say no because they spaying everything room in the hotel so I might as well stay I could not wait to leave in the am the over all experience is a no -10
Stayed 1 night in Jan 2025

4/10 Poor

Sonia

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

I will not stay again.

The only good thing about this place was the staff. They truly were pleasant, friendly and customer service was great. The room was clean, however the pictures do not represent the hotel to its true presence. Be wary that there is an additional parking and security fee whether you paid in full online or not. The hallways and carpets were dingy. I didnt have a choice to stay here, but I will not back.
Stayed 1 night in Jan 2025

10/10 Excellent

Khori

Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Stayed 1 night in Jan 2025

6/10 Okay

Meagan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Stayed 12 nights in Dec 2024

10/10 Excellent

Richard

Stayed 1 night in Jan 2025

2/10 Terrible

Lekeisha

Liked: Staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Jonica

Stayed 1 night in Dec 2024